I'am not able to send or receive emails

To whom it may concern .Since the past few days i'am unable to receive or send emails suddenly. pls help!! I have important emails coming related to my job..
Regards
Basil Masters

Hello,
You can first try to login to your web mail and check if you can send/receive emails. If so, you can regard it as a temporary alternative to view your emails.
In addition to Clark Kent's suggestion, you can also try to temporarily disable your antivirus/firewall and then check the issue again.
Also try to recreate your send/receive settings file to check if it helps. To do this, navigate to
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook, renaming the srs-file (<profilename>.srs) to .old when Outlook is closed. Then, restart Outlook and test the issue again.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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