I am not able to use App Store
Hello Friends,
I am using Macbook Pro with OS version 10.6.8, 2.26 GHz Intel Core 2 Duo, Having 2 GB 1067 MHz DDR3 RAM, am not able to open the store and having the following error, Can you help me resolve the issue:
Process: App Store [3059]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [106]
Date/Time: 2011-07-05 15:43:21.114 +0530
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 101544 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 90 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: DC5C2DA3-304E-49BC-B0A7-57DF22338682
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1006dada0 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff83ad27b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff84af8f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff83ad25d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff83ad2564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff807039cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff80703883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff80697c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff80703809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff807036d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8068c444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff80684cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff80683938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff80683ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff80683ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff806a8c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff80683ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff80683ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff80683ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8068200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff80681b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8067e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff805f7c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff805bfc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
24 AppKit 0x00007fff805bf7d2 -[NSWindow orderWindow:relativeTo:] + 94
25 AppKit 0x00007fff8058b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
26 AppKit 0x00007fff80589a91 loadNib + 226
27 AppKit 0x00007fff805891a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
28 AppKit 0x00007fff80588dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
29 AppKit 0x00007fff8058635b NSApplicationMain + 279
30 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff820750b6 __kill + 10
1 libSystem.B.dylib 0x00007fff821159f6 abort + 83
2 libstdc++.6.dylib 0x00007fff86d2f5d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff84afcb39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff86d2dae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff86d2db16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff86d2dbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff84af8fa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff83b2a969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8067e924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
10 com.apple.AppKit 0x00007fff805f7c0e -[NSView displayIfNeeded] + 969
11 com.apple.AppKit 0x00007fff805bfc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
12 com.apple.AppKit 0x00007fff805bf7d2 -[NSWindow orderWindow:relativeTo:] + 94
13 com.apple.AppKit 0x00007fff8058b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
14 com.apple.AppKit 0x00007fff80589a91 loadNib + 226
15 com.apple.AppKit 0x00007fff805891a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
16 com.apple.AppKit 0x00007fff80588dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17 com.apple.AppKit 0x00007fff8058635b NSApplicationMain + 279
18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8203fc0a kevent + 10
1 libSystem.B.dylib 0x00007fff82041add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff820417b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff820412de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82040c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82040aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff82040a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82040e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82040aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff82040a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82040e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82040aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff703ae2f8 rcx: 0x00007fff5fbff2b8 rdx: 0x0000000000000000
rdi: 0x0000000000000bf3 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff2d0 rsp: 0x00007fff5fbff2b8
r8: 0x00007fff703b1a60 r9: 0x0000000000000063 r10: 0x00007fff820710fa r11: 0x0000000000000202
r12: 0x00007fff83b57b09 r13: 0x0000000000000000 r14: 0x000000010034ccb0 r15: 0x00007fff700a6190
rip: 0x00007fff820750b6 rfl: 0x0000000000000202 cr2: 0x00007fff70cd1fd0
Binary Images:
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0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80047000 - 0x7fff80081fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8014e000 - 0x7fff80175ff7 libJPEG.dylib ??? (???) <B9AA5816-8CCB-AFCB-61FD-3820C6E8219D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff80176000 - 0x7fff8024eff7 com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8024f000 - 0x7fff80583fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff80584000 - 0x7fff80f7eff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff80f7f000 - 0x7fff80f81fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff80f82000 - 0x7fff80f90ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff80fe2000 - 0x7fff80fe5ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff80fed000 - 0x7fff8101efff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff81079000 - 0x7fff81269fef com.apple.JavaScriptCore 6533.20 (6533.20.20) <0AA8B101-C02C-0858-84BC-4E4D397E0231> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff812f8000 - 0x7fff812f8ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff812f9000 - 0x7fff81389fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff81571000 - 0x7fff8172ffff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fff81731000 - 0x7fff81772fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff81773000 - 0x7fff81796fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x7fff818e6000 - 0x7fff818ebfff libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff818ec000 - 0x7fff81a03fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff81a2c000 - 0x7fff81a3bfff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff81a6d000 - 0x7fff81b22fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff81ba0000 - 0x7fff81bddfff com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff81bde000 - 0x7fff81bdfff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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0x7fff82674000 - 0x7fff826a7ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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0x7fff8283c000 - 0x7fff8283dff7 libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
