I am running 10.9.4. on an older Mac (mid 2007). My iPhoto is 7.1.5. I have no access to photos on iCloud. The icon does not even appear. I've been told that an iPhoto upgrade may not solve problem. Advice?

I have no access to photos on iCloud. The icon does not even appear on my mac or in iCloud.
The Mac is running 10.9.4. on a mid 2007 model.
My iPhoto is 7.1.5.
I was told that my system was too old to support the required upgrades that would allow me to to see photos on iCloud; thus, I should not be the latest iPhoto. Accurate?

All you need to do is upgrade your iPhoto to iPhoto 9.5.1 thru the App Store. This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1

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I am currently running tiger on a 2007 model. I want to get an iPod touch as my classic died. To be able to get a touch Ive been told I need to upgrade to snow leopard. Can I upgrade straight to snow leaped from tiger? Some one please help!

i currently have a 2207 iMac and I'm running tiger. I had an iPod classic which synced up beautifully but it has just died. iPod touch's are the only things that are on the market now as classic are no more. I've been told that an iPod touch won't qork on tiger operating system and I need to get snow lWoodard. Can I upgrade straight to snow leopard or do I need to get leopard first? Also will the new iPod touches work with snow leopard? Many thanks, please help me as I keep getting different answers. Ben

And the only way to figure that out would be verifying my disk using the Disk Utility?
Thank you for that. If I am not missing out on anything by skipping Lion then that will be my option. A few extra dollars in my pocket is always a good thing.

I have a S10e now with reformatted but now NTFS. I have been told that I can upgrade to Win 7.

I have updated BIOS from AHCI to Compatible. I have Windows 7 Home on a bootable flash drive. When I boot, it boots fine, but after starting, it is looking for a NTFS formatted drive and needs more than 3.8G.
Can anyone help?
Any questions please ask, I would like to get this ideapad running with Windows 7.
Thanks for your time in advance.\
Jack

Hi and welcome,
be sure that your Ideapad S10e is updated to BIOS >96 , you can get it IdeaPad S9e,S10e,S10-4329 & 4333 : Ideapad S10e Vs. a0 that support Win7.
For windows 7 its not necessary to set BIOS Configuration Sata mode AHCI to compatible ...
Windows 7 should recognize your sata drive ... seems that windows 7 found only your install flashdrive (3,7GB)..
that could be if you did not delete all partiitons ... you can prepare this before with i.e. partitionwizard ,
best is delete .. all partitions and create one active primary min 30 GB thats enough for windows 7 and a second part for your data... pics movies music document.....
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

Bad information
Updates from previous ov iPhoto '11 are free - upgrades from older versions like iPhoto '08 are purchases - you can run your current version under Mavericks if you do not wish to upgrade
LN

I have an older I Mac operating system 10.6.8 and want to upgrade. I've been told that the only upgrade available for my machine is 10.7.5. On what website can I find this upgrade or how do I find this upgrade on the Apple website?

I have an older I Mac operating system 10.6.8 and want to upgrade. I've been told that the only upgrade available for my machine is 10.7.5. On what website can I find this upgrade or how do I find this upgrade on the Apple website?

Choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(116475)

Logic Pro 9 (9.0.0). Message You can't use this version of the application Logic Pro 9 with this version of Mac OS X You have Logic Pro 9 9.0.0. I have been told that I can use the Logic Pro 9.1.4 Update (.dmg) which you can download from Apple Logic

Since upgrading to lion, I can't use Logic pro, hope someone can help. thank you
Logic Pro 9 (9.0.0).
Message
You can't use this version of the application Logic Pro 9 with this version of Mac OS X
You have Logic Pro 9 9.0.0.
I have been told that I can use the Logic Pro 9.1.8 Update (.dmg) which you can download from Apple Logic Support, although when I try to upgrade my I get this message:
An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.

