I am not able to unlock my phone.
I am not able to unlock my phone from screen? Can someone tell me what could be problem with my phone plz..
If your phone is asleep and you press the Home button you should see a message saying slide to unlock, if you scroll the screen to the right it should unlock, unless you have a passcode set in which case you'll be asked to enter this before the phone unlocks.
If you cannot scroll the screen try a reset. With the iPhone on hold down both the Sleep & Home buttons until the Apple Logo is displayed on screen.
Regards,
Steve
Similar Messages
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I just switched on icloud back on my iphone. My iphone 4S is not getting unlocked now. Msg is as follows " Not Enough Storage" 'This iphone cannot be backed up because there is not enough icloud storage available. You can manage your storage in settings.' not able to unlock my phone now.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
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HT4623 I am not able to unlock I-phone? pls help. it may be due to new software version 7.1
My i- phone not working, problem is unable to unlock? May be due to new software update
Which lock are you talking about? Carrier lock? Activation lock? Passcode lock?
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is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes ?
it would be very important to put the data from iphone 5 to my new 5s ..
looking forward to get some help
thxYou cant unlock your phone unless you put in your password. It may be possible that the apple store could do something about it.
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i have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??
Hey grandkids7k,
Thanks for the question. The following resource provides troubleshooting information if you have forgotten your passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Hey, i bought an iphone from online shop as a used phone and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please. Its not fair , apple should figure it out
Regards,
OrangeThis is no different with any carrier locked phone. Getting a carrier locked phone officially unlocked is the responsibility of the carrier, not the cell phone manufacturer. A cell phone manufacture cannot unlock a carrier locked phone without the carrier's authorization.
An iPhone sold as officially unlocked when new can be used by others as a second hand phone, and the same with any carrier locked iPhone that can be unlocked by the carrier, and many carriers offer it. -
I changed carrier and now am not able to use my phone, what went wrong?
i changed carrier and now i am not able to use my phone, what happened?
each carrier has its own iphone and you have to get your phone unlocked to use any other carrier.
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I restored my iphone5 after forgetting the passcode unfortunately i am not able to activate the phone because it can't recognize my sim card
Has the phone been officially unlocked by the provider before? Only the provider can unlock the phone, if the phone has been jailbroken to unlock it, restoring will lock it again.
iPhone: About unlocking -
I recently reinstalled iTunes, and now it won't recognize my iphone so I'm not able to sync the phone with iTunes. How do I fix this?
It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.
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My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?
It sounds like the battery might have gone bad, and is swelling and causing the symptoms you describe. Do not attempt to use the phone, but take it to Apple for evaluation.
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I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.
we have a same problem
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Did not know simple things such as removing hyphen from phone numbers will be so complicated. How do i remove the hyphen from stored phone numbers since i am not able to make a phone call using MobileVOIP. Everytime i make a phone call i have to type the number.
Go into your contacts and edit them.
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my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do
Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149. -
I forgot my passcode ,now i am not able to use my phone ,please advice what to do?
I forgot my passcode and now i am not able to use my phone,please advice?
Restore the device via iTunes on the computer it normally syncs with to remove the passcode.
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My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode. How can I activate my iphone now?
Hi Krisunita,
Thanks for visiting Apple Support Communities.
Try using these steps to stop Lost Mode from iCloud.com:
Stop Lost Mode or change your contact info
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device that’s in Lost Mode.
Click Lost Mode, then change the information or click Stop Lost Mode.
You can find this information here:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
If you are not able to log into iCloud.com, see this link for more help:
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Best,
Jeremy
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