I am not able to sign into iMessage from the app on my iPad
Title says it all, just updated to 7.1.1 iOS and now I can't log into iMessage. I have rebooted the pad and closed/reopened the app but no joy. Clearly not a problem with my AppleID as I am able to log in here to post
Hi there Thomas Seery,
You may find the troubleshooting steps in the articles below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
-Griff W.
Similar Messages
-
I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store
This article explains how to change the iTunes store country on your phone: http://support.apple.com/kb/ht1311.
-
My iPhone 4 won't let me download apps or sign into iTunes from the app
Everytime I try and download an app I type in my password and nothing happens. If I click it again then it asks for my password again then retupe and have the same problem. It's the same when trying to log into iTunes from the app and the same when I try updating an app, If I type the password wrong then it tells me it's wrong. I've tried resetting the phone bye holding the two buttons for ten seconds but no joy? Oh and for some reason podcasts have dissapeared from my phone completely?
Please update your profile. The iPhone 4 cannot run iOS 6.0.2
Do you have any restrictions set?
i.e. Settings > General > Restrictions > (Allowed Content) Apps > 4+ -
Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!
-
I'm not able to sign into business catalyst
I'm not able to sign into business catalyst with my Adobe ID and I have not recieved any other log in information.
Hi BPrather,
Please reach out to support and we will be able to assist you with the issue you are facing: http://helpx.adobe.com/contact.html?product=business-catalyst&topic=signing-in-to-my-accou nt-or-registering-my-product.
Thanks. -
I am NOT able to sign into iCloud on my computer?
icloud came with Windows 8 on my new computer. I have an iTunes account but I currently do not have any Apple products such as an iPad, iPod,Etc
my phone is a samsung galaxy s4. I am NOT able to sign into iCloud on my computer? Well I'm not be able to use iCloud without another Apple product?
<Re-Titled By Host>You can only create an iCloud account on an iOS device (iPhone, iPad or iPod Touch) or Mac. If you don't have one of these, you will not be able to create an iCloud account.
-
i am not able to sign into i message, it keeps giving me a message "could not sign in. Please check your network connection and try again" Please help!!
FaceTime, Game Center, Messages: Troubleshooting sign in issues
-
Not able to sign in to Company Portal app installed from Windows Store
Not able to sign in to Company Portal app installed from Windows Store .I'm using Workplace joined (Intune + SCCM 2012 R2) Windows 10 Laptop.
Following is the error which I got while trying to sign in with my Intune trail account
Any idea much appreciated :)
--- Exception Details ---
System.Exception: Authentication failed because response data could not be parsed.
Stack Trace:
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
User is not authenticated, monitoring is not capable.
2014-10-30T17:44:27.6437234Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:27.6437234Z
VERB MethodEnter
Common 1800
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:27.6437234Z
INFO Event
None 0
Attempting to delay polling task for '30' seconds.
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker AuthenticateAsync to url: https://go.microsoft.com/fwlink/?LinkID=314087&&appru=ms-app://s-1-15-2-2666988183-1750391847-2906264630-3525785777-2857982319-3063633125-1907478113/&api-version=1.1
returned result:Success
2014-10-30T17:44:45.9431915Z
INFO Event
Application 611
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 WebAuthenticationBroker returned result:Success
2014-10-30T17:44:45.9744572Z
INFO Event
Application 208
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Authentication failed because response data could not be parsed.
