I am profoundly deaf and cannot use a phone for voice calls. I need to contact

I am profoundly deaf and only use my phone for internet, and text based. I need to raise a query on my account - that the local store cannot help with. How can I contact you without calling the help desk

See the "Hearing or speech impaired" section of http://ee.co.uk/help/get-in-touch .

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HT1414 hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came undia on july and after using the phone for imonth in india whaen i;m restoring th iphone 5 it doesn't restore

hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came idia on july and after using the phone for 1moh in india ,when i'm trying to restore it doesn't shows apple iphone menu..it displays the screen image of connect usb cable to restore itunes .and i tried times and it shows the error (-1)..when i have contacted apple the said bring the phone to us we will replace it with new one....now i can't go to u.s so please kindly help me..as soon as possible...please

EDIT 2: It cannot be restored via iTunes 'cause I get a screen message saying that there's no SIM card in the iPhone I'm attempting to activate. The friend who sold me the phone showed me a method for restoring it on the phone itself, without having to send the command through iTunes (connect the phone to computer, turn it off, hold both Home and Power buttons until the Apple logo disappears, release the Power button without releasing Home button, iTunes shows a message about an iPhone in restoring mode, restore, etc.). Thing is, I tried this two or three times on the iPhone 5 but the device still doesn't recognize the stupid SIM…
Please, help

IPhone 5s with hearing aids via Bluetooth. Need to use the phone for voice, what's the best distance that the mic will pick up your voice

I wear hearing aids that are made for Apple, the audio will go into the hearing aids via Bluetooth. I'll need to use my phone for voice only.. I drive for work and have a wok oh one too and both are synced to a bluetooh headset (LG). I'm trying to figure out how to talk on both phones ( use speakerphone on work phone?) without using a bluretooh headset. I don't know the range of the microphone on the IPHON, thinking about hanging it around my neck or put the phone into a stand/holder on the dash and use the speakerphone feature. Looking for ideas to make this simple

You can't do anything with that problem.
Take your iPhone to the closest Apple Store and they will give you new one for 200€/$ or if you bought your iPhone in less than 12 months you will get it for free.

Stuck on restoring software and cannot use my phone

while updating to os5 now im stuck on restoring software mode ...phone is stuck in recovery mode since last night and i cannot use my phone...apple is saying to call back since last night

Just took the battery out and reinserted it, the internet now works without wi-fi, I guess sometimes it is the simplest of things that work

HELP Just restored iphone 4 from itunes and now it will only let me use the phone for emergency calls.

Just did the restore feature on my iphone 4 from the itunes account. Now the iphone will only let me use it to make emergency calls. When I connect the iphone to my computer it is not even recognizing the phone.
Help - how do I get all my info back on so I can use the iphone??

Sounds like a computer issue.
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Using 3G phone for voice only

After purchasing my beloved iPhone 4, I would like to pass my old 3G phone to my wife, who uses voice only, no data. AT&T says the iPhone 3G will not work properly without a data plan and cannot be used for voice only service. Is AT&T correct? Is there another solution?

AT&T correct? Is there another solution?
Yes. AT&T requires a data plan for ALL iphones on their network. There is no other solution, if you want to use the phone on AT&T's network. If you try and use the phone without a data plan attached, they will catch you & bill accordingly for a data plan. They can tell what type of phone is being used from the IMEI number. The phone will work just fine without a data plan & data turned off, however.

I want to use a netbook as a cell phone for voice calling/receiving

I realize that AT&T has a smart phone that will also allow mp3 playing and ibook reading, but its draw back for me is that it is restricted to how large a SD card you install, max 64mb.
I would like to be able to use my AT&T cell number on a netbook which has 250GB of storage as I like to listen to audio books and take up a lot of storage space.
Maybe something that plugs into a USB port that will receive and send on cell phone frequencies.
A SD adaptor that would allow me to move my SIM card over to the netbook.
A program that would run in the back ground that would listen for incoming calls and would come foreground when I wanted to make a call.
The mp3 player and ibook reader are no problem as they can just be downloaded.
Anyone know of anything like this or simular to?
Tks
Rick

No phone plans for iPads, they do data only.
You can use VoIP apps such as Skype or google voice.

HT4623 Tried to update my iPhone 4 this morning and it's frozen. When I turn it off and on again I just get the apple sign fading in and out and cannot use the phone

Can anyone help. I tried to update my iPhone 4 this morning and it just got half way through the update and froze. I managed to turn it off eventually, but now all it will do is show the apple sign fading in and out and is un usable. It's not even being recognised as plugged into the laptop!!!!!!!

Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

I lost my passcode and cannot use my phone?

I have locked out of my phone because I have misplaced my passcode

See Here > http://support.apple.com/kb/HT1212

Using home phone for business calls

Can anyone help me? I use my home phone to make some business calls on. Is there a way I can see these seperated on my bill? I'm thinking is there a prefix that I can use before i dial the number that highlights it as a work call?

This would work
Firstly, you'd probably need to upgrade your current landline phone plan to Unlimited Anytime Plan Plus
More info here - http://www.productsandservices.bt.com/products/landline/packages?packid=uapplus
Note: The total cost for UAPP is £8 per month (excluding call charges etc).
Then download BTSmart Talk to your mobile phone - http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=35287
You can then print ALL the calls made via the app (it will be billed to your landline account but will actually show as your mobile number via your online BT account).
-+-No longer a forum member-+-

TS1741 I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

Welcome to the Apple Community.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered

I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered to reduce contrast. The background is now grey as well rather than white. The accessibility options permit only three choices. First, increase type size. With the the low greyscale, thin typeface, increasing type size makes it HARDER to read. There is no option for contrast enhancement. Third, the background switch options suffers from the same deficit as the white background. The third choice is to enhance brightness but without the option to change contrast, this is useless. Am I missing something? Can this be fixed? How? When? Are you planning a similar negative "update"/change to other devices?

I am having the same problem. I have gone through every setting, set the bold font, contrast, larger font....everything I could find in any post to try and help - and between the new color scheme that makes it virtually impossible to use the pictures of my grandchildren as background (the picture colors now become the theme colors - which now match the colors of many of the "flat" icons...) I am finding the phone very difficult to use--espeically things like the calendar which has now become very hard to "see" and use. If I can't revert this thing to iOS6, I may have to get a different phone.

HT4061 My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

Apple does not get involved with lost or stolen items. A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do). Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
It is VERY good that you had a passcode lock on the device. That means your personal information will be safe. And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes. Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
Did you file a police report it was stolen? Also your carrier should be told (and ask them about IMEI blocking). Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock.

HT4623 HELP I am setting up the OS7 and it will not let me past the accept terms of iCloud...I cannot get past it, close it or finish setup PLUS I cannot use my phone!

I downloaded OS7 and was setting up icloud but it will not let me past the accept, even when I accept all 3 sections. I tried decling but it still will not let me pass.
I cannot use the phone or make any calls...it is just stuck.

I found just by powering off the phone and restarting it, it let me carry on.

I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?

First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.

I am profoundly deaf and cannot use a phone for voice calls. I need to contact

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