I am receiving an error code EX11 during CC installation from Creative Cloud

I am receiving an error code EX11 during CC installation from Creative Cloud.

Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
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  • Acrobat Adobe Pro XI will not run due to error code 213:11 after downloading from creative cloud with no issues.

    I have uninstalled and reinstalled 4 times, have added plugins to firefox and to no avail.  I have contacted support twice, was disconnected once and the second time was told to uninstall and reinstall and my account was closed as fixed.  I have reinstalled with the firewall off. same error code.
    what is the problem??? I am pulling my hair out!  I purchased in mid-Aug to use for school and have not been able to create one useable document yet.
    I need the Acrobat pro, that is all I care about!!
    some one please help!!!
    Sharon

    Hi 5unflower,
    Please run the patch mentioned in the KB: http://helpx.adobe.com/acrobat/kb/error-213-19-licensing-acrobat.html
    Regards,
    Rave

  • What does error code 50 mean when installing the creative cloud app?

    what does error code 50 mean when installing the creative cloud app?

    Hello,
    This thread may help
    Error code 50
    Let us know!
    Regards,
    Jo-Marie

  • When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx

    When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx

    Hello,
    could you already study these links:
    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html and
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    They should solve your problems,
    Hans-Günter

  • Received an error code -50 during manual backup?

    Please advise.
    I received this error while performing a manual backup to support my Time Machine back ups ... I was copying files to a Seagate GoFlex for Mac drive. This is a 1TB drive interfaced with FireWire 800 connection. On ocassion for no apparent reason, it loses its connection to the FW port (which I intend to take up with Seagate this week); however, as was not the case during this copy process, I am befuddled with this error message.
    I researched the (XCode) document in the Library/.../.../.../MacErrors.h, which stated this is some sort of "parameter error". As I did not enter any parameters and simply dragged the contents of the Mac HD Applications folder to a manual folder created on the portable drive, I am curious if I need to be concerned my files did not copy accurately.
    I receive the following "Copy" pop-up with an OK button as my only option:
    The operation can’t be completed because an unexpected error occurred (error code -50).
    Any suggestions, reassurance and/or feedback would be most appreciated. Thank you in advance for your input.
    Sincerely,
    Wynne Hunkler
    System specs:
    MacBook Pro 2.3 GHz Intel Core i7
    OS Version 10.6.8 (pending upgrade to Lion)
    RAM is 8GB 1333 MHz DDR3
    L2 Cache is 256 KB
    L3 Cache is 8 GB

    This article says it could be that the file name contains characters which are not allowed, but also says that's for MS-DOS formatted drives. Are you using Windows, or was the drive not formatted Mac Extended Journaled GUID?
    http://reviews.cnet.com/8301-13727_7-10342945-263.html

  • Error Code A12E6 during the installation of Acrobat XI Pro.  Help?

    Hi, I successfully downloaded trial version of Acrobat XI Pro, but ran into problem when I clicked Adobe Application Manager.  The dialogue says:" Sorry, there seems to be a problem with the installation process (Error Code: A12E6).  Can someone please help?

    I suggest that you ask in the appropriate Acrobat forum (this is the forum for Acrobat.com online services).  And tell them your operating system.

  • Satellite L850 - Error Code 0xC0000005 during Win8 installation

    Hello, i have a Satellite L850-1v3 Laptop and accidentally i destroyed my Hard drive
    Now, i'm trying to install Windows 8 in a new hard drive but it always get stuck on 89% and this error code come up "0xC0000005"
    I have tried with different Installation discs, through CDROM, usb etc
    What should i do?
    Another question that comes up, is "where can i find my Windows 8 serial key?"
    Thanks :)

    ? have a new Hard Drive
    No, i haven't the original DVDs..
    I downloaded Win8 and i have tried to install them in other machines with success..
    Windows 7 can be installed in the hard drive..So there is a problem with the Windows 8 installation in that Laptop..
    I have tried different distributions of Win8 with no success..The same error comes up

  • What to do next after receiving error code A12E1 while trying to update Creative Cloud?

    I am running OS 10.7.5 on a 2011 Macbook Pro.

