I am not able to sign in with my exisiting Apple id, every time it is asking for review, please help me

i am not able to sign in with my exisiting Apple id, every time it is asking for review, please help me

Use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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I am not able to access the internet without wi-fi after updated to iOS 7.0.4. Please help!

I am not able to access the internet without wi-fi after updated to iOS 7.0.4. Please help!

Hello sweetracy,
The following article can help restore and stabilize your cellular data connection.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Cheers,
Allen

HT1918 Hey.. I'm not able to download free app from App Store. Every time I try to do it a message encounters which shows some billing option. Please guide me someone. What should I do now?

I'm not able to download free apps from App Store. Every time I try a message encounters me showing some billing information. That doesn't make any sense as I just need to download free app. What should I do? Please guide me someone.

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Ever since the update to OS 5 software I haven't been able to sign in with the new apple id or sign in with the former apple id (software update made me change the id and password). I've also lost ability to update apps on computer. ARGH

I can't sign into itunes on my ipad (original) since the software update. Genius can't help-says its Itunes support I need, but they don't help either (tell me to reset password) which I've done several times. Can't update apps on my home computer either. Update made me change Apple id, so now it thinks I have two ids, but won't let me sign in for old one. I pad won't work at all. Frustrated beyond belief and get NO HELP from apple.
if they want us to buy their product they better start supporting them. Oh yeah, everything worked FINE before the update.
Anyone have ideas?

No. The problem is that when you changed Apple IDs you did not update your Apple ID to reflect the change, so your phone is still associated with the old ID. You will need to un-associate it. The process is the same as what you would do if you sold the phone. See: http://support.apple.com/kb/HT5661

I am not able to move out of connect to itunes screen after pressing software updATE IN ipad 3 please help

please help me how to get out of the connect to i tunes screen which came after trying to update software of ipad 3 through software update in the ipad i t is not coming out of the connect to itunes scree neither being able to switch it off

Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

I have CS6 Master Collection and Photoshop will not do a save as with any files that I am trying to save, can some one please help me?

Can some one please help me with this?

You would probably get some response if you posted your question in the Photoshop forum ...
I'll move it there for you.
- Dov

Every time I am asked for my Apple password, I put it in and then it is not recognized. When I answer the security question, I am told it is wrong. I reset the password, try again, and we start all over again. Not recognized.

How can I get Apple to recognize me? Every time I try to put in my Apple password, it doesn't recognize it. I try answering the security question, will not recognize it. I end up changing the password then try signing in again and it won't recognize it. We start all over again.

Have you changed the email address associated with the Apple ID? I did, and learned the hard way that it caused a lot of problems. I had to delete that ID and create a new one, then it caused problems with iCloud because of my old email address. If that's not the case, you might need to set up a new Apple ID altogether. Sounds like a pain, but it's not too hard, and you only need to create a new email address. You can also set up new security questions for the new ID and it should be recognized when you enter the information in iTunes, the App Store, etc. If that doesn't work, I recommend calling Apple and explaining the situation. Here's the page for Apple support numbers depending on where you live:
http://support.apple.com/kb/he57
Hope this helps.

I have a canon MX7600 multifunction printer. My security setting allow connection with the printer. If I disable the firewall it works fine. If the firewall is running I get a dialog box every time I print asking for permission. How do I fix this?

I have a canon MX 7600 multifunction printer. Each time I print I get a dialog box asking for permission to allow connections to the printer. This box stays on my screen for a few seconds, if I don't click allow I get a communication error which then requires me to delete the job and start over. I contacted Canon and proceeded with their suggestions to no avail. They now say it is an Apple issue. My security settings are set to allow connection to the canon printer. If I disable the firewall it works fine, once I enable the firewall the problem returns. This issue is a royal pain. Any suggestions on how to fix it short of buying a new printer?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

HT4623 Downloaded new IOS, but it will not allow me to log into iCloud, no matter how many times I reset my password. Please help.

I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

I'm having the same issue. I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

I have updated my 4S i phone with ios 8.1.2, while activating i forgot my password, i am able to sign in my apple id in pc but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help

I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help.
my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.com

Hi ulhas1frombanihal,
Welcome to the Support Communities! Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
I hope this information helps ....
- Judy

I am not able to sign in. Apple TV can't connect to server at this time. Please try later. I am using same ID and password as I do with iTunes. Can someone help me?

I am not able to sign in. I am getting a message saying Apple TV can't connect to server at this time. Please try again.
I use the same Apple ID and password as I do with iTunes and have no problems accessing that.
Can someone help me?

Unpower it. If it still happens on a restart give it time - Apple's servers sometimes have glitches.

