I am on a trial version of InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6. Isn't Cloud compatible with CS6 design software?

Industry standard files such as JPEG are compatible with many brands/versions of programs
Proprietary files such as those created by InDesign are often not backwards compatible, due to new features in newer program versions
This is not unique to Adobe... MS Word DOCX files are not backwards compatible with earlier versions of MS Word

Similar Messages

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

Free trial version of Illustrator - created a document - and no one else can open

I download a Free trial version of Illustrator - created a document - and no one else can open as an illustrator file (extension .ai) and edit. They have CS6 version 16 - it tells them that it was created in a newer version. They are only able to open individual pages as .pdf.

vanoevsa,
File>Save As then choose the version in the dropdown list (CS6).

Is Creative Cloud compatible with Windows 8.1 Blue?

Is Creative Cloud Compatible with Windows 8.1 Blue Preview? I had it working in Windows 8 but now that I am trying 8.1 I can not install it.

Hi Computer Bob 3,
Please find the system requirements for running CC apps: http://www.adobe.com/products/creativecloud/tech-specs.html .
Regards,
Romit Sinha

Is the new Photoshop Creative Cloud compatible with MAc OS X Lion?

Is the new Photoshop Creative Cloud compatible with Mac OS X Lion 10.7.5?

Yes, according to the system requirements page at Adobe:
http://www.adobe.com/products/photoshop/tech-specs.html
Photoshop Creative Cloud will run on Mac OS X v10.7 or v10.8

"SQlite Version Error The application has been updated, but your version of SQlite is too old and the application cannot run." What is this all about?? Shall I give up on Firefox?

When I tried to use Firefox this morning I got this message with exclamation marks.
"SQlite Version Error The application has been updated, but your version of SQlite is too old and the application cannot run."
What is this all about?? Shall I give up on Firefox?

Sorry to hear that. I understand your frustration and I hope they send back a better working N78-3.
Myself, I count myself lucky. Everything works perfectly for me right now...email, bluetooth, maps, gps, 3rd party apps, battery life, 3G, wifi, etc. etc.
The only issue I've been having is the dreaded reboots but I believe that may have to do with 3rd party apps. I recently uninstalled Google Search app from my N78 and since then it hasn't rebooted or shown any issues. This seems odd at first but makes sense if you think about the fact that the Google Search app loads itself into memory and runs in the background at all times.
I did this this past Tuesday night and so far no reboots, crashes or any problems. I'm sure I just jinxed myself but I've been using it heavily over the last few days with no issues. Prior to this, it would usually reboot every 2 days. If it doesn't reboot for another few days I'll be happy.
I would normally not stand for this but I just love the phone and if I got something else it'd probably be the iPhone 3G which has perhaps more software bugs and issues than the N78-3!!
Best of luck. Here's hoping they release an update soon.

I can no longer access a password protected Numbers file with the correct password. Error message only says the file "cannot be opened."

I'm using Numbers version 3.2.2.
Suddenly I cannot access my password protected Numbers file with the correct password. I have the correct password written down so I know I haven't made a mistake.
The response box that pops up says that the file cannot be opened. There are no other options for me to choose from.

Also, I tried to open it through an older version of Numbers but it sent this error message.

I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing. I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my prob

I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing. I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my problem.

riiimommy wrote:
I am not familiar with VLC, where can I download it?
VLC

Hi i am trying to open a pdf but " preview " is saying that the file cannot be opened or that there is a problem with the file - what do i do? :-)

hi i am trying to open a pdf but " preview " is saying that the file cannot be opened or that there is a problem with the file - what do i do? :-)

Try opening the file using Adobe Reader.
Clinton

I purchased creative cloud, so I thougth Adobe Acrobat Pro was included. When I install the program with my CC ID, I keep getting a trial version, I paid for Creative cloud so why should I buy Adobe acrobat seperately?

Can anyone help me please?
I tried to install and remove twice, We bought one year full package of creative cloud programs.
Many thanks for a solution, i have 3 days trial left.

Hello Kelly,
first, because you wrote that you "installed ..." a try to (un)install by own resources is not enough!)
As strange as it may seem I fear it's now a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
On the other Hand, in my eyes it's as you said, CC includes many other programs, please see Adobe Creative Cloud . Here a screenshot of some of my programms I loaded down to use in CC:
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Trial version of AcrobatXI uninstalled, Creative Cloud thinks it installed?

How can I install Acrobat XI when Creative Cloud says it is up to date and already installed?
I uninstalled it prior to purchasing and installing Creative Cloud on the recommendation of customer service.
CC will not let me install Acrobat now?

