I am not able to remember security question answers

i am not able to remember security question answers please advise how to retrieve the security answers

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages

  • HT5312 what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT1212 cannot remember security questions/answers

    I have forgotten my security question answers.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT201363 Can't remember security question answers and the email I use as Apple Id is no longer active, so I can't get a rescue email/ or verification, what do I do!!!??

    Can't remember answers to security questions and email for apple Id is no longer active, what do I do? Yes I have rang apple and they say I have to answer questions!!!

    What number did you ring ? You won't be able to update your rescue email address until you can answer 2 of your questions. You should be able to get them reset either by contacting iTunes Support or calling Apple.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 Cannot remember security question answers

    Cannot remember answers to security questions

    Hello Billandrosie,
    Thanks for the question. If you do not recognize your security questions, or do not know the answers, see the following article for steps on how to reset them:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
         - sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password
         - sign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
         - contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • HT201303 cant remember security questions answers

    hi on my itunes account i cant remember my secuity answers how do you get b ack into your account and change them ec
    tc

    Welcome to the Apple community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • TS2446 can't remember security question,answers how to change them?

    get i tunes gift card and try buy app online, and then ark for security question, and can't remember what the answers is?! try to change but how ? can't change apple Id, because use only one emai.

    Go to this discussion and follow the process given.

  • Cant remember security question answer

    Apple is sending verification to some old or unknown email. I simply can't remember the name of favorite children's book. Can't change security question because they aren't coming to my email.

    Then only Apple can help - give Apple a call, and when you call, ask to speak to the Account Security team. See: Contacting Apple for support and service to look up he phone number for the support team in your country:
    http://support.apple.com/kb/HE57

  • I can't purchase anything unless I answer both security questions after the password and can't remember security question answers. What do I do?

    Question in subject

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT1918 I dont remember security question answers

    I don't know answers to security questions. What do I need to do?

    I don't know answers to security questions. What do I need to do?

  • HT5312 cant remember security question answers

    i forgot what i put for my security questions answers

    You need to contact Apple, either through the link in that article or by phoning them.
    (77481)

  • TS1424 my ipod wont download songs because i cannot remember security question answers

    Any idea?

    This iPad was a Christmas gift. I've bought several apps with it. Now I get a "welcome new user" and a request for verification. I answered the questions 4 years and 2 iPhones ago. The customer support system Apple offers is as nonsensical as "Where's Waldo"...

  • HT204053 cant remember security question answers and cant get help

    who do i contact please help....
    debbie

    Sign in to manage your Apple ID
    Frequently asked questions about Apple ID

  • I canot remember my security questions answers , whene ever i want to dowload any applications i am required to answer them and because i have forgot them i am not able to download any application , i would like to cancel this option

    i canot remember my security questions answers , whene ever i want to dowload any applications i am required to answer them and because i have forgot them i am not able to download any application , i would like to cancel this option and only have the option to answer my password

    It isn't an option it is a permanent part of the security protocol, so you need to write the answers down in a secure location or remember them, you will always need them in the future.
    Call Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

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