I am not able to view my pdf files

I try to view pdf files but the window that opens is all black.
I do not get any suggestions on how to fix the problem.

Good morning,
Yes I do have both reader and acrobat, and yes I have installed a new
version of Acrobat. I have a 4 or 5 year old macbook and am using safari.
This is a relatively new problem that happened in the past 2 months.
Thanks,
Beef
On Tue, Jul 15, 2014 at 4:18 PM, Sara.Forsberg <[email protected]>

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