I AM PAYING FOR MEMBERSHIP, BUT THE APPLICATION ONLY INSTALLED AS A TRIAL. HOW DO I CHANGE IT TO BE LICENCED AND PERMANENT?
I payed for membership back in september for photoshop.
downloaded the application etc... all working fine and then the 'trial' period ran out.
I updated from the cloud icon on me desktop, and it has given me another month trial.
I don't understand as I am paying the monthly membership.
Any ideas hoe to rectify this setup?
The order number that you have provided is for Creative Cloud single-app membership for Photoshop purchased on 27th September 2014, is it showing as trial ? Please confirm.
The Email ID that you have provided shows that it has not yet been activated on any machine till now.
Please refer to: Activation & Deactivation Help
Convert Creative Suite 6 applications to Creative Cloud membership
Regards
Rajshree
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