I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

I renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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Hi, whilst on holiday my iPhone automatically updated my photo album and duplicated all the pictures. I deleted the duplicate pictures now when I click on the photo it's just a black screen. Any ideas how I can restore my photos?

Does anybody know how to restore photos on the iPhone 4?
My phone automatically updated my photo album and it made duplicates of each photo.
I deleted one of each as it maxed out my memory. When I went to view the photos I just got a black screen. I have now lost all my
Photos :( if I synch my phone what will happen?

The only way to lose content on the device is restore as "new" from iTunes or "Erase All Content and Settings" from the device.
Start by resetting or restarting the device to see if that rectifies the problem.

When I'm installing the Adobe Application Manager 6.2 the installer fails to initialize!

I've downloaded the new Adobe Application Manager so I can download my CS6. Everytime I try to install it, this pops up:
We've encountered following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
So I did download it, but then this pops up:
"Adobe Support Advisor" can't be opened because it is from an unidentified developer.
Your security preferences allow installation of only apps from the MAc App Store and indentified developers.
Please help!!!
Thanks!!!

Hi Barmbs,
It sounds like there might be some restriction in relation to your user account permissions when installing. You might try creating a new administrative account and installing from there. Be sure to give it rights to administer the computer.
Here are instructions if they help
10.6
http://support.apple.com/kb/PH6651
10.7
http://support.apple.com/kb/PH4600
10.8
http://support.apple.com/kb/PH11468
-Dave

HT204370 I have changed my internal hard drive on my macbook pro. I have put old hard drive into a capsule and have this plugged into my laptop. I can't find the movies on my old hard drive now? Any idea how I can move them to iTunes again? cloud taking H

I have just changed my internal Hard drive on my MacBook pro. I had recently downloaded some movies on iTunes which I want to put into my iTunes library on my new internal hard drive. I have put my old internal hard drive into an external capsule but when I open the icon of the hard drive from the desktop I can't find my movies.
At the moment I have the new movies downloading again from the cloud but it is literally taking hours for even one movie to load.
When I changed the internal hard drive I restored my info from my old external hard drive which hadn't been backed up in a month and hence does not have my latest movies...
I am concerned that I might go over my internet usage limit (flatmate is refusing to change to unlimited package!!!!) by downloading all the movies again from the cloud never mind how long it is taking...
Is there any way to restore all my info and media from the old internal Hard drive in the capsule as well as from the external hard drive?

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

I keep getting "error 404 the requested URL was not found on the server. Thats all we know" message. Any idea how I can fix?

I have tried to reset firefox and I have attempted to disable all my extensions, but keep getting this error message half the time i try to click on a new link. Any help?? Thanks!!

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to l

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.

Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible.

Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks

Hi Yaniv,
Would request you to share a screen shot of the error along with the system information so that we can proceed with the correct troubleshooting steps.
Cheers,
Kartikay Sharma

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

Any time I try to sign in to the adobe application manager it tells me, "unable to contact adobe. Please connect to the internet and try again." How do I fix this?

Any time I try to sign in to the adobe application manager it tells me, "unable to contact adobe. Please connect to the internet and try again." How do I fix this?

Hi Kevin,
You might need to check with your internet settings and disable firewall (if any).
Also, please refer the following KB doc link and check if the given troubleshooting steps could help resolving the issue:
Troubleshoot update issues | CS5, CS5.5, CS6
Please let me know.
Regards,
Anubha

How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the

How do I open photoshop? I have it downloaded and only the Adobe Application manager shows with the list of other software. I clicked on photoshop, but not responding.

Nobody can know. Your information is far too vague - no system info, no other details. Just saying that it doesn't work is not conducive to providing assistance...
Mylenium

Photoshop won't download. The Adobe application manager continues to quit unexpectedly.

I am trying to download a free trial of PS first before I decide to purchase a subscription. Every time I try the Adobe application manager asks quits unexpectedly. I try to reopen and it just closes itself and PS won't download. Running on a MacBook Pro w/ OS X Yosemite 10.10.1

Spin It Creative please see http://forums.adobe.com/message/5424231#5424231 where this topic has been discussed.

Unable to download Adobe Premiere in the Adobe Application Manager

I just bought a subscription but when I went to download Premiere, the Application Manager popped up but there wasnt an option to download it on there. I just went and double checked that I have Adobe Reader, Flashplayer, AIR and Shockplayer already downloaded. Am I missing something else?

Angelapetrelli45 please make sure you meet or exceed the system requirements for Premiere Pro CS6 listed at http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-premiere-pro.html#Ad obe%20Premiere%20Pro%20CS6%20system%20requirements.
The Adobe Application Manager will not display applications which your computer does not meet the minimum system requirements to run. This is the likely reason why you do not see the program listed within AAM.

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

The Adobe Application Manager crashes every time I try to download a free trial

The Adobe Application Manager crashes every time I try to download a free trial of CC Premiere Pro. Why?

1st question would be what is your computer... Windows or Mac, and which EXACT operating system?

Trying to install Acrobat on a Vista laptop, but can't find the installation icon in the Adobe Application Manager

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Normally if something does not appear in the download options it means the machine does not meet the tech specs for the product. In this case, Vista is not in the tech specs for Acrobat Pro XI if that is what you are trying to install. For whatever reason it skips from XP to Windows 7.

I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

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