I am recording from my computer screen with an elgato game capture card. Why is the video blurry when I import it to Premiere elements?

Question

I am recording my computer screen with an elgato game capture card.  When I play the unedited footage on my own computer, it is clear and crisp.  When I import the footage into premiere elements, it becomes blurry.  It becomes even blurrier when I save the edited video.  How do I keep the video clear?  How do I fix it?

Answer 1

Betharoo
Thanks for the reply.
Please check out John T. Smith's information.
At this point, if you could tell us the file extension of the file involved, that would give us a start while you are
gathering the rest of the details.
You can easily get some information for us from Properties for your imported video that is blurry in the Editor.
1. Click on Expert to get into the Expert workspace of Premiere Elements 13
2. If you have not already, import your file into the program using Add Media/Files & Folder/Project Assets.
3. Open Project Assets to see a thumbnail for the video that you just imported. Right click that thumbnail,
and select and click on Properties from the menu that opens.
4. Tell us what is listed there is Properties - it should look something like this one which is specific for one of my wmv files.
Your information will be specific to the file that you right clicked in your Project Assets.
From what you have written so far, yours should show
Image Size 1920 x 1080
Frame Rate either 59.94 or 60
Also, please go to Edit Menu/Project Settings/General, and tell us what you see for
Editing Mode
Timebase
Frame Size
Pixel Aspect Ratio
even if the fields look grayed out.
Your project settings may be contributing your Edit area previewing problems.
All of the above will keep us moving forward in the troubleshooting.
Thanks.
ATR