I am receiving an error message Quicktime failed to initialise error - 2096. to resolve i have been told to deselect checkboxes in compatibility tab but I have only general, sharing and customise tabs - what do i do next?

I have been advised to resolve the problem i should go to the properties window and click the compatibility tab and deselect all checkboxes currently selected in the compatibility tab and then click apply.
My problem is that i only seem to have general, sharing and customise tabs in my properties window. Where do I go from here???

My problem is that i only seem to have general, sharing and customise tabs in my properties window. Where do I go from here???
That sounds like you're right-clicking a folder and selecting "properties", Richard.
Try right-clicking on the QuickTimePlayer.exe file (located inside the C:\Program Files\QuickTime\ folder), as per the following screenshot:
... and then selecting "Properties".
Can you see your Compatibility tab now?

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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard p6-2120
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001DBB400B063028
Current user is not an administrator.
The current local date and time is 2013-01-31 15:06:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6530D Graphics
(Standard display types), Standard VGA Graphics Adapter
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: cba6a1567ef4178da2d3f57271416f40
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
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Error Correction is turned on for importing audio CDs.
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iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
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Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001DBB400B063028
Current user is not an administrator.
The current local date and time is 2013-01-31 15:06:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6530D Graphics
(Standard display types), Standard VGA Graphics Adapter
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: cba6a1567ef4178da2d3f57271416f40
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Error Correction is turned on for importing audio CDs.
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iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001DBB400B063028
Current user is not an administrator.
The current local date and time is 2013-01-31 15:06:09.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6530D Graphics
(Standard display types), Standard VGA Graphics Adapter
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: cba6a1567ef4178da2d3f57271416f40
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
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I am receiving an error message Quicktime failed to initialise error - 2096. to resolve i have been told to deselect checkboxes in compatibility tab but I have only general, sharing and customise tabs - what do i do next?

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