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0x7fff832b1000 - 0x7fff833d0fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
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0x7fff835a3000 - 0x7fff835b7fff libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x7fff83b99000 - 0x7fff83b9afff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
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0x7fff85985000 - 0x7fff86600fef com.apple.WebCore 6533.21 (6533.21.1) <15CE3700-C6DC-7F94-5394-4CF78040A40D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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0x7fff86740000 - 0x7fff86740ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x7fff86d61000 - 0x7fff86d67ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff86d68000 - 0x7fff86d73ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86dd7000 - 0x7fff86f0cfff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff86f19000 - 0x7fff87615ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff87616000 - 0x7fff87694ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff876fe000 - 0x7fff8774dff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8774e000 - 0x7fff87759fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff878bb000 - 0x7fff878bbff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff879ae000 - 0x7fff879b0fff libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x7fff87a45000 - 0x7fff87a45ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x7fff87c06000 - 0x7fff87c15fff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
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0x7fff87e4e000 - 0x7fff87e64fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff881a9000 - 0x7fff881beff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8833b000 - 0x7fff88378ff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff883bd000 - 0x7fff883c0ff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8841f000 - 0x7fff88468ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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0x7fff88598000 - 0x7fff88599ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x7fff8883f000 - 0x7fff88844ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x7fff889f5000 - 0x7fff88ab6fff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff88ab7000 - 0x7fff88bd1fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff88c1e000 - 0x7fff88c43ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88d6d000 - 0x7fff88e1dfff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff88f17000 - 0x7fff89721fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff89736000 - 0x7fff89785fef libTIFF.dylib ??? (???) <5DE9F066-9B64-CBE4-976A-CC7B8DD3C31A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff897a5000 - 0x7fff89871fff com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Install the Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
Similar Messages
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Have created apple id but not able to use app store, m using ipad on wifi
Hello
even mails are not working
please helpWhat happens when you try to use it, are you getting any error messages ? And by 'mails are not working' you mean ... ?
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Not able to acess app store .. Tried every thing with ... Dns change .. Time chage.... Reset... Location services .suggest me how to resolve this issue
Hi aditya123,
If you are having difficulty connecting to the App store from your iPhone, you may want to try the steps in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Specifically -
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
It looks like you have already done many of these, but there are a few more to check out.
Thanks for using Apple Support Communities.
Best,
Brett L -
What are my options if I do not want to use App Store for distribution of my Enterprise App?
We are developing an App that is tailormade for a limited number of our customers only. The app is for free.
Currently we ship it through the App Store but the main issue is that the reaction times are too high. If we need to provide a fix it has to be pushed to our clients ASAP without having to wait for review.
If we sign up for an Enterprise Dev licence, we get 5000 installations "for free". The questions that arise:
Is it allowed to use those licences to distribute the app to customers or can they be used for our own employees only?
How are the 5000 devices managed? Do we have to keep track of all of them, create new provisioning profiled and need to rebuild the app and sign it with a new certificate everytime a device gets added/removed?
I found that there is way for third party software disttribution: http://www.apple.com/business/vpp/
It has a dead link that would probably show a way to deploy apps the way we want it: https://developer.apple.com/appstore/resources/volume/
What I' really looking for in short:
I can fix the app, make a new build and upload that to one of our servers.
Our servers ensure that only selected users can access the app installation bundle.
Who ever gains access to the bundle should be able to install it, no matter if his device has been "registered" in some way or not.
It is okay if the users will have to install a provisioning profile to their devices, as long as that profile is "dynamic", meaning that nobody has to add or remove devices manually.
Can somebody comment if there is a solution for that?
Thanks
RenéIf you are in the Enterprise program, apps can be distributed only to that company's employees. If you want to distribute to customers in general, you would have to be a member of the normal iOS developer program and either use ad-hoc distribution for up to 100 users, or go through the App Store. There are no other options I'm aware of, though you can contact Apple Developer Support through your membership resources and ask.
