I am receiving messages on my emails telling me that a virus was attached

Is anyone else receiving emails telling them that a virus was attached but it was cleaned but you should advise the sender???

Remove the Sophos product by following the instructions on this page.
If you have a different version of the product, the procedure may be different. Back up all data before making any changes.

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Hello Ashik, I received a message few days ago, telling me that my iCloud account would be downloaded to 5GB by Sept. 30. Until here everything is ok. But since that day I can´t receive any email in my iCloud account. Randomely appears a message that says

Hello Ashik, I received a message few days ago, telling me that my iCloud account would be downloaded to 5GB by Sept. 30. Until here everything is ok. But since that day I can´t receive any email in my iCloud account. Randomely appears a message that says that I´m using more of space than it´s allowed to use for backups, etc. When I check my info in the account settings, it says that I have 3.9 GB free, I dont understand what´s going on here, What should I do? h

Hi JavaBrat,
I'm assuming that you only use Yahoo mail on the web and not through a mail client, such as Outlook or Thunderbird?
Also, make sure all of your Yahoo emails are going directly to the Yahoo inbox and not to sub folders or junk folders. Only the inbox will be delivered to your BlackBerry.
If the above doesn't help, feel free to send me your PIN via Private Message so that I can see if there are any issues on our side with your account integration.
Thanks!
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I keep receiving emails telling me that my account is about to be disabled if I don't supply my log in details etc. Phishing or real?

Hi, I wonder if someone can help? I keep receiving emails telling me that my account is about to be disabled if I do not respond within 24 hours because someone has tried to sign in to my apple account. Previously, I have followed instructions and given all my information!!! However, today when I went in to 'verify me' a box came up saying this was probably/possibly a phishing scam. I checked back through my emails, found the previous one, clicked on that and it too came up as a phishing scam this time, however, sadly, that did not happen last time which is why I put in all my info.
What do I do? What will happen to my 'stuff' (apple iPad, iPhone and iPod) if I do not respond in time if it is real?
Help please??
Kate.

Very likely phishing.
Your Apple ID will automatically be disabled if your account password is entered wrongly many times. Apple do not send email as far as I know.

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2

I downloaded a widget from apple and was unable to open it because a window appeared telling me that the developer was unidentified. How do I change the security preferences that allow me to only install apps from the Mac App Store?

I downloaded a widget from apple and was unable to open it because a window appeared telling me that the developer was unidentified. How do I change the security preferences that allow me to only install apps from the Mac App Store?

go to system preferences - security and privacy - under allow applications downloaded from - click on anywhere.

Hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

Whe trying to install the software I get an error message that a virus was detected....can you help me?

When I try to install the software on my computer I get an error message ....that a virus was detected and deleted. Can you help?

Hi jjmaurer,
There must be virus in your system.
First scan your system and delete the corrupted files then again try to download the Acrobat software.
Please let us know if you require further assistance.
Regards,
Florence

HT4254 It keeps telling me that pairing attempt was unsuccessful when trying to pair magic trackpad. Please help

It keeps telling me that pairing attempt was unsuccessful when trying to pair magic trackpad. Please help

I'm not seeing the Silverlight plugin in your More system details list, so Firefox doesn't find it if you have it.
I assume that you also do not see it in Tools > Add-ons > Plugins ?

On starting up firefox i am getting an error message from javascript application telling me that my username is an invalid username/password combination.If i continue to get this error message,try entering my email address as my username.

Hi,on starting firefox which i have used solely as my browser for years i am now getting an error message from java script application that shows my username followed by a message saying; 'username'-Invalid username/password combination.If you keep getting this error,try entering your email address as your username'. I then press the OK button within that error message box and it dissapears and everything seems ok although hover my cursor over the mail(envelope) icon and it says not connected.
I only started having this problem since downloading firefox 4.It also does not tell me where this problem is occuring so i do not know where to log on with this information.I would be most grateful for any help with this matter.Many thanks.

Take a look in the Error Console for details about that.
Tools > Error Console <br />
Right-click the message and use '''Copy''' to get that complete message.

I received an email telling me that my icloud storage is almost full. I need to upgrade to the next level. Can someone help me out with this?

I received telling me that my icloud storage is almost full. I need to upgrade my storage. Can someone help me out with this. I understand that the 20 GB is only .99 per month. Just hoping this would be enough for me. I back up 2 ipads and my iphone on the same computer. Any help you can give me would be appreciated. Thank you.

Okay.
I responded as I did because you wrote, "I have 2 ipads and my iphone that I back up on one computer"
No worries here.
But hopefully you get/got it sorted.
Any issues, post back.

I am trying to get my daughter's iPod to send and receive messages via an email account.

Everytime I try to add her email to the iPod it says "error, email already in use". It was working,but after IOS 6 update everything is a mess.
I restored the iPod, but still getting the same issue. HELP

I'm assuming this is the iPod Touch, since that is the only iPod that accesses the iTunes store. I would recommend you post this here https://discussions.apple.com/community/ipod/ipod_touch

I keep getting emails telling me that I have used 14.5GB of my 15GB but all of my devices say that I have only used 7.2GB. Any ideas how to fix this?

For the past week I have been getting emails as per below:
You are currently using 14.5 GB of your total 15 GB of iCloud storage, which means that your iCloud storage is almost full. When your storage is full, device backups to iCloud will stop and apps will no longer be able to save documents to iCloud.
To ensure that your iCloud services continue without interruption, you can free up space or buy more storage by following the steps below:
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items that you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.
My Mac, my iPhone and iPad are all telling me that I am only using 7.2GB of my 15GB storage limit. Any ideas what could be causing this?
Thanks
Pete

I received this email today and have no idea why.
Dear Daniel Freeman,
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more.
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.
I have not changed anything with any of my iOS devices (iPhone 4s, iPad2) or my Macbook Pro. I have 3.21GB out of 5GB of storage space free so I dont understand why this has happened.
will my iCloud email service still work?

I sold a mac mini and I'm receiving messages to my other devices saying that my phone number and email is associate with all my devices including the one that I sold, how can I unlink the mac mini if I don't have it anymore?

I just want to unlink that computer totally from my account because I don't know if that person that bought is able to see my imessages, facetime, etc... I'll appreciate a lot a little bit of help with this... thanks

Best is to erase the device remotely
iCloud: Erase your device
Otherwise all you can do is change the password for account.
Next time do this
What to do before selling or giving away your Mac

I am receiving messages on my emails telling me that a virus was attached

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