I am not proficient using pages. I opened and saved a document but for some reason there is no cursor so I cannot type in the document. How can i revert to a blank page?

I opened a document in pages but cannot type anything in the document

I assume that you you tried tapping and holding down on the document and the keyboard would not pop up and the insertion point did not appear.
If you want to start with a clean slate, tap the Documents button in the upper left corner. When in thumbnail view you can tap the edit button in the upper right - find that blank document that you just closed - tap on it and then tap the trash can in the upper left to delete it.
To start with a new document - tap the + button in the upper left corner and tap Create New Document.

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I would like to sync Notes between my MacBook Air and the IPhone and/or IPad. I used to tick a box in Itunes (info), but for some reason it is no longer there. How do I go about doing the sync?

I would like to sync Notes between my MacBook Air and the IPhone and/or IPad. I used to tick a box in Itunes (info), but for some reason it is no longer there. How do I go about doing the sync?

The only way to sync Notes is through a mail server. If you don't want to use iCloud, you'll have to use some other mail account, or run your own mail server under OS X Server. The latter is a job for advanced users only.

I just bought a song on itunes and it downloaded it but for some reason is not playing, does anybody know why ??

i just bought a song on itunes and it downloaded it but for some reason is not playing. o you know why?

- Try a reset. it cures many ill and nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Does it play in iTunes on the computer?
- Delete the song and redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Ask iTunes for a redownload.
How to report an issue with Your iTunes Store purchase

All my plugins keep crashing after I try to use them. The two main ones I really want working are silverlight and adobe flash player but for some reason Firefox 9.0.1 keeps crashing them. All plugins are updated

All plugins are updated. This has only started happening recently. Plugins seems to launch for a few seconds (no more than 5) and then crash. Chances are that there is more than a problem with just Silverlight and Flash but they are the only two that I really use.

Perform the suggestions mentioned in the following articles:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
Check and tell if its working.

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card.

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card. Please help to solve this problem.

Return it and get your money back. Virgin does not offer official unlocking, thus there's no way to get the phone officially unlocked for you to use it.
Sorry, but you wasted your money.

I already used facetime before but for some reason I have to sign back in and it wont let me. I clicked "Get Started" then "Sign in" but then after about 3 seconds on the next page it just slides back to the "sign in page"

I already used facetime before but for some reason I have to sign back in and it wont let me. I clicked "Get Started" then "Sign in" but then after about 3 seconds on the next page it just slides back to the "sign in page"

Try a Reset of your Device...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also see here...
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

Why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.

I have been backing up iMovie 08 files to my external drive, but for some reason I can't open these files in iMovie. I used drag and drop to copy them.

I have been backing up iMovie 08 files to my external drive, but for some reason I can't open these files in iMovie. I used drag and drop to copy them.

You really should be doing backups with an actual backup application, especially one that will work automatically, and, if your external HD is large enough, back up your entire system. These can automatically back up only what's changed since the previous backup, and some will keep "archive" copies of things you've changed or deleted, also.
Too many things can go wrong, such as your internal HD failing, and you'll have a major project to reinstall everything.
You already have Time Machine, built-in to OSX. You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.
#27 in the second link mentions some alternatives, too.

I installed Nik:s suite of plug-ins for LR5 but for some reason not all of them were installed. In the end I uninstalled all of the Nik programs from my Mac but before I reinstalled them I opened LR5 again to check. Under "photo" and "edit in" the plug-in

I installed Nik:s suite of plug-ins for LR5 but for some reason not all of them were installed. In the end I uninstalled all of the Nik programs from my Mac but before I reinstalled them I opened LR5 again to check. Under "photo" and "edit in" the plug-ins were still presented but no programs opened, of course. after reinstalling the plug-ins one of the programs appeared twice in the list but not the others. I´m going to reinstall them again and I´m wondering if there is anyway of erasing the links to the plug-ins under "photo" and "edit in" ???

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps.

I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps. Old apple operating systems made it easy to have several folders open at one time.

Eric, thanks that works but seems like an extra added step also to do it that way. I've got to move and organize a ton of files and I'm looking for a easy way to get this done. I could also open the folder into a separate tab and then drag the tab out so it becomes an open window but thats a lot of fussing around also with extra steps. Not sure why these newer operating system seems more confusing and less user friendly than what they used to. In the past I could just click on any folder and it would open in a separate window making it really easy to copy or move files from one place to the other just by simply dragging them from one window to the other. Seems like I'm going through several extra steps now to do a simple task.

How to restart base station from airport utility? I used to be able to do it remotely I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose t

How to restart base station from airport utility? I used to be able to do it remotely
I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
With my prior macbook and same time capsule, etc if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
Thanks in advance

You are likely forgetting a step.
Open AirPort Utility
Click on the Time Capsule icon
Click Edit in the small window that appears
Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
Click Restart

HT1277 I can send & receive email from my ipad but for some reason I can no longer do this from my i mac.It keeps telling me that the password is not valid with the imap server.I keep entering the password but it won't accept it.

I can send & receive email from my ipad but for some reason I can no longer do this from my i mac.It keeps telling me that the password is not valid with the imap server.I keep entering the password but it won't accept it.

Do you have one, two or more entries in the left colum of Mail.app for your mail server(s)? That is, do you have your Mail.app set up with either a btinternet entry, with a btyahoo entry, or both? Or more?
I'm guessing that you might have one account (btyahoo?) listed for incoming (IMAP server) mail, and with the outbound (SMTP server) mail is configured and named btinternet.
Based on what little I see posted, it looks like BT uses both btinternet and btyahoo, but I'm not exactly clear on how they have their stuff set up, and their web set gets helpful and tries to help configure my mail — I don't immediately see a single web page with the mail server set-up details. The BT email client set-up starts here.

HT5552 i want my credit card off of itunes account. my kids use there itune cards but for some reason this gets charged to my credit card instead

i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ?

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

I would say to start by looking on their web site... unfortunately, that appears to be dead.
Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

I just bought a new printer for my iMac version 10.7 but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!!

I just bought a new printer for my iMac version 10.7 Lion but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!! It as if the printer does not show up in the add printer section under system prefernces!!

I checked the manufacturer and apple site to see if my printer is supprted and it said it was!! I am using the HP officedeskjet 4500 G510a-f (HP Officejet 4500 Desktop)!! Still does not show up under add printers please help!!

I am not proficient using pages. I opened and saved a document but for some reason there is no cursor so I cannot type in the document. How can i revert to a blank page?

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