I am on a MAC and do not know how to get the 4.5 software to laod on my Pearl

I tried downloading the software and using pocket Mac but this doesn't work How do I do this?

See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

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I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything. Please I really need to know how to do this on my own but I am stuck.Thank you

I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!

In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

HT1222 My phone is telling me about a Software Update but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

Vixia HF R400 and do not know how to get it to burn to a cd. Help!

I have a Vixia HF R400 and do not know how to get it to burn to a cd, windows movie maker works, but it only has one 'chapter' so the all merge into one shot and all the dates are all mixed up! The camera did not come with any software that I can see and have no idea how to get my images to burn. Please HELP!

Hi ford1003,
Create PDF cannot be installed as it is a SAAS. However, when i looked in to your account, i see only export PDF.
It can be used to export PDF to WORD, Excel,PPT.
Hope it helps.
THanks,
Vikrantt Singh

I use iPhoto and want to know how to get the 'key photo' i select on my MacBook Pro to be the one that gets used on my iPhone when i sync them. Any ideas? also, i want the events to appear in the order i choose on my MacBook too

I use iPhoto and want to know how to get the 'key photo' i select on my McBook Pro to be the same one that gets used on my iPhone 5s when i sync. i also want the events to appear on the iPhone in the same order i have them on my macbook. any ideas there too?

Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do.

We can not remember pass word to ipod and do not know how to get around it

We forgot the password to Ipod touch and do not know how to reset it?

Read the manual.
It says to restore the ipod.

I GOT A GIFT FROM I TUNE STORES BUT CAN NOT DOWN LOAD AND INSTAL ON MY I PHONE....I GET THIS MESSAGE ASKING FOR A CODE WHICH I DO NOT HAVE AND DO NOT KNOW HOW TO GET......

i got a gift for my i phone 4s but i can not download and redeem same as i tune is asking for a code number which i did not get and i do not know how to get..........pl help solve this problem...thanks.

SW,
I don't know what the problem is with your corrupt/unopenable document on CD. I wonder if you can display it with QuickLook.
Select the file in Finder and hit the Spacebar. If the file is displayed properly, you can capture it as an image with Grab.app or by Shift-Command-4, > drag capture box.
Not knowing the complexity of your document, it's difficult to say what you should do next. I'd submit the graphics to an OCR application and extract the text, to be used in reconstructing the original document.
Jerry

I upgraded to firefox 4 but it is not suitable for my version of Mac Os and don't know how to get the previous version of firefox back!

I downloaded the latest version of Firefox (ie 4) on my Apple laptop, but the fact that it is "unsuitable for (my version of) Mac Os " was not revealed to me until I had already replaced the previous version which was suitable. I don't know how to retrieve the version I was using.

The latest versions of Firefox require at least Mac OS X 10.5 and an Intel processor. You can revert to Firefox 3.6.xx for Mac 10.4 by downloading the installer from http://www.mozilla.org/en-US/firefox/all-older.html
More information in the [[Firefox will not start]] article, under
[https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start#w_firefox-will-not-start-4on-os-x-10-4-or-earlier-or-with-a-powerpc-processorsf5on-windows-98me-or-earliersf Firefox will not start on OS X 10.4 or earlier or with a PowerPC processor]

HT201250 I have an Time Capsule (1 TB) and do not know how to get my data from it after reformatting my hard drive.

Due to multiple problems with Lion, I decided to reformat my hard drive with Snow Leopard (10.5.8) and now am unable to retrieve my data from my time capsule (1T). I tried to import but ended up with 342 pictures of mainly clip art and downloads from emails. Help. I don't know how to get to the time capsule. When I open time capsule, it shows only the dates since I reformatted on Sunday.

I don't think this helped me! I am afraid to do the Terminal thing if it can't be undone! I cannot afford to lose the time machine backups. When I open the time machine now, it shows only backups from Sunday when I reformatted the disk!!!
I did open disk utility which is as follows:
                              Capacity: 464.8 GB (499,113,885,696 Bytes)
                              Available: 441.6 GB (474,187,837,440 Bytes
                               Used: 23.2 GM (24,926, 048,256 Bytes)
                               Number of Files: 634,969
                              Format: Mac OS Extended (Journaled)
                              Owners Enabled: Yes
                              Number of Folders: 159,926
It gives me the option to restore, but then wants a source and destination. Is this the right place to be? I have Version 10.5.8.

SO HOW I DELTED MY LIBRARY FOR MY MOTION3.2 PROGRAM AND DO NOT KNOW HOW TO GET IT BACK HELPPLEASE!

I do not know how to restore my library with all the 3d effects, particles etc and need directions on how to do this so that I can create those awesome action art pieces. thank you

Restore it from your backup.
If you do not have a backup and you deleted it and emptied the trash, then unfortunately, you are out of luck. Unless you wish to pay for a data recovery software or service (by company techs).

I believe I have a virus on my macbook pro and do not know how to get rid of it.

Well I was being stupid and trying to get free gems on clash of clans so i did the stupid little surveys and that is most likely where I got the virus from. Never doing that again. When ever i go onto google chrome or any browser a random page pops up about mac protector or something and when I try using ovoo, it instantly backs out and I cannot use it. so i do not know what to do and i am not sure if i am using ios 8.1.1 or 8.1.2. i have a macbook pro that i got 3 years ago

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. These instructions are valid as of today, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the word something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same word you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I started "showcase all windows " by accident and do not know how to get rid of it.

I am using Firefox 4.1. It opened a window on the left side and I can not end it. Operating system is Vista.

I am using Firefox 4.1. It opened a window on the left side and I can not end it. Operating system is Vista.

I have a iPhone that holds the majority of my music on it. However, I just got a new laptop, and I do not know how to get the music that is on my phone and on my previous laptop onto my new one. Please help me out here.

I know that I could just burn all of my music onto a disk and then put it back onto my new computer, but I was hoping there was an easier way.

Use your computer's backup to transfer your iTunes library from your old computer to your new computer per the instructions included with this link, or do the same with both computers networked in some fashion, which shouldn't be hard to do if both computers are connected to the same wireless network.
http://support.apple.com/kb/HT1751

I have an Apple16 GB with BT Yahoo home pad that had a small box to let me go to mail and another for weather and below them I had my local weather in box,somehow I have erased them and don't know how to get the back ,not very good with computers.

I have an Apple16GB with BT Yahoo home page which had a box for mail and weather and further down I had my local weather, I have touched something and lost these boxes and my home page has changed and I would like to get it back as it was. I have to admit to being useless at computers although I love my I Pad.

Is this the website that you are looking for? According to the very little bit of research that I did on this before responding to you, there have been changes made to the website and to the way that works ...if I read everything correctly.
http://home.bt.com/
Did you have a shortcut to the website on your iPad home screen? If that is what you want to create again, navigate to that website in Safari and then tap the arrow icon next to the address/URL field at the top of the Safari toolbar. Form the window that will pop up, select - Add to Home Screen. That will put an icon on your home screen that will allow you to open directly to that page in Safari when you tap on it.

I am on a MAC and do not know how to get the 4.5 software to laod on my Pearl

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