I am not able to upgrade or purchase anything. It keeps saying contact support about my billing info

I'm unable to upgrade or purchase anything any more. It's saying contact support about my billing but all my info is complete and correct

Then contact iTunes:
Apple - Support - iTunes - Contact UsApple - Support - iTunes - Contact Us

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How do you make an itunes store purchase if it keeps saying contact itunes support to complete this transaction?

how do you make an itunse store purchase if it keeps saying "contact itunes support to complete this transaction" but theres nothing wrong with ure billing info?

Have you considered contacting itunes support?

HT201359 I can't purchase anything it just says contact iTunes support.

I can't purchase anything when I'm using candy crush farm heroes etc. I could before but now it says contact iTunes support y is this ?

Click here and ask the iTunes Store staff for assistance.
(106088)

HT201210 Why is it that I am not able to update my ap ps. Keeps saying my password is invalid but yet I can download ?

Why is it that I cannot update my apps, keep saying invalid passwords but yet I can download?

Hi Susan,
In that case I will recommend that you consult a local technician/IT team and see if there is some network connectivity issue with your machine.
- Abhishek Maurya

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIME

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....

These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone.

I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone. The iPhone4 shows the songs are not supported and on the Windows Machine the songs do not play completely. Can anyone advice what could have gone wrong ? Because rest of the devices are synced to MacBook and they are able to sync the content normally. I have even subscribed to iTunes Match but the problem is still not fixed.

Firstly... a little Clarity...
Devices refer to iDevices... iPod... iPhone... iPad. .. Not Computers.
Authoriation applies ONLY to Computers... of which there is a Limit of 5 per Apple ID.
If the issue is with iTunes on your Windows Computer... Perhaps you need to Re-install iTunes...
See Here... to Uninstall and Re-Install iTunes...
http://www.apple.com/support/itunes/install/

HT4972 2nd generation ipod touch is pretty much no good anymore? It is not able to upgrade to iOS5.1 and so will not work with many of the Apps now available in the App store. Is there any way to find out which apps will work with 2nd generat

2nd generation ipod touch is pretty much no good anymore? It is not able to upgrade to iOS5.1 and so will not work with many Apps in the iTunes store? Is there a way to find out if the App will work before you download?

Look to the app developer to provide that information when browsing the iTunes Store.
The iPod Touch still works, so what's your problem with it? It still works with older apps, it still does what it's intended to do.
If you aren't happy then sell it and buy a new one.

On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Not able to print on Purchase order whatever we fill in item text

not able to print on Purchase order whatever we fill in item text, from where can we link to get printed item text on purchase order

while doing in quality whatever we fill in text in item details of p.o we are getting it printed on p.order
but same thing when we are doing in production we are not able to print on purchase order. where we should look out
for e.g in spro-mm-purchasing-purchase order..

I am not able to burn a purchased song to a CD. Any clues?

I am not able to burn a purchased song to a CD. I follow the instructions, and it looks like it will start, but it never happens, it ends after about 20 minutes, saying that an unknown error occurred (4000). Anyone know how to remedy this?

You need to update your Mac OS X to at least 10.6.8.
Apple menu > Software update.

I am not able to download my purchased Lightroom 5.

I am not able to download my purchased Lightroom 5.

Either install Nokia OVI Suite on PC and connect in USB PC Suite (OVI Suite) mode or connect in mass storage mode as a Windows USB mass storage device.
Happy to have helped forum with a Support Ratio = 42.5

TS1363 I am not able to transfer songs/ purchases from my playlist to my ipod...it is saying unknown error occured (-50)?? Can anyone help?

I am not able to transfer songs/ purchases from my playlist to my ipod...it is saying an unknown error occured (-50)? Can anyone help??

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

I am not able to upgrade my iphone 4s

my iphone 4s is currently working on 7.0.4...i want to upgrade it to 7.1.1 in itunes which is the latest update availble..it is showing an error with number 3004...checked online and tried to solve it but no use..please help..i m not able to upgrade my ios..i have new version of itunes installed and also checked the method of host files even..but of no use..please help..

Hello sandeep.vietla,
Thanks for using Apple Support Communities.
I understand that you've followed our article linked below and have already followed the instructions for the host file. How about the TCP/IP filtering, firewall, or security software section as well? Have you also tried this on another computer or network? Please follow completely through the article and let me know what happens.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Take care,
Alex H.

I have a I-mac that is not able to upgrade the os past 10.7.5, when I go to upgrade Pages it says i have to be running os 10.10, how can I get Pages that will run with os 10.7.5.

I have a I-mac that is not able to upgrade the os past 10.7.5, when I go to upgrade Pages it says i have to be running os 10.10, how can I get Pages that will run with os 10.7.5.

Click here and follow the instructions. If they’re not applicable, buy an iWork 09 DVD from a source such as Amazon or eBay.
(116937)

I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I am not able to upgrade or purchase anything. It keeps saying contact support about my billing info

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