I am performing a clean install of OS X vs. 10.8.5 on a new internal hard drive. At the end of the installation process the progress bar stalls with a minute to go - error message "Can't download the additional components needed to install OS X" appears

At the end of the installation process (Clean install, new 500GB internal hard drive, formatted and partitioned, MacBook 13" Aluminum, late 2008) the progress bar stalls and eventually a drop down error message appears "Can't download the additional components needed to install OS X". I am using a USB 8 GB bootable flash drive. Any ideas?

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I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do

Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do click on the More Info... button, but the webpage is blank. Please help.
Thanks,
Leo

Leo,
Depending on your OS, you should be able to use;
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Error message "Can't open the illustration." - HELP

I work for a small company in the product development area and we use AI every day, all day. We work on PCs (windows 7) in AI CS6 design standard.
About a week and a half ago, I got the error message "Can't open the illustration." I then proceeded to recreate my file that was lost, once saved and closed, the same error message popped up after trying to reopen. The file was recreated by another person, and the same error message occurred. This has now happened to 5 of my files and a handful of files created by coworkers.
The error seems to be completely random, as we have been able to create other files without a glitch. The other odd thing, is that the one person who uses a mac in our creative department was able to open our 'lost' files as single pages on her AI CS4.
Please help!
Thank you.

We have tried both saving the files on our company server and on our individual desktops - neither of which will open the files.
Fonts are ok - they are all created and saved in CS6.
Printers, I believe are all correctly set up.
We tried a complete reinstall on one PC - still running into the same random files ending up 'lost' with the same error message.
Originally, the cs6 design standards (6 licenses total) were loaded to the server/shared drive and then downloaded onto each PC from there - we believe this may have something to do with the corruption, but this problem has just begun within the last month and the programs were all downloaded over 6 months ago.

I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview

I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview shows the contents, I can't open the document (Powerpoint) and I can't move the document. I tried "Copy" and paste but it doesn't work. I tried "Share" with Airdrop and iChat, but the file is inaccessible. When i try to rename the file, it says the filename is too long.
When I try to open it, it says the alias is not good, and asks if I want to fix the alias. I'm afraid to do that and lose all access to this document.
Right now, it feels like a ghost document - it is on the computer intact, but it is in an undisclosed location and inaccessible.
Please help!!

I was able to resolve this by repairing permissions, even though no permissions error was listed specifically for that file.
I could also have recovered it through Time Machine, but I'm interested in knowing how not to have this happen again!
I was afraid of rebooting and possibly losing track even of the ghost.
I did not try EasyFind - I'll keep that in mind next time.
Thanks for all the comments.

PDF SCANS ERROR MESSAGE: CAN'T "OPEN THE DEFAULT APP FOR THIS FILE TYPE" EG. PDF

OFFICEJET PRO 8600 PLUS , WIN 7, SCAN TO COMPUTER AS A PDF FILE. ERROR MESSAGE: "
CAN'T "OPEN THE DEFAULT APP FOR THIS FILE TYPE" EG. PDF

Hi @reddog2,
I would contact HP Cloud Services for assistance. Call 1-855-785-2777.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

Can't download the additional components needed to install mac os x, what shall i do?

can't download the additional components needed to install mac os x, check your internet connection and try again- that's the error always showing when im reinstalling the os on my macbook air. what shall i do? please i need help.

Not sure 10.7.3 is still available over the internet download system. I think Apple waws more on the ball this time and switched the Recovery HD system download over to 10.7.4 fairly Quickly.
That may or may not be part of your problem.
It may also be your internet connection is flakey and is dropping the connection with the download server.
If you are doing this over a WiFi connection try connecting the Mac to your router with an Ethernet cable.

Can't download the additional components needed to install mac os x lion

I recently upgraded the RAM in my MacBook Pro (13-inch, Early 2011) to 16gigs. The process went smooth at first. Then the Computer would not boot and stayed on the white Apple screen with the circle spinning. A progress bar would appear and disapear but it would never get past that screen. I tried to fix that but ended up backing up my hard drive and now I am attempting to restore the unit using "command + R" at startup. I have eraseed and reformated the drive using with Disk Utilities OSX extend journaled. Then I attempt to reinstall and the unit is connected to my wifi which is fast and stable and I get, "can't download the additional components needed to install mac os x lion." I have tried this many times

I still have the 16gigs of ram in the macbook pro which I am told this unit supports both by OWC (which is where i bought it) both identical 2x8gig sticks ddr3 1333

HT4718 I want to install a new internal hard drive for my Macbook (13in, Late 2009) and restore to factory settings. However, I want to keep my Mac OS X Snow Leopard.

