I am running a website called mediahawk, I cannot play audio files I just get a black box where the media player controls are

I log onto the site when I try to play an audio file I see a black rectangel where the media played controls should be and the file will not play.
I have tried updating the plugin.
It works fine in IE.
Anyone have any ideas

-> Update Firefox to the latest version 10.0.1
* [[Installing Firefox on Windows]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
-> ALL your Firefox Plugins (Adobe Flash, Java, Silverlight) are extremely out-dated
* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

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