I am not able to update newer version on my iphone. Getting error An unknown error occurred (-9808)., I am not able to update newer version on my iphone. Getting error An unknown error occurred (-9808).
I am not able to update newer version on my iphone. Getting error An unknown error occurred (-9808). PLease provide solution for this. I have tried connection setting all in existing discussions. Still facing issues with update iOS.
Hi there,
I would recommend taking a look at the troubleshooting found in the article below.
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/ts2753
-Griff W.
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When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.
You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
tt2 -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
An unknown error occurred. You may be able to continue without problems
iMovie 6 continues to crash for me. I am receiving this error:
An unknown error occurred. You may be able to continue without problems. I have restarted, deleted prefs, Repaired permissions. I am running latest Leopard OS (10.5.3).
Any one experiencing the same?So, every time you add a cross dissolve transition between photos in an iMovie project, the project crashes. What format are your photos in? jpg seems to be the most trouble free. RAW , Pict, and bmp, sometimes more problematic. Scanned photos?
If this is the only transition where this happens, you might try using the Overlap transition. But obviously this would be just a stop gap measure and not a satisfactory solution.
Since you have been updating your operating system, I would do another permissions repair using the Utilities app on your Mac. Wouldn't hurt to trash the plist file again, either. Restart your computer, even though you already have tried that. Close all other programs while running iMovie. (Sometimes the Norton anti-virus programs cause some problems, for example.) Also, 13GB of free space could be a little tight. Wouldn't hurt to try clearing some more space. 25GB is what many users of this forum recommend. You already are trying out opening the project in a new account. If none of the above works, I would think that you are left with reinstalling iMovie. I don't know whether the problem is with the new operating system itself. I have not heard of any problems with Mac OX 10.5.4 or 10.5.3, but there may be some bulletin out that I haven't seen.
Because the problem appears in other iMovie projects, but not in other programs, that would indicate that the problem is confined to iMovie rather than any generalized disk problem. (Still, it wouldn't hurt to run First Aid from the Disk Utility app on your Mac.)
Good luck with this. Perhaps some others may have suggestions as well. -
I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
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Hello,
Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
Fustrated APPLE customer
Jolly A. RuppI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
After installing a new version of Firefox, I get the error message "The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll" when I try to start firefox. Elsewhere in the forum a complete reinstall is suggested; however, I can't do that because of my company's IT policies. Is there any way to solve this problem WITHOUT a complete reinstall? Thank you!
== This happened ==
Every time Firefox opened
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update. -
I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?
Does it happen with the apps that came with the iPod?
Does it happen with all apps you have downloaded/installed?
Have you ried deleting the apps and redownload/install the apps? You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
Next would be to restore from backup
Last would be to restore to factory defaults/new iPod. -
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(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
i ve updated my i pod touch to version 6.0.1. Installation got failed with some error msg, and now my i pod is not getting detedted in my system.Help me to fix it up.
What's the error mesage?
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my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?
I cannot sign out. When I go to the iTunes & App Stores in settings, The Apple ID field shows my id but it is faded and I cannot select the field.
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Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
ThanksPersonally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version. -
I was trying to software update i phone 3g, when software downloaded an install, one unknown error has occurred, and asking for restore, at the same time i am trying to re-store again an error of 1015, happen, what i should do, for solution,
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Ahmedtry to edit your host file ang delete any line that contain gs.apple.com
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Please confirm the version of Mac OS X that really is on the system and we'll go from there. -
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thanks!You have answered your own question:
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" i upgraded my itunes to 10.5 "
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