I want to install a new internal hard drive for my Macbook (13in, Late 2009) and restore to factory settings. However, I want to keep my Mac OS X Snow Leopard., which I downloaded from the app store. How can I restore computer with the updated OS?

What I did on our two computers was partition the hard drive so that both Snow Leopard and Mountain Lion can be used on the computers. This allowed me to be able to retain/use older applications and games on the Snow Leopard partition. This will allow you to do a clean install of Mountain Lion on the newly created partition. The Mountain Lion installer has a button that allows you to select another drive so you don't install it over Snow Leopard. I cleverly name one partition Snow Leopard and the other one Mountain Lion so I wouldn't confuse the two (I never claimed to be smart).
To partition, you need to have sufficient free hard drive space (I suggest 50 GB minimum). Boot off the Snow Leopard DVD or the disks that came with the computer and use Disk Utility to partition your hard drive into two partitions. If you plan to make Mountain Lion your primary OS, then you can reduce the size of the Snow Leopard partition so most of the free hard drive space is available for Mountain Lion. While booted off the disk, you can install Snow Leopard on the partition you want it on.
Restart and download Mountain Lion, remembering to select the correct partition before installing. I would make a copy of the installer and move it out of the Applications folder because the installer self destructs.
After getting all that sorted out, I found that while booted in Mountain Lion I could access the Snow Leopard partition. That allowed me to drag files and applications from Snow Leopard to Mountain Lion. Applications that won't work with Mountain Lion will be grayed out with a slash through them.

The additional components needed to install mac os x cant be found

help, i did a clean reinstall using a USB, now its saying "the additional components needed to install mac os x cant be found" what do i do? i wiped my whole computer!...

Not on my late 2011 15" MBP. When I use just Cammond+r it takes me to the built in recovery HD.
Even with no HDD in the system Command+r gives me nothing, no options at all and certainly not the Internet Recovery system.
Command+Option+r gives me the Internet Recovery system with or without a HDD in the system and with or without a Recovery HD partition on the internal drive.
So it would seem it is different for different models and whether or not there is or isn't a recovery partition on the internal drive.
So for anyone reading this thread try both Command+r and Command+Option+r to boot the computer from the Apple Online Lion Internet Recovery system.
Thanks.

Installing Leopard and new internal hard drive at same time, best plan?

Ok so basically the title explains what I need to do. I am currently travelling in Europe, and returning home to New York on Tuesday night. I have a new hitachi 250gb HD and will have Leopard waiting for me at home when I arrive, and will get right to doing this installation. I am writing on the discussion boards here because I am hoping the users here can give me their opinions on what is the best plan of action to do this whole install?
So what I was thinking was, I should remove the hard drive that's already inside, put it into an external enclosure. Then, put my new blank 250gb hard drive into the macbook pro, close up the computer, then put the Leopard OSX install disk, and do a completely fresh install of Leopard. Then, after installing (or during installing?) I should run the migration assistant program to get all my files and settings etc. transferred over to the new internal hard drive with Leopard on it, from the old hard drive that will be plugged in from an enclosure as an external drive.
Will this plan have any problems that I am not aware of? Is there a better process for doing this task? Any advice will be greatly appreciated! I am anxious to get my new hard drive into the computer because my 160gb is filling up, and dying so badly to use the new Leopard!!

You could also put the new disk in the external enclosure, partition it using disk utility. Then make a clone of your current hard disk to the new external one using the restore feature in disk utility. Boot from the external disk and Install Leopard as an upgrade keeping all your files and setting. check everything is all running how I should and swap drives over. That's another option for you.

Can I reformat and partition a new internal hard drive with the Snow Leopard disk?

I'm planning on installing a new internal hard drive in my 15'' Macbook Pro. Can I format and partition the new drive with the Snow Leopard disk or is it just an upgrade from Leopard? Thanks much.