Regards. -
My Ipod Touch 4th Generation is connected to wi-fi and will not open the app store. Says it cannot connect to iTunes Store. I can get on the internet but for some reason it won't connect to the app store or the Software Updates.
Can't connect to the iTunes Store
For the socal sites, are y using a home network?
Did it work before?
Some work networks block sits like social sites. -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I have US$8 cents left in my account. I have moved to Canada and brought a $50 Canadian prepaid card. I am not able to redeem my C$50 until I use up the US$cents. However I could not find anything on app store cost 8cents.anyway I can get rid the 8 cent so that I can top up the $50 canadian prepaid credit
Click here and request assistance.
(65561) -
After updating my iphone 5s to ios 8.0.2, I am not able to use watsapp and line properly, iphone automatically comes out of the apps after few mins. Please suggest how to fix it.
I had this same problem with what's app. There is a new update for the app on the app store which is compatible with ios8. Update the app, or delete it and re-add it. I found a lot of apps weren't compliant with ios8, but after updating everything worked fine.
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I can not connect to the app store using my iphone 5
I can not connect to the app store using my iphone 5. When I first got it I was able to-but not since???
Please helpCome on guys. Help me out. When I click on the app store icon, it'll just go to a blank screen. The only time there is anything on the screen is under the updates tab. Then it just says no updates found. I can not browse apps or search for them. It just goes to blank screen
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My mac's launchpad is working but i am not able to use the apps that are provided in the launchpad
my mac's launchpad is working but i am not able to use the apps that are provided in the launchpad
Well, everything that you have bought with her Apple ID prior to getting your own Apple ID is forever hers. Apple will not transfer content from one ID to another. But in the case of the Mac, contact iTunes Customer Service and request that they send your issue to the Account Security Team and ask that the Mac be released form your mother's account so you may register it with your account. Then you can accept the iLife apps into your account for any future updates.
iTunes Support -
http://www.apple.com/support/itunes/ -
why am i not able to use the $12.58 in my itunes acct to purchase items - I am using a new computer and it requests the code on the back of the itunes gift card which I no longer have available but Itunes is telling me I still have that amount in my acct.
You don't have a copy of it on your backup of your downloads and you've checked your computer's hard drive for it ? What you can re-download will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If other films show there but not that one and it's still in your country's iTunes store then check to see if it's hidden : http://support.apple.com/kb/HT4919
If it's not hidden and it's still in your country's store then you can try contacting iTunes Support and see if they wil grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I'm not able to download apps from App Store. It never downloads and it shows waiting status.can somebody please help me resolve this issue
I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again. -
I just update my ipad 1 to software version 4.3.3. I am not able to use any apps on my ipad now. What do i do ??
You could close all your apps on the taskbar and then try a reset.
To close apps completely, from your homescreen double-click the home button to bring up the taskbar; press and hold one of the apps on the taskbar for a couple of seconds so that they start to shake; press the '-' symbol in the top left corner to close each app; touch any part of the screen above the taskbar so as to close the taskbar.
To reset : press and hold both the sleep and home buttons for about 10 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If that doesn't fix it then you could try restoring from your backup. -
I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support
Contact iTunes:
Apple - Support - iTunes - Contact Us -
I had deleted my Apps Icon from the phone as I was trying to update the new version iOS4.3.
However, after deleteing the Icon, I am not able to install the Apps Messenger again because I am not able to use the IOS.4.3 diagnostic password sent via email.
Installation was rejected because I need the iOS.4.3
Thanks for your help
MichaelThat situation went from inconvenient to complicated quickly. Wait for any pending orders to drop off, wait for things to clear up, wait till your upgrade comes up and then upgrade when your contract is fulfilled. I would have suggested a replacement phone, I know, with only a month left why couldn't you just upgrade early, but these situations where people try to upgrade early always end horribly and once a phone order starts, it almost cannot finish until something winds up shipped received and returned. Sorry this happened the way it did. Definitely not efficient.
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