I am on a desktop. When I go to download it brings up the admin window and asks for my pass code. I don't have one and this is a single computer. What's going?

When I go to download the version for a desktop pc it brings up the window with the administration and password box. This is a single computer and I don't have an admin. password. The other open is what I named the computer and when I click that one the box disappears and there is nothing. What do I do?

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 18.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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HT1620 I have a software update in my iPhone r for iOS 7.1.1 but it asks me for a 4 digit pass code I don't have one does anyone knows what that is?

I have a software update on my iPhone but it asks me for a 4 number pass code does anyone know what this code is as never been asked before and don't have one

Hopefully, you use a passcode to unlock your lock screen. It is that passcode that is required to update IOS. See Settings > Passcode.

Why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

HT4061 Just updated my phone last night. When I woke up it said enter pass code I don't have a pass code what do I do

Updated photo and said enter pass code I don't have a pass code what do I do

Davidfink71 wrote:
what do I do
1) Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

HT204306 This last update forced my 83 year old mother to enter a passcode. She doesnt have one. This is her only computer. Now what Apple? The

This last update forced my 83 year old mother to enter a passcode. She doesnt have one. This is her only computer. Now what Apple? The

I'm still not fully convinced that the system is asking for a previously entered passcode, rather than to set it up. If the passcode was set up before, your mother might not remember what the passcode was, but wouldn't she remember that she did set up something? What happens if she clicks on the Cancel button/word?
After each iOS upgrade you do have to re-enter the passcode. That's why you had to enter it.
My sympathies are with you. I know from personal experience how difficult it is to troubleshoot problems remotely, especially with someone who's not familiar with the proper terminology. Is it possible and reasonable for your mother to go to the Apple Genius alone?
IF she did indeed set up a password and can't remember it, there's a procedure that will reset the iPhone, but it's not pretty in terms of preserving data on the iPhone if it hadn't been backed up to iTunes or iCloud. These links might be of assistance:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

HT5624 I Am not able to open my IPAD - it is asking for a "Pass Code" what is this?

I am not able to open my IPAD - it is asking for a "Pass Code" what is this?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My new iPad air is suddenly asking for a pass code. I have only just finished restoring it from my iPad 2 and I didn't set one. The one I used before doesn't work. What can I do?

My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?

http://support.apple.com/kb/HT1212

Hi when I try to connect some bluetooth devices I get asked for my pass code for the mac air . I never had 1 is there a default code

hi
when I try to connect some bluetooth devices I get asked for my pass code for the mac air .
I never had 1 is there a default code
thanks
rob

the shaker wrote:
is there a default code
no.

I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!

I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!

Hi MaraAndKaid,
This article has steps you can take when you're unable to remember your passcode to get things back on track:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care!
- Ari

I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

When I try to open a Pages file, I get a "need to upgrade" from 4.3. When I try to download it, I get the message "installed" and that's the roadblock. What to do, what to do?

I recently upgraded to Mavericks. Now, when I try to open a Pages file, I get a message that I must upgrade Pages from 4.3. When I click to download, I get a message "installed." I'm going around and around: Need to install; it's already installed. TIA.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Older versions of Pages 5 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud and opened by newer Pages versions anywhere, is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

WHEN I TRY TO LOG INTO MY CREDIT UNION ACCOUNT, IT ALWAYS ASKS FOR A VERIFICATION CODE AND WILL NOT RECOGNIZE MY PC AS MY COMPUTER. CREDIT UNION SAYS IT'S IN B

HOW DO I GET BROWSER NOT TO MAKE ME GET A VERIFICATION CODE TO LOG INTO CREDIT UNION? WHEN I ENTER VERIFICATION CODE, AND CLICK ON YES THIS IS MY PERSONAL COMPUTER, IT STILL DOES NOT SAVE THIS ACTION AND THE NEXT TIME I TRY TO LOG IN, I HAVE TO GET ANOTHER VERIFICATION CODE. THE CREDIT UNION SAYS IT IS A MOZILLA BROWSER PROBLEM.

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Such details are stored in a cookie.
*Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
*Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
*do not clear the Cookies
*do not clear the Site Preferences
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

I sync'ed Firefox Home with my iPhone (using Add a Device). When I launched the Firefox Home app on my iPhone, it asks for a pass code (no login) AGAIN! Do I need to have my home computer available every time?!? Any suggestions?

The question is above

Hi!
Make sure that you follow the steps you can find in this article: [[Where can I find my Firefox Sync Key?]]
Your sync key should have the following format: x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
Avoid spaces or any additional character. Finally, make sure that in your work computer you are using the same username and passwords as the one at home, just to make sure that the Sync key corresponds to this account.

After getting a new router, my Ipod touch is asking for a password. I didn't have one before, so I don't know what it is

After getting a new router, my ipod touch is asking for a password. I was able to put in the router's passcode on all my other wireless stuff, but the ipod won't accept it. I thought I had made too many attempts, but I've reset it and it still won't let me on. I have no idea what the password is or why it is now asking for one. Help!!

Look at the manual for the router. The password is on the router. Then change the password in the router to something other than the default one and use that password when the iPod asks for it (it will only ask once, once it has the password/router combo in its memory, it will remember it)

I am on a desktop. When I go to download it brings up the admin window and asks for my pass code. I don't have one and this is a single computer. What's going?

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