Since upgrading to lion, I can't use Logic pro, hope someone can help. thank you
Logic Pro 9 (9.0.0).
Message
You can't use this version of the application Logic Pro 9 with this version of Mac OS X
You have Logic Pro 9 9.0.0.
I have been told that I can use the Logic Pro 9.1.8 Update (.dmg) which you can download from Apple Logic Support, although when I try to upgrade my I get this message:
An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.

I have files that may have been created in various versions of Illustrator. We need to be able to open them, but all we have is CS6 suite. I have called and been told that "technicians at adobe" could perform a paid service to find out what the files were

I have files that may have been created in various versions of Illustrator. We need to be able to open them, but all we have is CS6 suite. I have called and been told that "technicians at adobe" could perform a paid service to find out what the files were created in and get them to be useable in InDesign 6, but I'd need an email address that was registered to our software to give the help desk person. After finding the correct email address, different adobe help number people told me to come here to ask as there is no phone support. Can anyone get me to an adobe technician that can provide a price quote for finding out what created these files and for getting them converted? Thanks.

Sorry, I understood you to say you had the whole CS6 suite, which includes Illustrator.
As far as finding out what the files are, sometimes you can look at them in a text editor to figure this out. See below; the, Creator Tool line. Not every software package makes it this easy, though.

I have an iPod Touch and am going on a cruise where I have been told that I won't be able to use Safari so I should download Firefox. I found "Mercury Web Browser" Firefox at the app store. Is this what I need? I'm leaving on Sept. 3rd.

I have an iPod Touch and am going on a cruise where I have been told that Safari won't work on the ship so I need to download Firefox. My iPod said that Safari cna't download it from the Firefox website. I found "Mercury Web Browser" Firefox, in the app store (free) and am wondering if that is what I need? Help, I'm leaving on Sept. 3/12. Thanks.

- I never heard that but it may be true. It could be that for some reason Safari can't be used to log into the network. Once logged in, Safari should work fine
- However, I see nothing that say the Mercury Web Browser is Firefox. I would contact the cruise line and ask if and how you use the ship's['s wifi for an iPhone or iPad (it will apply to iPod touch)

I've got a payg sim: i've been given an iphone 3g, and when i connected it to my mac and itunes, a message told me that the sim was :not compatible" with the iphone. is this because, as i've been told, my card is an old style sim and i need the newer styl

i've got a vodsaphone payg sim: i've been given an iphone 3g, and when i connected it to my mac and itunes, a message told me that the sim was :not compatible" with the iphone. is this because, as i've been told, my card is an old style sim and i need the newer style that works In smart phones? if so, how do i go about getting the right card.

Contact your carrier & get a new sim...they should give you one for free.

I have acrobat 9 pro and i have been told that it is not compatible with windows 7 and that is why i cannot re download

I have abrobat pro 9 and cannot re download
I have been told that it is no compatile with windows 7

Hi ,
That is absolutely correct .Acrobat 9 pro is not compatible with Windows 7 .It might lead to certain conflicts while the downloading is in process .
You could refer the following link to get more details about the technical specifications about Acrobat 9 .
https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html
If you are on windows 7 I would recommend you to switch to the latest Acrobat DC as it has a new and interesting UI along with enhanced features that will make your work a lot simpler .
In case you have any other query ,please write back .We would be here to assist you accordingly .
Regards
Sukrit Dhingra

I am having trouble connecting my bluetooth headset on the ipad 1. I have now been told that Apple is only allowing several headsets to be used with Ipad. Is this correct? I have a grundig headset and a plantronics headset but these can both not be found

I am having trouble connecting my bluetooth headset on the ipad 1. I have now been told that Apple is only allowing several headsets to be used with Ipad. Is this correct? I have a grundig headset and a plantronics headset but these can both not be found

Check this out....
http://support.apple.com/kb/HT1664

Has any student been told that there display was damaged due to a bookbag?