Exception:
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows
NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
Response Data:
wresult=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.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.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&tokenCookie=eyJ0eXAiOiJKV1QiLCJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwieDV0IjoieE42Z05aYlhvYmRRMkhhbl8yT08xTUZ1SHFZIn0.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.bZmz4BNmW1sg90bmUED-y0gSpR3qFfHpBZz6jf_7pMIEiO-n8TF8aPryDgLE0_pOXBBxjGZj2CjvvCjKE3xtc_RCfQ66f8sPjJDk5nDn87Zqr3nuybcWyr_QJzLAV-wrqBQyZbhiKXjAHByQfovl25EJEljwiYc8gvDAh6mSpOiSNDRo51iycmtFPJVg9SLomONTtrIvNI-c4OksER4smKiuV989EBxA2IUUbuUMpEXArFBtAJMQe4IyDCdVV_c-45i69cVNeIjcc9WkzgUx4wkdMOVXY-TVKGkyW67Iu62dU_3fJhRJ6Cc_ZfSFWby-QB9Vj-1qu3LdtkU4z4LX_Q&userId=dd6a6db8-3f7a-4084-9fa1-198d5ca0905b&tokenExpiry=1196&serviceLocatorUrl=https%3A%2F%2Fmanage.microsoft.com%2FRestUserAuthLocationService%2FRestUserAuthLocationService%2FServiceAddresses&userAgent=Mozilla%2F5.0+%28Windows+NT+6.4%3B+Win64%3B+x64%3B+Trident%2F7.0%3B+MSAuthHost%2F1.0%3B+rv%3A11.0%29+like+Gecko
2014-10-30T17:44:45.9744572Z
VERB MethodLeave
Common 1801
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService - AuthenticateAsync() Leave
2014-10-30T17:44:45.9744572Z
ERR_ Event
ViewModel 2202
c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 System.Exception: Authentication failed because response data could not be parsed. ---> System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0)
like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
Parameter name: userAgent
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData.GetWindowsVersion(String userAgent)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.AuthenticationResponseData..ctor(String responseData)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of inner exception stack trace ---
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<UpdateContextFromAuthenticationResponseAsync>d__c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.DataAccess.Service.IntuneAuthenticationService.<AuthenticateAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateAsync>d__b.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Management.Services.SelfServicePortal.ViewModels.ServiceLoginPageViewModel.<AuthenticateWithExceptionHandlingAsync>d__6.MoveNext()
==========================================================
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 'Microsoft.Management.Services.SelfServicePortal.Common.Portable.DataAccess.IApplicationsRepository' is not registered, monitoring is not capable.
2014-10-30T17:44:57.6486693Z VERB
MethodLeave Common
1801 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - CheckMonitoringCapable() Leave
2014-10-30T17:44:57.6486693Z VERB
MethodEnter Common
1800 c199f6f0-1d13-415a-be16-3ec1a41dcda6
3-0-0 Microsoft.Management.Services.SelfServicePortal.ViewModels.Common.ApplicationStatusMonitor - DelayPolling() Enter
2014-10-30T17:44:57.6486693Z INFO
Event None
0 Attempting to delay polling task for '30' seconds.
==========================================================
Anoop C Nair (My Blog www.AnoopCNair.com)
- Twitter @anoopmannur -
FaceBook Forum For SCCMI just noticed the same. Looking at the following error message it seems to do a version check and based on the results of that check I would think that it's not supported yet.
System.ArgumentException: User agent string ("Mozilla/5.0 (Windows NT 6.4; Win64; x64; Trident/7.0; MSAuthHost/1.0; rv:11.0) like Gecko") does not contain match for Windows version regex pattern ("Windows NT (?<Version>6\.2|6\.3)").
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude -
I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts. All the instructions on synching start with "find your device in the device window". But what if you have no device window?
Missing "message" from above: The iPad "DGMTR" is synced with another iTunes library on DGMTR's MacBook Pro. Do you want to erase this iPad and sync with this iTunes library? An iPad can be synched with only one iTunes library at a time. Erasing and syncing replaces the contents of this iTunes library.
I thought the libraries were the same. -
I'm not able to open documents saved from the internet.
I'm not able to open documents saved from the internet. I'm using a macbook pro en Adobe Acrobat X 10.1.10. I tried: file - export als PDF and save as PDF, none of this works. I always receive a message stating an error and saying that I need to go back to the original file what I did without result. Does anyone have (or had) the same problem?
What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
-
i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.
What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
-
I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock. How do I go about it?
