I am not able to update my software, it says network connection timed out and shows error 3259
I have tried udating my ipod touch(4th gen) 5 to 6 times but each time after finishing the download it say Processing and then it say network session timed out. Also it show error -3259 in the itunes. Please advise...
- For the time out error try disabling your computer's security software. You can also directly download and install the update by following the instructions here:
iPod, iPhone and iPad Firmware Download
- For the other try:
iTunes Store reporting error - 3259
Similar Messages
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every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"
Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues
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cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download
When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
▪ port 80
▪ port 443
▪ phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
▪ evintl-ocsp.verisign.com
▪ evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer. -
Trying to update to ios6. Download it fully then it finishes and says the connection timed out and tells me to check my network settings. How do I fix this and update my iPhone?
Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?
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trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloudTry disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
iPhone update to 4.3.3 failed and gave me the error message, " update failed due to network connections timing out". I am using a cable modem with ethernet. iPhone is a 4G currently running 4.3.1. What is the solution?
i believe it is a result of a weak connection. maybe try it at someone else's place?
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I need help updating my iPad to ios 5, without it telling me that the network connection timed out.
You can download the correct iOS upgrade manually to your computer and then apply it to your iPad using the iTunes app on your computer. After you have downloaded the correct upgrade press the Option/Alt key and click on the Check for Update button in the iTunes app. Browse to the file on your computer, select it and iTunes will do the rest to install it.
http://ipadstory.net/download-ios-5-final-ipsw-files/ -
Trying to update in itunes, I get network connection timed out. What can I do?
Trying to undate ITunes, I get error "network connection timed out." What can I do?
This is asked and answered many times each day. the forum search bar is on the right side of this screen.
Disable your firewall/security software and try again. -
Im trying to update my ipod 4g to ios 5 but my computer keeps saying network connection timed out
so how do i update it when my computers being stubburn it says it has excellent internet connection please help me im sooo frustrated
Try here:
iTunes: Troubleshooting security software issues
Disable both antivirus and firewall. -
i cannot upgrade to ios4 on my ipad. upgrade seems to download then when "processing file" i get a message telling me that the network timed out. today error 3259 llagged up. i am assuming this is related to the problem i have. can anyone help. does network mean itunes?
switch off all the firewalls and try again
in your network settings add apple itunes in the exception list
See if this helps: http://support.apple.com/kb/TS2799 -
Upgrading to iso 5 and received an error message "the network connection timed out" and fails to complete the upgrade. How do I complete the upgrade?
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Network Connection Timed Out - When downloading updates for IPOD
Just got new ipod, plugged in sync'd ok but when I had to update new version onto ipod, managed to get 3 hours in then with 12 minutes to go it says "network connection timed out" and nothing else - can anyone help? Thanks
Are you on dial up? No way should an ipod update take 3+ hours to download on broadband!
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"network connection timed out"-can't update upgrade on ipod
Last year an ipod touch 8GB was given to me and I am just now updating everything. When I plug my ipod into my computer and open itunes, it prompts me to download and install 3.1.3 upgrade. So I hit "download and install" and right after it gets done downloading (takes 7 min), an error message pops up and says "network connection timed out"- could not install the upgrade, try again later. I have paid the 5 bucks for the upgrade and tried it about 10 times now with the same results everytime.
I have tried turning off my router and restarting that and also reset my network connections on the actual ipod itself with re-typing in my network name and password for the wifi. My wireless connection is strong and never goes out on me, as well as my ipod always recognizes it and connects automatically so I'm not sure why I keep getting this error message!
HELP!!! thxI ran into the issue this week. said yes to upgrade, ipod was backed up, and then upgrade died. ipod touch itself indicated it was no longer aware. power down did not help, itunes could not restore to previous. Looking on apple site, I was getting a code 14 error. solution was to update itunes to 9.03, restart system and then retry the download. it worked after that, and the backup did restore all my info including kindle books etc.
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I am unable to update my Ipad on my PC, network connection timed out
Every time I try to update my IPad on my Laptop with Windows Vista, I get a message stating there was a problem downloading the software because the network connection timed out?
Try temporarily turning off all your firewall and antivirus software until the download has completed.
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"Network Connection Timed Out" every time I try updating
Ive been trying to update to 4.1 all day but Ive hit a major snag--every time I download the upgrade, no matter at home starbucks or school, it gets to the VERY END (literally, it gets to the "processing" point), and says network connection timed out.
Ive uninstalled itunes, tried on 9, tried on 10...nothin!I was having this issue for two days and saw on another post to pause/turn off your security software. I have Kaspersky 2011 and paused it (right clicked on the icon in the tray and hit "Pause"). I know it's painful to do--I hate the vulnerability--but it worked beautifully after doing so. This was the only thing I tried and it worked.
Hope this helps.
w.
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