To all,
I have read posts about the Apple Store telling customers that the white spots on the display are due to pressure points from books in bookbags. My bookbag is designed to cushion and protect a laptop and I never overload it. I recently took my PowerBook G4 to the Apple Store in Oak Brook, IL and was told that the problem was caused by me overloading my backpack and the pressure on the screen caused the marks. I care for my PowerBook like it was a new car. I use it religiously in all of my classes. I don't see how this could have been something I did considering the number of posts on this issue. Also, is it fair to say that 20 days is kind of a long time for a student to wait for a repair job when they are so dependent on their PowerBook in every class?
The marks resemble the 15" model defects perfectly. I never had the chance to mention that the marks began showing up before I started school. The seem to originate from the Apple logo that lights up in the middle of the screen and spread outward. Curiously, the Apple store representative said that they would fix it, this time. So I am sending it in over break. We'll see how long it takes them to resolve this issue, and hopefully it won't come back with any other defects. I'll keep this forum updated.
CP

If you feel that you have adequate clearance and the notebook is not being pressed against in the bag, then I would advise you to contact AppleCare and have them assess it. A good bench tech will know the difference between a defective LCD panel or if it has been pressed against.
When I was doing repair for (large, worldwide computer retailer), I would see this with other laptops as well--particularly student notebooks.
Routinely, I would see laptops where the white spots are directly beneath cable linkages and/or clips in the display lid. Under normal usage, these linkages would not be touching the LCD panel, but under light-to-moderate pressure caused by books or other things in the bag, it would cause the cables to press up against the LCD and cause pressure points (aka. white spots).
I'm assuming Apple uses the same practice in determining whether or not the issue is manufacturing defect or the fault of the consumer.
What I saw most often is people would put their laptop in a bag and when it is picked up via the handles, the sides will put some measure of pressure on what is inside the bag. If you have the pockets filled with accessories, cables, adapters, etc., then those will also be pressing against the notebook as well. Take all this into consideration when also laying the notebook (in it's bag) on it's side, and gravity does the rest. How you can test this theory is by opening the top of the bag and putting your hand in the bag--feel the pressure being pushed against the sides of the notebook from just picking it up. I'd usually recommend them to get a bag w/ some "play" inside to give the notebook some breathing room when it's being transported.
I personally had a white-spot issue w/ my 12" Rev. B and had no problems w/ getting it replaced by Apple. The white spot (small cloud) formed 1/2" below, right-center, of the Apple insignia. I sent it in via AppleCare and received it back within a few days with a replacement LCD panel.

I have been told that my I-tunes has probably been corrupted. How do I remove the corrupted program and restore an i-tunes that is not corrupted. Also, how do I get the new uncorrepted i-tunes to up date the i-pad and i-phone?

I have been told that my i-tunes is probably corrupted. How do I uninstall the corrupted i-tunes and install an i-tunes that is not corrupted? Will this automatically be sync.ed to my i-phone4s and i-pad once corrected on my emachine computer?

Just download a fresh installer and see if that works. If it is in the Add/Remove or Programs and Features, then uninstall and reinstall. If it cant, or isnt listed, then just reinstall.

HT5525 I have been told that it is recommended that I update i-photo '11 version 9.2.2 and want to publish a book I've been working on for 2 weeks! Will it really be of lesser quality if I don't update i-photo?

I have been told that it is recommended that I update i-photo '11 version 9.2.2 and want to publish a book I've been working on for 2 weeks! Will it really be of lesser quality if I don't update i-photo?

Question
Will it really be of lesser quality if I don't update i-photo?
Answer
NO!
LN

HT1349 hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

hi Mmm ive been told that installing linux on mac book pro retina 15 and even others and using it as my first sofware will make the mac heaqt up and burn from inside!!!!! true??????????

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

I am running 10.9.4. on an older Mac (mid 2007). My iPhoto is 7.1.5. I have no access to photos on iCloud. The icon does not even appear. I've been told that an iPhoto upgrade may not solve problem. Advice?

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