I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

Buy it from the Mac App Store.
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HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

HT5616 I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

<moved from Downloading, Installing, Setting Up to InDesign>

I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account. please help!

I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account.

Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?

When i try to redeem my itunes cards, i get a message that says my session has timed out--i updated to the latest version--still, no luck redeeming cards-help!

when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

When I try and connect to my wifi, I get a response that says "unable to connect to my wifi" and it does not even ask for my password

when I try and connect to my wifi, I get a response that says "unable to connect to my wifi" and it does not even ask for my password; thoughts?

Does the iPod connect to other networks?
Does the iPod see the network?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1473 I have an EZ Vinyl/Tape Converter (MixMeister) to export vinyl records to iTunes. The computer downloads (records) the songs from the record, but when it is to be exported to iTunes, I get a window that says iTunes unable to export. (compatability?

I have an EZ Vinyl/Tape Converter (MixMeister) to record vinly records to my computer; which then is supposed to automatically download to my iTunes program. But it does not. It records and stores (somewhere) in the computer, but when it is supposed to be exported into iTones, I get a window that says something about incompatability and/or "close other windows in iTunes; but there are no open windows and iTunes is closed. I followed all instructions to EZ Vinyl to the T, but no export/import to iTunes. What am I doing wrong? What do I need to do? THX!

Tony, thanks so much. The message reads: "Unable to export to iTunes. Please make sure you close any active windows in iTunes. Would you like to try exporting again? [Yes] [No]"
And of course I click on Yesl, but I keep getting the same window message. I read somewhere, that MixMeister is not compatible with Apple iTunes 10 series versions. The advice said to go to control panel; Programs; click on iTunes; click on Change; click on Repair. I tried that, but I still get the same window message. Then I read that I should contact the mixmeister support website, which will be my next step. But if you can provide any direction, I would greatly appreciate it. Thanks again!
Dan

HT4059 when I try to access my purchased books, I get a message that says I cannot connect to iTunes

When I try to access my purchased books in iBooks, I get a message that says "Cannot connect to iTunes Store." However, if I go into iTunes, I can connect right up. Why will it not let me see my purchased books in iBooks?

I'm having a similar problem...but mine results from an OS upgrade from 10.6.4 to 10.8.5.
Where did you access a clean copy of Java SE 6? The link at adobe for archicval plug-ins is a dead download (and it doesn't appear to contain Java SE 6.).
Jerry

When I try to view the IDVD tutorials, I get a message that says: The video cannot be found. It may have been removed from the server. HTTP 404. What do I do?

When I try to view the tutorials in IDVD, I get the following message: "The vodeo cannot be found. It may have been removed from server HTTP 404" What do I do?

You don't say what version of iDVD you are using, nor what link you were using, but try these:
A good guide to iDVD 7 can be found here:
http://www.kenstone.net/fcp_homepage/idvd_07_stone.html
Apple's tutorial on iDVD 07/08 is here:
http://manuals.info.apple.com/en/idvd_08_getting_started.pdf

I have installed lightroom 4 onto my mac but when i try to activate it, it gives me an error message that says "error in changing modules"

error in changing modules when i try to activate the program

Moving this discussion to the Photoshop Lightroom forum.

When I try to disable Location-Aware Browsing, I get a warning that it will void my warranty. Is this true? And the warranty on what Mozilla or someth else? Thx

I typed in "about:config" in the URL bar to disable the location-aware feature completely and got the warning below:
"This might void your warranty!
Changing these advanced settings can be harmful to the stability, security, and performance of this application. You should only continue if you are sure of what you are doing."
Then there's a button for me to click on that says, "I'll be careful, I promise!"

Don't forget "The Book of Mozilla" on the <b>about:mozilla</b> page. :wink:
*http://en.wikipedia.org/wiki/The_Book_of_Mozilla

When I try to got to a website I get a message that says 403-forbidden error

this is what I get when I try to go to a website...
403 - Forbidden Error
You are not allowed to access this address.
If the error persists, please contact the website webmaster.
If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.
Common reasons for this error are:
* Incorrect file/directory permissions: Below 644.
In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel's File Manager.
* Restrictive Apache directives inside .htaccess file.
There are two Apache directives which can cause this error - 'Deny from' and 'Options -Indexes'.
how can I fix this?

Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred

When I try to download Adobe Presenter, I keep getting a message that says "error 413, header to large." What do I need to do to successfully download this product?

How do I download Adobe Presenter when I keep getting error 413 - header too large?

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

I have firefox 32.0.3 and have been trying to update (35.0.1) but each time I try to open the downloaded fiel I get an alert that says access is denied.

The title of the alert popup is "7-Zip" and i dont know what is causing that to open

Downloaded it (Firefox Setup 35.0.1) but still have the same problem. I double clicked and right clicked and "Ran as Administrator" but still had the same result. The setup file description shows "7z Setup SFX" so I suspect that is why the popup title is 7-Zip. It tries to extract but at about 80% is when I get the popup.

I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

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