I am on my 2nd airport express. It won't connect to the internet anymore. How long do they typically last?

I have an airport express. It hasn't been used in almost a year. It was working perfectly then. I tried to connect it to the internet and it won't connect. I've done a reset. This is my 2nd one. It seems that every time I move, i have to get another one. Anyone else have this problem?

Hi Melissa518,
If you are continuing to have issues with your Airport Express after a reset, you may want to try a Factory Default Reset as outlined in the following article:
Apple Support: Resetting an AirPort Base Station or AirPort Time Capsule FAQ
http://support.apple.com/kb/ht3728
Regards,
- Brenden

Similar Messages

I changed cable providers and now my Airport Express won't connect to the Internet. How do I fix this?

I changed to Time Warner cable. Upon doing so, my Airport Express lost its connection to the Internet. When I run the Airport Utility, I am stuck at the first step, which says the AE doesn't have any DNS server addresses. What are they and how do I find out what they should be? And if I supply them, will that fix the problem?

Have you performed a Factory Default Reset on the AirPort Express?
If not, the Express is still remembering the settings that you programmed into it when you configured it to work with your old modem.
The Express is "looking" for your old modem, but it does not "see" 'it because it is no longer there...so it can't connect to the Internet.
If you have not already tried the Factory Default Reset and you need more info about this, post back for more details.

My Airport Express does everything BUT connect to the internet

So my AE just up and died, and the usual troubleshooting steps haven't worked. I can connect to the internet via Ethernet, and my girlfriend can't connect either, so it has to be the router. I can still join the network and print, so the wireless works fine. I've done the hard reset, and the left it unplugged for 5 mins before replugging, but neither work. I've tried the Airport Setup Assistant, and the Network Status in System preferences would actually tell me I'm connected to the internet, even though AE is flashing orange.
What could be wrong here, and is there anything else I can do at this point?
Here's my setup:
*Airport Express
*Powerbook G4
*OS X 10.4.11
Thanks.

So my AE just up and died, and the usual troubleshooting steps haven't worked. I can connect to the internet via Ethernet, and my girlfriend can't connect either, so it has to be the router. I can still join the network and print, so the wireless works fine. I've done the hard reset, and the left it unplugged for 5 mins before replugging, but neither work. I've tried the Airport Setup Assistant, and the Network Status in System preferences would actually tell me I'm connected to the internet, even though AE is flashing orange.
What could be wrong here, and is there anything else I can do at this point?
Here's my setup:
*Airport Express
*Powerbook G4
*OS X 10.4.11
Thanks.

Airport won't connect to the internet anymore after unusual reset

About a month ago, I was using my Mac normally.
Then one time when I had it on, it just resetted by itself. I don't know how. I don't know why, but it resetted. It turned off by itsel. Anyway. I turned it back on, and then I found out I could no longer get Airport to connect to the internet.
I then got a message that said "Your internal clock has reset, this may cause some programs to behave eratically".
Ever since I haven't been able to connect to the internet, but I have reset all of my clocks back to normal.
Sometimes 3 Bars from my internet connection show up when I start up the Mac but then my internet says connection error.
Afterwards, the three bars go away and my Airport says "!" .... and it picks up no internet connection even when my routers are on. I'm using another computer at the moment and it can connect to the internet successfully.
So I believe it is a problem with Airport.
What should I do to get my internet connected again, even though it already works? My Mac works fine otherwise !

I have a similar problem. I am using a Level One Home Plug (PLI-2030) bridge to connect to the network. Connecting directly to the computer works fine, but the computer will not connect to the internet through the wireless network. The wireless connection to the Airport Express base station is working fine. I have pingged the gateway and the connection is OK. The settings are as per those supplied, but the "Network Settings" on Network Diagonistics fails. Any Ideas?

I have the airport express and trying to connect to the internet on my Vizio and can't find a code to put in to connect..

I have the airport express and trying to set up internet service on my TV (Vizio) but having no luck.... I need a code to enter in order to connect! Can you help?

Hi - you might be getting full bars but a slow connection - games can be very sensitive to this - have you tried connecting via ethernet to see if it is better? - however if your wireless speed is good too then it could be a ps3 issue and a call to their support might help - otherwise there could be interference issues, radio channel conflicts, etc. - without knowing the specific aspects of your entire network environment it is hard to make any more suggestions.

My iPod Touch 2nd generation won't connect to the Internet

After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

You can try:
- reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off an then backon your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Replacing an Airport Express with a Time Capsule but it won't connect to the internet.

Hello, I hope somebody can help.
I am trying to replace an Airport Express with a 2TB Time Capsule but it won't connect to the internet, via an ADSL modem.
I have tried everything I can think of, powering down all devices, re-setting all devices, but nothing seems to solve the problem.
When I first tried to set up the Time Capsule, there was an option to replace the Airport Express using the same settings.
But there were repeated error messages of 'No DNS Servers' and 'PPPoE server couldn't be found'.
I also had messages that the password for PPPoE wasn't correct, but when I plug the Airport Express back in again, everything works fine.
What could the problem be?

