I am not able to use my account because it says that something went wrong with my billing info., but i do not have a credit card but it says i do. I put $15 itunes card on it today and now apple is not letting me use it.
This is the second time I have had a problem with my account. I am extremely frustrated with it. A while ago I was not able to purchase anything including free apps. At that time I had an outstanding balance. Which had been from using a visa card on my account. I was then told to purchase iTunes cards which would be able to pay it. It then automatically took of the money for the balance that it needed. So I thought okay problem solved. Then for about a month or two I was able to buy music and apps. Now on April 8th, 2012 I am not able to buy anything again after I put a 15 dollar iTunes card on it. It is saying that my account had been opened on another device/ computer. But I use my computer for my account too.
Contact iTunes:
Apple - Support - iTunes - Contact Us
Similar Messages
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I updated iTunes 10.3.1 today, and now it won't let me openitunes it keeps saying error 7 (windows error 14001) and also says (apple mobile failed to startverify significant privileges to start system services) I have unstalled it severaltimes, tried repairing it also switched off all security software and checkedall files are deleted in local disk (program file) but still no look. Please cansomeone help
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
prompted to update iTunes today and now it does not work. tried reinstalling and caanot successfully reinstall.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??
Apps can only be updated using the same Apple ID and password they were originally purchased with.
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I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app
The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements -
I updated itunes to version 11.0 and now it will not open and says it is corrupted?
i updated itunes to version 11.0 and now it will not open and says it is corrupted?
how do i get it to work it updated fine then asked to restart comp so i did now it will not openLet's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music
try with this one
uninstall all the apple application S/w like Quicktime, Bonjour,
apple Device Support, Apple Auto update, Itunes etc from your pc,
Reboot it
Now download a fresh itunes from apple and try installing
Reboot it
If you are having Problem in uninstalling any of the apple application
try 'revo uninstaller' and uninstall all the apple applications
mentioned above -
I said ok to updating my itunes to the latest version and now it will not open. I have windows 7
I said ok to updating my itunes to the latest version and now it will not open.
Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
on itunes I backup my iphone and now I can not restore the backup because I forgot the password, what should I do?
See iTunes and encrypted backups here...
http://support.apple.com/kb/HT4946 -
HT204308 Did software update today and now iPhoto is not working. I have OS X Yosemite 10.10.3
Did software update today and now IPhoto is not working. Operating system is OS X Yosemite 10.10.3
What OS X version did you upgrade from? What iPhoto version did you have before upgrading? You cannot upgrade a version of iPhoto from a pre-10.10.2 OS X version installation. You needed iPhoto 9.6.1.
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I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?
I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce. -
i upgraded my Itunes to the latest version and now it won't let me view my library with the column browser. Can i get that back? I tried using the shortcut for it and nothing happens. When I try to do it from the view menu, it shows up as something I can't click on. The new library format is driving me crazy and I just want to get back to the old library view.
We need to sort out some facts here first:
• You cannot be running Mt. Lion on your iMac G5. What Mac is it? What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
• What is the model of your Epson Scanner?
• Have you attempted to scan using Image Capture, located in your Applications folder?
• Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
1) partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
2) install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
[click on image to enlarge] -
I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either
Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch.
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