I am received spam email in my inbox not Junk-mail

Question

Hello ,
 i have exchange 2010 and outlook 2010
i am facing problem ,all users received spam email in inbox not Junk mail
what to do to avoid this ?
I want when the user receives a spam I want to go to junk-email not inbox.
thanks

Answer 1

Hi,
Thanks for your detailed configuration steps.
As the Anti-Spam workflow article, I suggest double check whether the “spamhuas” in the IP Allow List.
1. Connection Filtering
IP Allow List -> IP Block List -> Safe Provider List -> IP Block Provider’s RBL
  1) If sender IP in IP Alllow List, the message flow to Sender filtering directly. If not, it flows to IP Block List.
  2) If sender IP in IP Block List, the message is rejected and applied no other filters. If not, it flows to Safe Provider List.
  3) If spamhaus in Safe Provider List, the message flow to Sender filtering directly. If not, it flows to IP Block Provider List.
  4) If in IP Block Provider’s RBL, the message is rejected and applied no other filters. If not, it flows to Sender filtering.
2. Sender Filtering
Please add spam senders into Blocked Sender and select “Reject message” action.
3. Content Filtering
Please configure the Custom Words, “Allow messages containing these words or phrases:” and “Block messages containing these words or phrases (messages containing words or phrases listed above will not be blocked):”.
Thanks
Mavis Huang
TechNet Community Support