Thank you for reaching out to us, Texasman. Sad to see that
you have left the VZW family, but it is definitely awesome to be able to
travel! Regarding your iPhone 5, the phone is unlocked for international usage.
Just need an active local SIM card that is compatible with your iPhone. Your local provider
may need to configure some settings under Cellular, but it should pick up signal. Just in
case, make sure that Settings>Cellular>Roaming>Voice & Data are
active.
NicandroN_VZW
Follow us on twitter @VZWSupport -
Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?
You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Not able to sign into iTunes 7.6?
Ever since I upgraded to iTunes 7.6, I have not been able to sign into my iTunes account or purchase anything. I am still able to subscribe and get podcasts, though.
When I wasn't able to purchase my song, I tried to sign out and sign back in. That was a big mistake because now I can't sign in at all.
When I try to sign in, it says "Accessing iTunes Store..." for maybe 15 minutes and then I usually get "The network connection was reset" or "iTunes is temporarily unavailable. Try again later."
I'm pretty sure my network connection is fine, becuase my iTunes STORE is working and so is my internet.
I've tried resetting my password, turning off the firewall, turning off the popup blocker, turning TLS 1.0 and SSL 3.0 on, and reinstalling iTunes.
Oh, and this has been going on since around Jan 11, 2008.
Any Suggestions?I like everyone else here had the same symptoms that began with the installation of iTunes 7.6. Solution listed below.
I tried to
reset my password
reinstall iTunes
reinstall QuickTime by itself
uninstall all pop-up blockers
disable all firewalls
cleared all of my cookies and temp internet files
installed safari
many other ridiculous things as suggested by various message boards and Apple tech support.
I only ever use iTunes on one computer at home. Since this problem I installed it on two additional computers on different networks and experience the same exact problem.
Then I allowed friends that claimed to have updated to 7.6 without issue attempt to log in on any one of my three failing computers. Each friend was able to log in without a hitch.
This tells us that the proble lies with our accounts and not with our networks as Apple has been insisting.
Anyway, here's the fix....
Go to:
http://store.apple.com
click on "Account" near upper right
log in using your appleID and password. Don't do this at a public computer because I don't see a way to log out.
(also I'm guessing that everyone experiencing this problem has an appleID, not a AOL id, and that our appleIDs are simply user names, not email addresses)
Now click on "Change account information"
fill out the form, at which time you are effectively going to be changing your AppleID to your email address.
You may have to update your credit card security code. I don't know if it forces this cuz I did it without being asked.
submit the form.
Go to iTunes and sign in with your new user name (your email address) and you're done. -
Not able to sign into my apple account, What do I do?
Hey there
Problem: imessage signed out my apple account, I've changed the password and I am able to sign into my apple id online. I dont know what is wrong because when I try to sign in, it does then when it is on the verifing stage it goes back to the sign-in page
So if there is anyone out there who can help, PLEASE HELP ME!!!!!
Thank YouFaceTime, Game Center, Messages: Troubleshooting sign in issues
Maybe you are looking for
-
How do you find the size of a current layer so you can make other layers the same size
When I have an PSD icon set and I want to size a layer to a size that looks good. How do I see the dimentions of that layer so that I can select another layer and make it the same size.
-
Hi, how can I print a PDF from flex?, I mean, Ither's a PDF located on a server and I want to print it by clicking a buttom from my application, is it possible using flex? please give me code examples, sorry for my english.
-
Could not reserve record (2). Keep trying ?.... - More Details required
Hi all, I would like to display the User who has locked the record. Is there any possibility to implement that? Thanks.
-
Metadata annotation facility - does it work?
This might not be the right forum ... if it is not, does anybody know which forum would be better? I'm using the beta release of the compiler and tried to define an annotation type, annotate a class and read the annotation. Pretty simple and straight
-
Unexpected file in Adobe Connect search
I deleted a folder named "Economic Master" using sco-delete, but the contents of the folder appears when I do a search from the url-path of the files. The folder named "Economic Master" appears in the search, but doesn't appear in the root folder for