I am not receiving email with password recovery reset and I can't remember security questions

Please Help, My phone was stolen and I cant login to find my iphone. I have not receive any email at my hotmail acct

1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

HT201320 Why can i not receive email with my icloud account but I can send it out only

Why can i not receive email with my icloud account but I can send it out only

Hi Nortarian,
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Hope this helps ....
- Judy

HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP

My rescue email address no longer exists and I can't remember my security questions. HELP

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981)

Mail not receiving emails with attachments

Hi
I'd appreciate any suggestions in relation to the following.
My wife and I both run computers from the one account, Mail on her PowerBook logging in through my name and password. Until recently, we have had no problems at all. However, it has come to light that my wife has not been receiving emails with attachments for some time. To test this, my wife sent an email with an attachment to her home email address from work, and copied it to me. I received the email and the attachment on my PC; my wife's Mac did not receive the email. I then forwarded the email with the attachment to her computer; this was successful. This would suggest some problem with her Mail account on the Mac. However, the configuration has not been changed. Is it possible for it just to stop working for some reason?

I'm using a PC for my email at the moment. I'm not sure if all my wife's emails have been downloaded. However, Mail has made a Home/Mail/MessageUidsAlreadyDowloaded file. This was created when I sent an email to test what happened. I was unable to make Mail download all her emails, so I guess they must have gone from the server. She has a different email address to mine, but it's run from the same ISP account; as I said, she logs in, automatically, through Mail to her email. I have contacted the ISP about it, but they are unable to see any trace of emails that colleagues have sent my wife and which she sends home to herself. All of these files happen to have attachments, but I cannot see any setting of Mail which would account for them being rejected. Also, I can't be entiurely sure that only emails with attachments don't get through; there may be others, 'unattached'.
Thanks for your continued assistance.

HT201363 Can't remember security question answers and the email I use as Apple Id is no longer active, so I can't get a rescue email/ or verification, what do I do!!!??

Can't remember answers to security questions and email for apple Id is no longer active, what do I do? Yes I have rang apple and they say I have to answer questions!!!

What number did you ring ? You won't be able to update your rescue email address until you can answer 2 of your questions. You should be able to get them reset either by contacting iTunes Support or calling Apple.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Not receiving email with ETP.DAT file

I have two users that are not receiving the email from the blackberry.net domain that has the ETP.DAT file attached. I set a new activation password on my blackberry and received the email. I have tried activating these guys a dozen time. I deleted them from the BES and re-entered their BES profile still nothing. I am only having problems with these two. When I activated myself I was able to trace the email through our SMTP Server right to my mail box. We are a Lotus Notes camp. Can anyone think of something I can try?

1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

Not receiving email for password reset

I cant remember my password so I tried to click on the link for Skype to send me a link, but havent received anything.??? I can login on my laptop because I dont have to input the password, and I can see that my email is correct. However I cant reset my password cause I cant receive any skype links, i checked my junk folder to no avail.please help because I cant login to skype .thank youAndrew

Howdy bbbfrombermudadunes,
If you are not receiving your password reset email from Apple, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Attempting to select Adobe E-mail service in the "preferences",am not receiving email with verification code to continue

I am trying to select Adobe e-mail service in the "preferences", but am not getting an email with verification code that allows me to continue. Anyone else with this problem? Probably need to contact Adobe directly, but so far not find that option.

I hope you receive some replies as I have a very similiar situation. I wish I could help but obviously I cannot.
\Good luck!

Mail not receiving emails with word attachments

I have a 27" imac
when people send me emails with microsoft word attachments I do not get them in my inbox
please help

I'm using a PC for my email at the moment. I'm not sure if all my wife's emails have been downloaded. However, Mail has made a Home/Mail/MessageUidsAlreadyDowloaded file. This was created when I sent an email to test what happened. I was unable to make Mail download all her emails, so I guess they must have gone from the server. She has a different email address to mine, but it's run from the same ISP account; as I said, she logs in, automatically, through Mail to her email. I have contacted the ISP about it, but they are unable to see any trace of emails that colleagues have sent my wife and which she sends home to herself. All of these files happen to have attachments, but I cannot see any setting of Mail which would account for them being rejected. Also, I can't be entiurely sure that only emails with attachments don't get through; there may be others, 'unattached'.
Thanks for your continued assistance.

