I am on OS X and i am having problems sending pictures from the new pictures app via email. when i hit the sharing button i have the option to send via iMessage or Facebook but the email option is ghosted and can't be checked off. any suggestions?

I've resolved my problem now. It wasn't iphoto: preferences:@ that I needed but iphoto:preferences:general where there is the option to choose email for sending photos. Can't believe I missed that before.

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HT1926 I updated the Itunes on my computer and it begin having problems. I tryed a new installation and there is a message saying an application has made an attempt to load C runtime library incorrectly. What shoul I do?

I updated the Itunes on my computer and it begin having problems. I tryed a new installation and there is a message saying an application has made an attempt to load C runtime library incorrectly. What shoul I do?

Hello rvalle3,
The following article can help get iTunes updated and running again.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

HT1338 I want to sync my calendars from my IPhone (3G) but the Iphone dosn't show up on the left hand side of ITunes (only comes on in IPhotos). I have upgraded my MAC OS to 10.6.3 but now it says ITunes latest version can only work on later version of O

I want to sync my claendars from my IPhone 3 G to my IMac which I have just upgraded to version 10.6.3
the IPhone doesn't show up on the left hand side of ITunes when I open it.
It opens in IPhoto though.
Do I have to upgrade my operating system even further on my computer or is it the phone.
Driving me crazy. Just don't want to lose my calendars that I have on my phone.
Help?
thank you,
Kathryn from San Anselmo

You need to update to 10.6.8 using Software Update.

I try to update the facebook but the email show in the App store is the old one an I can't remember the password

try to update the facebook but the email show in the App store in this icon in specfic is the old one an I can't remember the password, how this is happen if I have my new email set up in everything?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I have a few hundred duplicates in my iPhoto library, but the file sizes are different. So one is 1.3mb and one is 567kb. I want to delete the smaller ones, but short of comparing each duplicate, is there a way to do this?

I have a few hundred duplicates in my iPhoto library, but the file sizes are different. So one is 1.3mb and one is 567kb. I want to delete the smaller ones, but short of comparing each duplicate, is there a way to do this? I've been looking at Duplicate Annhilator but I don't think it can do it.
Thanks!

I just ran a test with iPhoto Library Manager, Duplicate Annihilator, iPhoto Duplicate Cleaner, Duplifinder and Photodedupo. I imported a folder of 5 photos into a test library 3 times, allowing iPhoto to import duplicates. I then ran the 5 photos thru resizer to reduce their jpeg compression but all other aspects of the file the same.
None of the duplicate removal apps found set that was reduced in the file resizer. That's probably due to the fact that the file creation date was being used as a criteria and the resized photo would have a different file creation date even though the Image Capture date was the same.
They all found the 3 regular duplicates and some of them would mark two and leave the 3rd unmarked. iPhoto Duplicate Cleaner can sort the found duplicates by file size but if the file was edited to get the reduced file size it might not be found as it would have a different file creation/modification date.
iPhoto Library Manage was able to find all duplicates and mark them as such if the file names were the same the the filename option was selected. Otherwise it also missed the modified, resized version. It allowed one to select the one photo to save before going to work on the library.
So if a photo has been reduced in image quality or pixel size it will not be considered a duplicate.
OT

I downloaded OS X Lion on my iMac and I'm having problems with my computer waking up after hibernating. I can get to the login screen but my mouse will be frozen. The only fix's is a hard reboot. Any help would be great!

I downloaded OS X Lion on my iMac and I'm having problems with my computer waking up after hibernating. I can get to the login screen but my mouse will be frozen. The only fix's is a hard reboot. Any help would be great!

Try resetting the SMC and the PRAM.
1. SMC
Read this and follow the instructions for your kind of mac:
http://support.apple.com/kb/HT3964
2. PRAM
Follow the procedure below:
1. Power down the machine.
2. Locate the following keys on your keyboard in preparation for Step 4:
command–option–P–R
3. Press the ‘power on’ button.
4. Immediately – and before the grey screen appears – hold down ‘command-option-P-R’ all together.
5. Keep them held down until you’ve heard the start-up chime twice. After you release them you should hear it again, and hopefully your Mac will boot up as it should normally.

I have win7, outlook 2007 tried to sync with icloud but i get an error message and the calendar is blank. Thanks apple? Any suggestions from the community?

I have win7, outlook 2007 tried to sync with icloud but I get an error message and my calendar is blank. I do not see my outlook calendar, on the left pane under all calandar I see my me account checked and all others are unchecked. I looked at icloud and all the data is in and the iphones syncl with ipad but something is not right with my PC Outlook. I cannot get back to the good old mobileme. Thanks APPLE? Any suggestions from the community?

This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly

I requested a repair, but there was an error after clicking the button with my credit card info. I was still charged, but the form email I received the next day had incorrect info about my iPod Touch problem. How can I contact CS w/o paying $19?!

My iPod Touch battery is not working. I requested a repair through the Apple Support. On the final page, when I clicked the button that puts the info through with your credit card number, the resulting page gave an error (I wish I'd have saved it!). Anyhow, I checked my credit card and it was charged, so I assumed the repair request went through. The next day I received a form email saying my problem was with "Sync with iTunes (Not iCloud) - Data Backup/Migration (not iCloud)" instead of the battery repair. It also says for iPod customers, to send your iPod to Apple - but I had requested the "iPod Coffin" to be mailed to me so I could send it back. Obviously there was an error between the request and what was received, so I'd like to ask Customer Service about it. However, I can't find a way to contact them. When I replied to that form email, I recieved an automated reply saying emails there were not read. Anything online asks me to pay $19 and I don't have the correct issues to request an exception. The closest store is over an hour away or I'd simply go there to ask. What can I do?! Any suggestions you have are much appreciated. Thank you!
PS - The form email also says if I wait 10 days the repair request will be canceled. Does this mean my credit card will be refunded for the $85 battery replacement charge if it is canceled automatically?

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(

IPhone 5 16GB iOS8.3 i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still acti

iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
what should i do for me to be able to use it?
please help!
Thank you very much!

It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

Exactly what do you mean by a 'downloader'?
Thanks
Pete

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help

Are you using dial-up, cable, or DSL? Do you have a slow or fast connection? The former is likely to make it difficult to get a reliable download of a 4 GB file.

I am on OS X and i am having problems sending pictures from the new pictures app via email. when i hit the sharing button i have the option to send via iMessage or Facebook but the email option is ghosted and can't be checked off. any suggestions?

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