Not able to sign-in into my xbox account in all xbox games on my windows 8.1 64-bit PC

I have recently upgraded about a day ago from windows 8 64-bit to windows 8.1 64-bit but I am experiencing many problems but those problems are the same as when I first installed the windows 8 64-bit version and so I know how to solve those problems such
as graphics card driver issues etc. but now I am facing a bigger problem... I am not able to sign in into any of the xbox games I have downloaded .... its strange that the games which I downloaded and signed in when I was using windows 8 have signed in
automatically the first time I open the game after downloading and installing a fresh copy in my new windows 8.1 OS and that too without asking a prompt about the permissions to xbox live account but the games which I have downloaded for the first time such
as Project Spark which only works on windows 8.1 asks for the prompt to allow access to xbox account but as I hit the yes button the games throws an error that it cannot sign in into the xbox account and asks me to sign in into the xbox.com and then restart
the app to sign in but I have did this a lot of time but it didn't work also I reinstalled the game it also didn't work and I also checked for the integrity cmd->sfc/scannow ... that method also didn't work its not only with project spark its also the same
thing with asphalt 7,big buck hunter, crash course, reckless racing etc. which I have never downloaded or played when I was using windows 8..... so basically all the games which asks for a prompt to allow access to xbox live is not signing in and throwing
the same error to sign in into xbox.com and try again.... I am not willing to switch back to Windows 8 because I really wanna play project spark game and I know its not problem with that game and it is only with windows 8.1.. but I am able to sign in with
my account in xbox games app... Please help me :( :( :(

hi,
Can you navigate to the C:\Drivers\ folder and run the setup.exe under the Synaptics\17.0.6.8 subfolder to install the driver manually.
- Link to picture
If you still get the "no appropriate driver to be installed" error, you most likely have an ELAN Touchpad and not a Synaptics. To verify, navigate to the Device Manager and post the hardware ID here (see this guide).
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Not able to sign in to Company Portal app installed from Windows Store

Not able to sign in to Company Portal app installed from Windows Store .I'm using Workplace joined (Intune + SCCM 2012 R2) Windows 10 Laptop.
Following is the error which I got while trying to sign in with my Intune trail account
Any idea much appreciated :)
--- Exception Details ---
System.Exception: Authentication failed because response data could not be parsed.
Stack Trace:
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
User is not authenticated, monitoring is not capable.
2014-10-30T17:44:27.6437234Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
Attempting to delay polling task for '30' seconds.
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker AuthenticateAsync to url: https://go.microsoft.com/fwlink/?LinkID=314087&&appru=ms-app://s-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113/&api-version=1.1
returned result:Success
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker returned result:Success
2014-10-30T17:44:45.9744572Z
INFO Event
Application 208
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Authentication failed because response data could not be parsed.
Exception:
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows
NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
Response Data:
wresult=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.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.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&tokenCookie=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.eyJpc3MiOiJ1cm46aW50dW5lOm9hdXRoMjpjMWIwMWVmNS00ZTE3LTRkODMtYTMyMC1jYWZkOTE1YzJmYWUiLCJhdWQiOiJ1cm46aW50dW5lOnNlcnZpY2UiLCJuYmYiOjE0MTQ2OTEwNzksImV4cCI6MTQxNDY5MjI3OSwiVGVuYW50SWQiOiI1ZjZiMDRjOS1lZWZhLTQ4ZDYtYTEyZi02NDNkMDYxZjBhYjkiLCJVc2VySWQiOiJkZDZhNmRiOC0zZjdhLTQwODQtOWZhMS0xOThkNWNhMDkwNWIiLCJMaWNlbnNlIjoiU0NDTSIsIkF1dGhvcml0eSI6IlNDQ00iLCJSb2xlIjoiNmNiYzg0MDMtNjU2Yi00ZjA1LTc4ZDgtMDAwMDAwMDAwMDAxIiwidHlwIjoiVXNlciIsImp0aSI6IjA2YTEwNDgzLWFmM2MtNGIwZS1iNzNjLTU1YTVlZGE2YTI0MSIsIlZlcnNpb24iOiIxLjEiLCJJc3N1ZUluc3RhbmNlIjoiMTAvMzAvMjAxNCA1OjQ0OjM5IFBNIn0.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&userId=dd6a6db8-3f7a-4084-9fa1-198d5ca0905b&tokenExpiry=1196&serviceLocatorUrl=https%3A%2F%2Fmanage.microsoft.com%2FRestUserAuthLocationService%2FRestUserAuthLocationService%2FServiceAddresses&userAgent=Mozilla%2F5.0+%28Windows+NT+6.4%3B+Win64%3B+x64%3B+Trident%2F7.0%3B+MSAuthHost%2F1.0%3B+rv%3A11.0%29+like+Gecko
2014-10-30T17:44:45.9744572Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService - AuthenticateAsync() Leave
2014-10-30T17:44:45.9744572Z
ERR_ Event
ViewModel 2202
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 System.Exception: Authentication failed because response data could not be parsed. ---> System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0)
like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of inner exception stack trace ---
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateWithExceptionHandlingAsync>d__6.MoveNext()
==========================================================
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 'Microsoft.Management.Services.SelfServicePortal.Common.Portable.DataAccess.IApplicationsRepository' is not registered, monitoring is not capable.
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 Attempting to delay polling task for '30' seconds.
==========================================================
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCM

I just noticed the same. Looking at the following error message it seems to do a version check and based on the results of that check I would think that it's not supported yet.
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

I'm not able to sign into business catalyst

I'm not able to sign into business catalyst with my Adobe ID and I have not recieved any other log in information.

Hi BPrather,
Please reach out to support and we will be able to assist you with the issue you are facing: http://helpx.adobe.com/contact.html?product=business-catalyst&topic=signing-in-to-my-accou nt-or-registering-my-product.
Thanks.

I am not able to sign in with my exisiting Apple id, every time it is asking for review, please help me

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