I am paying $$/month for the creative suite 6 and when i try to access them they still say trial ver
i am paying $$/month for the creative suite 6 and when i try to access them they still say trial ver
Referr to this:
Sign in or activation errors
For anything else contact support directly by phone or web chat.
Mylenium
Similar Messages
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I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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I have the creative cloud that I use for my schooling and I downloaded both Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?
Hello,
I only can answer what concerns WIN. By using a file manager I can see, that all my Adobe programs are stored there:
Program Files (x86)\Adobe\Adobe Bridge CC aso.
Hans-Günter -
I am unable to open certain documents in Pages. A number of documents in Pages have the new logo and when I try to open it, I am prompted to update, yet my computer says Pages update is installed. Not sure how to get around this? Thanks
You are not on OSX 10.7.4, you are on OSX 10.9.
You have 2 versions of Pages on your Mac.
The newer Pages 5 in your Applications folder which can open the older Pages '09 but frequently alters/damages the file.
The older Pages '09 in your Applications/iWork folder which can not open the newer Pages 5 files.
You appear to be alternately opening one or the other.
Apple has removed over 90 features from Pages 5.
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Best is to archive/trash Pages 5, after exporting its files back to Pages '09 versions, then rate/review it in the App Store, and get back to work.
Peter -
My app store does not let me download things , when I sghn in a black box appers , also does a iPad 1 3G need a sim card to download apps ?
You posted in the iPod Shuffle forum; it might be best to post in the iPad forum, as I was a bit confused at first. Anyway,
It doesn't need a SIM to download apps if you have Wi-Fi. Can you describe this box a little more, or better yet, screenshot it?
Taking a Screenshot:
Quickly press then release the home and power buttons at the same time.
Get the photo on your computer and upload it here.
If you don't want to do this, can you describe it a little more? When you say "black box," I'm guessing it's an outlined box that appears around any item that you tap on. Is this correct? If so, it sounds like VoiceOver was enabled. See:
Turning VoiceOver On or Off
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple) -
I pay 9.99 usd per month for the Creative Cloud Photography Plan. I mostly use LR... can i download / use the more powerful Photo Shop for this contract price also?
Asking for help here.Yes, the Creative Cloud photography plan includes photoshop & Lightroom.
Regards
Rajshree -
My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?
1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O. -
I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
hi, i downloaded the creative suite and installed the trial versions of the programs (Photoshop etc.). when i try to insert the alphanumeric code to set it regularly operative it doesn't let me digit letters so that the code lies incomplete and the obtainment of the licence fails. how can i solve this disfunction?
The alpha numeric code is the redemption code which needs to redeemed by following the steps in http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
This shall help you to use the CC .
Regards
Rajshree -
I am an educator. I signed up for the Creative Cloud account, believing I would have access to all the programs. Is this incorrect? When I try to download and install the programs, it tries to charge me 19.99 for each or set me up on a trial.
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Sign in or activation errors
Mylenium -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I am currently a full time college student and last term I had access to the creative cloud products, when I attempt to access InDesign I am asked to purchase products. Please help.
Do you have a subscription that you purchased and still pay into? If so, contact Adobe support thru chat and see if they can assist you with your subscription.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Did the school provide your access for free? If so, check with the school to see if they still provide free access to the software for students.
If neither of the above situations match yours, please provide more detail regarding what gave you access to the software. -
I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?
It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal -
Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?
No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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