You should be able to do that.
If you want to change the sizes of existing partitions this may help:
Enlarging a partition

New internal hard drives, seems slow with Logic 8, how can i test

Hi,
I just bought a new internal hard drive, but it seems subtley too slow!,
On a Logic 8 song i'm working on the tracks timing seems slightly off, it's kind of driving me crazy because at times it is subtle, and other times obvious.
and 2 other things, one is an iTunes playback stalled twice, and that's never happened before,
also, when working on a Word doc, the screen was not re-drawing properly. i had to repeatedly reisze the doc window to get it re-draw itself. this has never happened before either.
is there a way to test this new hard drive?,
thanks

There are though all the ones I've used, TechTool Pro, Disk Utility, Intech Speedtools, none were 'perfect' or as good as the vendor's own utility which runs on Windows.
But you might do something for us - include the drive make/model version, and, do a look up with Google and see if you get any helpful hits.
How you have your system setup, number of drives and organization of files, can also have an impact.
Off hand, WD Caviar 640GB is cheap and fast, or there are some 1TB drives that look good, too.
Drives do break in over a period of days or first week, and it can help to break in and torture, zero the entire drive, run media scan, use a benchmark utility to graph I/O over the full drive.
Check out Barefeats, they do a bit of drive testing benchnmarks and see what they use and results. Or Tom's Hardware.

New Internal Hard Drive and Clean Install: Errors, Frustration and Hopelessness

First Off:
Macbook 13" (late 2009) ... It was running Mountain Lion 10.8.5 with 2 gigs of memory and 160gig stock hard drive.
I started this process almost a week ago and despite numerous attempts every night I have had no luck. I appologize if the details here are fuzzy, my head is spinning after reading dozens of threads and attempting multiple solutions to each error I've received and i cant remember everything I've tried so far...
I got my new memory in the mail first, upgraded to 4 gigs and everything works fine with that..
Next came my new Seagate Momentus 750 gb 7200 rpm SATA 3gb/s 16Mb Internal Hard Drive.
Using this guide: http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/ (and cross checking other guides) I ended up creating a bootable external drive using my 160gb External Firewire drive for my clean install to my new hard drive. So far so good.
I then shut down the computer, removed the old internal hard drive, installed the new, restarted the computer holding option key and booted up using the External Hard Drive, and the install software started fine. Note: I have attempted to re-erase the drive so many times without luck that I cant remember if I actually successfully erased the drive originally to begin with the installation, but either way I started the OSX reinstall and it got almost all the way finished before it gave me the error message:
"Install failed. Mac OS X Lion couldn’t be installed, because the disk (volume name) is damaged and can’t be repaired. Click restart to restart your computer and try installing again."
restarting of course did nothing, it repeatedly gave me error messages and made me quit installation...
Disk Utility isnt getting me anywhere, im either getting errors like:
"POSIX reports: the operation couldnt be completed. device no configured"
it wont allow me to erase the drive or partition the drive
"Disk Erase failed with the error: File System Formatter Failed"
and everytime the drive fails to erase or partition, it disappears from the list of drives on the left of the disk utility screen and i have to restart the computer for it to reappear for a second try. Typically the volume under the drive is greyed out and says that it is unmounted.
Ive zapped the PRAM.... and Ive done other things that I cant quite remember right now because my brain is boiling from reading too many **** threads on multiple devices....
halp.
halp me plase.

So funny story...
While writing this discussion I had to come to the computer and try to erase the drive so I could see the error code for reference. The erase didnt work as usual but I wrote the error code down here.
I also could not remember the error code for partitioning the drive so I attempted that as well so I could write down the code, and this time it magically partitioned successfully! The only thing I did differently was that I didn't rename the partition because i figured it wouldn't matter anyway. Since the partition was successful, I attempted the Reinstall of ML and it magically worked!!
I dont know what the **** happened but ive been attempting this install every night for like 3 hours since Monday and this is the first time it went through... for no apparent reason?
Ghosts? Magic? Full Moon?
we may never know...
Thanks anyways guys!

Error message: Can't open the illustration. The illustration contains an illegal or misplaced operator.

Hi,
I was working on an Illustrator file and saving as I went. It all seemed to be working properly. When I was finished I saved it one last time and then also saved a PDF of the file. I closed the program momentarily while I typed an email that I wanted to attach the PDF to and then tried to open the Illustrator and the PDF one last time to check everything was done correctly. The Illustrator file came up with this message: Can't open the illustration. The illustration contains an illegal or misplaced operator. The PDF also didn't work. Any ideas what's going on here? I would greatly appreciate any help! Thanks!

Simply get used to the thought that the file may be unrecoverable. you can try placing it into a new document or rasterize it in PS, but that pretty much may be the extent of what you can do. And in the future:
Work File Safety | Mylenium's Error Code Database
Mylenium

I am performing a clean install of OS X vs. 10.8.5 on a new internal hard drive. At the end of the installation process the progress bar stalls with a minute to go - error message "Can't download the additional components needed to install OS X" appears

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