That is interesting. After a couple of tries deactivating and uninstalling then reinstalling Creative Cloud with no success, I tried the following:
I uninstalled Creative Cloud and any Adobe remnants. I logged out of my account, shut down the computer and restarted logging on to the Adobe website. I tried to download the trial of Acrobat XI, it wouldn't let me install in the applications folder but would let me install it on my main computer folder. I installed it, the app showed up in the Applications folder I then logged into my Adobe account and installed Creative Cloud. It all worked. That was the only way I could get the Acrobat XI application on the computer.
Adobe XI shows installed and up to date and it allowed me to install Light Box and other Adobe apps as well. Adobe XI when opened makes no reference to a "trial version". It works like it is supposed to and I'm hoping it continues. 5 days and all is well so far.
jerryma

Indesign EPS files cannot be opened by other users

Hi, I wonder if anyone can help me out...
I'm trying to export something to a client as an .eps from InDesign CS5.5. I can export it fine, I can open it on my laptop
without any problems using my other copy of InDesign...
But when the other person tries to open the file ( I thnk they are using Corel PaintShopPro X4) it simply produces an
error message saying that the file is either corrupt or uses unsupported features.
The file I am trying to export is vector (ungrouped and outlined to remove any font issues) and also contains JPGs
within the design. ( I have also tried sending him just a page with a vector outline box and nothing else on it and that
won't open either.)
Anyone have any suggestions please???
Many Thanks,
Jerry

First, a very genuinely felt thank-you to all those who have contributed to this, I really appreciate your input, help and time in trying to help me understand this issue more completely.
# Peter - Why not do it in Illy? No specific reason, probably that I am just more familiar with Indesign, and until working for this particular client had never had a problem
with anyone else opening or using an .eps file for my design work. The reason they have a problem - proprietery software BASED on Corel, but not Corel that they themselves
seem not to fully understand leaving me with the problem of trying to work out why for them!
# Mike - I think you are correct, and it sounds as if you have sent work off to engravers before...Is that the case???
But just to re-emphasise - they are NOT using CorelDraw or PSP X4 - but I do know that their own software is based on it.
# Bob - of course you are right, but the company won't provide me with a copy of their software - and in my opinion they don't fully understand it themselves.
I think they commisioned someone to make them software to control their lazers - they are in the lazer manufacturing business, not software developers...and despite
many and long conversations with their "technical expert" they are unable to supply any definitive answers - we've even driven 1/2 way across the country and spent
a day there with them and still cannot work out the inconsistencies.
#Dov - thanks for such a detailed and definitve response. I wasn't criticising Adobe or expecting a "magic wand" solution, hope it didn't come across like that!
So, finally a conundrum: Can someone please tell me why:-
If I create a new document in Indesign Cs5.5 and simply add a vector square in black to it and save it as an EPS it won't open in Corel PaintShopPro X4.
If I copy and paste the self-same document into illustrator and export as an eps using the same postscript level, the same encryption (ASCII), the same preview...
It DOES open in Corel PaintShopPro x4.
It isn't fonts, or transparencies, or layers, or OPI conversions...so what the heck is it???

I have a creative cloud account with in design CC. Is it possible to install an older version?

I want to install cs6 so all my collegue can easily open my documents.
I know I can export into .IDML but it is complicated.

Log into creative.adobe.com and click on download center.
Scroll down to InDesign and click on the icon. From the indesign page, look for the “in this version” section and click the drop down. Choose CS6 and then click download.

File cannot be opened because there are problem with the files

Hi
My program reads the data from file uploaded into SharePoint 2010 and massage with the list information. It finally creates a new document and prompt the end user to save it. When user opens the saved document it consecutively prompts with the below two message
How to turn off this warning messages? When I re-save this document with different name and open it again (any number of times) then the above messages
stops prompting. I want these messages should not appear even in first time as well. I tried to add these document on trusted location and also removed the protection settings but it does not help. Is there any setting requires to suppress these warning messages?
Any help will be greatly appreciated.
Best Regards,
Imran

Hi Imran,
your document is damaged. Pls try opening new and fresh documents
http://social.technet.microsoft.com/Forums/sharepoint/en-US/921c57a4-6120-419d-a612-07d4826eebcb/the-file-cannot-be-opened-because-there-are-problems-with-its-contents?forum=word
Please remember to click 'Mark as Answer' on the answer if it helps you

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. Help!

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?

Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are.

I am on a trial version of InDesign in Creative Cloud and before I purchase need to know why and the files cannot be opened by others using CS6. Isn't Cloud compatible with CS6 design software?

Similar Messages

Maybe you are looking for