    Hi ashjumbojet,
    Please refer to forum threads :
    http://forums.adobe.com/message/5654118
    http://forums.adobe.com/thread/1289484
    http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html,
    Incase you still face the issue, you can http://adobe.ly/yxj0t6.
    Regards,
    Rajshree

  • I'm getting an error code (A12E1) when trying to install Creative Cloud for photographers. Agraphers

    I'm getting error code A12E1 when trying to install the Creative Cloud app for photographers. Can anyone help me get installed?

    Hi Redrock,
    Could you try the solutions described here:
    http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
    Thanks,
    -Dave B

  • Error code: 50 when trying to install creative cloud

    I'm getting an error code:50 when installing newest version of creative cloud. Any input on what to do or what this error is?

    Leapdaybride error 1 indicates a generic error state.  Have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Creative Cloud Desktop application?

  • Satellite A80 - Error code 49 during recovery installation

    Hi,
    I have a Toshiba Satellite A80. The computer crashed. I inserted the Windows recovery disk and error #49 with writing problem showed up.
    I wonder what wrong with my laptop. Is it a hard drive problem?
    Can anyone help me?
    Thanks.

    Hi ClementLo,
    > error #49 with writing problem showed up.
    I dont know when you exactly get this message but theoretically it could be a problem of the HDD. Maybe it has defective sectors and should be replaced
    Can you also test the same using a Microsoft disk? Maybe the disk is scratched

  • Error code 1303 during desktop installation on Vista Home Pro

    I used the disk and I tried the one online they all do the same thing. I am signed on as an administrator.
    NOT SOLVED!!

    I have a Storm 2, 9550.

  • I get an error code: A12E5 when i try downloading creative cloud what do i do?

    please help

    Open Activity Manager(Mac) or Task Manager(Windows)
    Look for "AAM Updates Notifier" in the list of processes (sorting by process name helps)
    Highlight it and then click on "Quit Process", say yes to the warning
    Quit Actiivty Manger
    Retry the install

  • Errors after trying to install apps from creative cloud?

    everything was going fine when i was downloading the apps and then bam i cant install because of errors anyone know why

    justsino wrote:
    I have run the Cleaner tool several times.
    I will probably call them again, I just hate the idea of being on the phone for 2 1/2 hours with them again doing the same things they or I have already done.
    Einstein says doing the same thing and expecting different results is insanity. So, to keep sane, when you connect with tech support:
    You're right - it's pointless and painful to repeat failed approaches. The value of such failures is to reduce the number of bad approaches, and increase the probability of getting to the ones that work. Also the value of the failures, if they're documented in the case notes, of course, is to inform the tech-support team members of what's been done. That's a no-brainer.
    * ask the technician to review the notes on your case..."that's OK, I'll wait until you've seen what's been done already." If you get resistance immediately, INSIST/DEMAND the tech to ESCALATE the call to the tech's supervisor or manager. If the manager tries to evade dealing with you, DEMAND to speak to that manager's manager. Get everybody's full name.
    * If the tech is cooperative and reads your case notes, then say, "I don't want to waste your time or mine. If you are not completely familiar with how to fix this problem, please ESCALATE this call to the highest-skilled technician who is skilled and familiar with fixing this problem. I'm not disrespecting you, I'm trying to make best use of your time and mine. I'm sure you have great expertise in other areas, but I need great professional expertise in this area. I'm sure you'd want the same if you were the customer." If the tech stalls, DEMAND the supervisor or manager.
    * When you're connected to the next higher-level person, repeat he request that they read the case notes first, then ask them to ESCALATE the case to the highest-level experienced person.
    HTH
    Regards,
    Peter
    Peter Gold
    KnowHow ProServices

  • TS1702 i keep receiving an error code during my restore

    I'm trying to restore my iphone to original settings because it is jailbroke and keeps giving me a hard time. It begins to download and midway I receive an error code and then I get disconnected from my sync. How can I update and restore my phone?

    Jailbreaking your phone not only voids any remaining warranty, but forfeits your right to assistance from Apple, including from this forum.
    Discussion of jailbroken phones is strictly prohibited by the Terms of Use that YOU agreed to by signing up to post here.
    You'll need to look elsewhere on the internet for assistance.  I'm sure you're aware that jailbreaking often permanently damages the phone making it forever useless.  Start saving up your money.

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