99% of issues with authentication are wrong password or wrong username.. eg it can be strange like the user name is missing the domain.. whereas the Airport Express works fine without it.
Ring your ISP and make doubly sure you have exactly the correct username and password.
If it still doesn't work, put the adsl modem back into router mode and try it again directly on the modem.. if it works ok on the modem but fails on the TC that is possible and can be caused by pppoe client using incorrect authentication type, CHAP or PAP which the TC does not allow you to select AFAIK.. some ISP do not give enough time to get the router to switch on auto to the correct authentication method.
In the end run the modem as router and bridge the TC. It will work just as well for most installations in bridge as the modem in bridge.

Does airport express have to be wired to the internet

I have a new BT Infinity HomeHub and I want to extend the range of it's wireless capabilities using an airport express, in another room/part of the house. I want to know if in order to use this airport express as a bridge to extend the internet I have to plug it into the internet directly via an ethernet cable or just plug it into a wall and it will wirelessly connect and boost my signal stregnth. Thanks.

Karen534 wrote:
I have a new BT Infinity HomeHub and I want to extend the range of it's wireless capabilities using an airport express, in another room/part of the house. I want to know if in order to use this airport express as a bridge to extend the internet I have to plug it into the internet directly via an ethernet cable or just plug it into a wall and it will wirelessly connect and boost my signal stregnth. Thanks.
You wil need to connect it to your HomeHub with a Cat5 cable, it will not extend wirelessly.

My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

I have just bought a Humax PVR and Humax W-Lan dongle to connect to my Airport Extreme. I have put the mac address into the AE. The installation screen is picking up my network name no problem but it won't connect to the internet. Can anyone help please?

I have just bought a Humax 7500T PVR and a Humax W-Lan dongle to connect to my Airport Extreme.
I have put the mac address into the AE. The installation screen on my TV is picking up the network name but once appied it won't connect to the internet.
I've a few other things connected to the AE such as computers, ipad, itouch, etc, and have never had a problem connecting these once I've entered the mac address into the AE. Can anyone help me with this please?

have you made sure that the network setting in the system preferences is set up to use dhcp? if not i would try changing it so that it shows that it is getting its address by dhcp

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines?

TS1398 I updated my airport firmware and my Imac works fine, but my two Ipads won't connect to the internet now. How can I fix this?

I updated my airport firmware and my Imac works fine, but my two Ipads won't connect to the internet now. How can I fix this?

Did you check your wifi settings and do a reboot?

Airport Express stole my PC connection from the Extreme

(I posted this in the Airport Extreme (802.11n) forum, with no replies, so I will see if I get any luck with it in here).
I recently got the new Airport Express with 802.11n, and have just got it all up and running. My setup is as follows:
Modem is wired to the Airport Extreme.
Airport Extreme is wired to one PC (running Vista).
Airport Extreme is in a WDS network connecting to an Airport Express wirelessly.
Airport Extreme SHOULD be connecting wireless to my Macbook, another PC (running Vista), and a laptop (running Vista).
Airport Express is solely for connecting an Xbox 360 to the ethernet port (for the time being).
What it looks like in the Airport Utility however is that the Airport Express is claiming the wireless clients (as they appear in the wireless clients list, whereas they don't appear in the same list on the Airport Extreme anymore). So what this seems to be doing to my network is letting all the wireless devices (minus the Airport Express which is the only wireless client listed on the Airport Extreme) connect to the Airport Express, thus creating a dual wireless network, which in turn slows my connection to the internet significantly.
All items on the network are set up with DHCP, coz quite frankly, setting up static IP's scares me, haha.
What I would like to do is get the Airport Extreme to pick up all the wireless devices, and the Airport Express to only act as a hub to plug my 360 into.
Appreciate the impending help!
PS. I should also mention that the Express is set up as a Remote, not a Relay... and yet, that's what it's behaving like.
PPS. For what its worth, I had all my computers turned off, unplugged the Airport Express and Extreme. Turned on ONLY the Extreme, then all of the computers, and it wouldnt even pick up the network from the Extreme where previously (pre-Express) it was fine. As soon as I plugged the Express back in, bam, the computers can connect to the network again... but still through the Express!

Alright, I have solved the problem. So stupid, but I'll let people here know in the event they have the same issue.
On the Airport Express under the WDS tab, there is a tick box that's for "Allow wireless clients" which had to be unticked.... I'm guessing I was too tired last night to make logic of that, like I was thinking that it needed to be ticked in order for the Express to communicate with the Extreme. Apparently not.

I have an old Airport Express that won't connect/set up with Yosemite. Any help appreciated

Hi, as the title suggests I have an old Airport Express that I have always used wirelessly to connect to my hifi but now that I have upgraded to Yosemite it won't connect via Airport Utility 6.3.4 and Yosemite won't let me use Airport Utility 5.6 Seems I'm stuck between a rock and hard place! Ethernet is no use as the hifi is in another room. Yosemite is running on an iMac and is connected wirelessly to Virgin Broadband. Thanks, Alex.

If the AirPort Express is very old, such as the original 802.11b/g - only models A1084 or A1088 you will need a commensurately older version of both AirPort Utility and OS X to configure it. Those models were discontinued about seven years ago and support for them is gone. Ethernet won't make a difference anyway.
You may find instructions or links to web sites with instructions to modify OS X in an effort to circumvent that restriction. I cannot emphasize enough just how bad an idea that would be.

I am on my 2nd airport express. It won't connect to the internet anymore. How long do they typically last?

Similar Messages

Maybe you are looking for