Not receiving email confirmation for account setup and digital purchase

I've been trying to get this website to send a confirmation to my email address in order to link my best buy account. It never sends any email and it's a standard hotmail account. Even if I try to change my email address, it still auto sends to the original address tied to my account number. It also won't send the digital code for an item I just purchased. Help?

Good morning Godparticle,
Thank you for taking the time to sign up for the forum!
I looked over your account using the email address you registered with the forum, and from what I can see, your accounts(BestBuy.com and My Best Buy) are currently linked. Are you able to access your My Best Buy account or are you trying to link it to a different BestBuy.com? If you are looking to link it to a different account, then please send me a private message with the below information and I will see what I can do to help. A private message can be sent by clicking on the blue button in my signature.
Name
Phone #
Mailing address
Email address
I hope you have a great day.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Can't receive email from Mail 3.4 and I can't get rid of a draft email

OK, two problems here...
1 The most frustrating is that I can't receive mail from Mail 3.4. I can send and my wife's email account is working fine. I've got a green light from the "Mail Connection Doctor" and I haven't changed any settings that I know of. I've been accessing my mail thru me.com now, it's working OK but not like "Mail".
and
2 I have this piece of email that I sent...the guy received it...and it keeps showing up in my "Drafts" mailbox. I delete it, then it comes back, sometimes multiple copies! I've been getting an error message....
"Some actions taken while the account “Joe's Email” was offline could not be completed online."
"Mail has undone actions on some messages so that you can redo the actions while online. Mail has saved other messages in mailbox “On My Mac” in “On My Mac” so that you can complete the actions while online.
Additional information: The connection to the server “mail.mac.com” on port 143 timed out."
Now my airport connection has been on and off with this machine (my old powerbook has been rock solid on the same network) so the "timed out" portion is probably true...but why can't I just get ride of this email message?
Thanks for the help

I think I've got it fixed....I "reset" my mail program, I deleted my mailbox then re-created it and I'm all set for now.

I can't download apps! Every time I try, it asks me to chose a security question and I try, but I just comes up with a blank screen and I can't choose a question. If I click no, I don't want to put security questions, it doesn't install the app. HELP!

I can't do it! I am willing to add questions but I can't because it just shows me a blank screen. I even tried rebooting my entire iPad2 and that didn't work. I know it is not a certain app because I tried multiple ones.... HELP!

found answer on another thread...passing along
https://discussions.apple.com/thread/4052317?start=30&tstart=0
Re: Forced Apple ID Security Questions - Choice of 3
Sep 26, 2012 11:38 AM (in response to KirstyHenderson)
Hi all! I have found the answer in another forum and this has 100% worked for me!!!
1) Quit App Store in multi-tasking.
•From the Home screen, click the Home button twice.
•Tap and hold on the app.
•When it starts to jiggle, tap the red ⛔ in the top corner to close it;
***Please close all open apps on your phone***
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button
See the answer in context
I hope this helps a lot of people!! Spread the word (seeing as apple doesn't seem to want to/care!)
Nads

I can't purchase anything unless I answer both security questions after the password and can't remember security question answers. What do I do?

Question in subject

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94200)

Not receiving emails (with rules) from hotmail on my Mail

Hi, i have recently set up my Mail on Moutain Lion, adding a Hotmail account.
i can only receive the emails sent to my hotmail inbox.
However, those with rules applied, ie those sent directly to the hotmail folders , cannot be received on my Mail.
Pls advise and thanks in advance.
alvin

You do not have a virus. What you do have is an incompetent service provider.
I suggest you first try to locate the problem.
With Mail running, click Window in the menu bar and select Connection Doctor. The new pane will tell you the name of the account that is not working.
For the next step you have to know the password for your mail service. This is not the same as the login password for the computer. Do not try this step if you do not have the password.
Click Mail in the menu bar, select Preferences, and click Accounts (second icon from the left). Select the account that is not working, and click - (minus sign). That will delete that account.
Now click + (plus sign) and follow the directions on the screen to create a new Mail account. As you do this, the computer will tell you if the service is working.
Good luck.

I am not receiving email with password recovery reset and I can't remember security questions

Similar Messages

Maybe you are looking for