I am on iTunes and it is saying I am not connected to the internet but I am.

Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...

Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided.

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Download the last IOS you need and install it.
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1.Power Cycle
   Power off the router. Unplug it from the wall. Wait a while.
   Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
   It will take a while.
Restart the computer.
Start up in Safe Mode.
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2. Turn off Extensions, if any.
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3. Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
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5. A new Mac comes with 90 days of free tech support from AppleCare.
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Hi,
I have been encountering this issue and I have run out of ideas as to what would be causing this error. On numerous apple devices for our business I will receive an error 3014 when updating a device via iTunes, and this is after the software update downloads. When attempting to update the device over wifi it states that the device is not connected to the internet, when I ensured that the device has active internet connectivity.
Our business uses a Juniper firewall, which I thought might have been the initial cause of the issue, however I have ensured that ports 80 and 443 have full traffic flow and nothing blocking it, and I've also exempted all *.apple.com websites that I could find listed online.
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Hi evanVIT,
Welcome to the Apple Support Communities!
I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference.
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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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~~~~~~~~~~~~~~~~~~~~~~~~~
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http://ipadnerds.com/fix-wifi-issue-ios-7/
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https://discussions.apple.com/thread/4823738?tstart=240
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
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~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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Stumped.
Gary

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Can anyone help?

Hello Charlotte14686,
Since you have already followed all of the steps in the previous article, and a resetting the network setting and restarting the iPhone and router, I would recommend you read this article.
Use iTunes to restore your iOS device to factory settings - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I downloaded Pandora to my iPOD and then my wifi quit and had to be restored and now i can't open Pandora. It says it is not connected to the internet.

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- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then back on the router
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hello javy,
first i would like to ask does this happen with all apps on the printer or just the one apps you used previously ?
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I am an HP employee.
__ if this Solution has helped Please Mark as Resolved and feel free to Provide a Kudos__

I am on iTunes and it is saying I am not connected to the internet but I am.

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