I AM RUNNING FIREFOX 3.6.21, HAVE DOWNLOADED THE NEWER VERSION BUT WHAT DO i DO NEXT, DO i HAVE TO UNINSTALL THE OLD ONE FIRST?

What is the procedure to get the newer Firefox version up an running. I need to know if I can just install the new version over the old one or is it more complicated. And once the new version is installed, is it necessary to reboot my computer before I can use it?

You're welcome

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After downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring.

after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

I have recently download the new pages, but from time to time my computer will revert back to the previous page software what can I do to fix this problem

does anyone have a problem with the new page software? I am currrently running into the same problem with the old pages software re-appearing and any document that I had used with the new update, will not open. The system requires me to attempt to download a new version of page, when the newiest version has aleady been download and has been in operation.
What can I do to fix this problem? I desire to use the new version at all times.
Please help
James

You just have to be particular with which Pages version you are opening the document. use Right click on the document and choose the right version of Pages.

I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye

I have a mac computer its not the new version but its definetly no the old , so anwa it sa that I cant download anything because it doesn't support its arcutecture , what does it mean by that? please answer. Thank you, bye

Which version of operating system are you running? Please go to Apple in menu bar, click on 'about this Mac" and click on the numbers under the big Mac OS X until you see "version 10.x.x" - copy what it says and post it here please.

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac. I still can't get my contacts to open

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac.
I still can't get my contacts to open in Numbers like they used to do. I have a group of five addresses in a test folder in Mail called "untitled group." But no amount of pasting, dragging, etc can get them to open up in Numbers. My "real" folder has almost 100 addresses so I can't do it one by one.
Thoughts?
Thanks again.
Bob

Bob,
You can place contacts in a table In Numbers by the following methods:
Numbers 2.3:
drag from contacts
Numbers 3.2
copy from contacts, then paste into Numbers
In both cases you need to open System preferences, then select the "Security & Privacy panel and allow Numbers aaccess your contacts information.

I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

What do you mean " back up my photos or Apps"?
The photo sync is one way - computer to ipad.
You can transfer itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

Hi. I was trying to update my Itunes to the newer version but now when I try to install it, it comes up with Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.

Hi. I was trying to update my Itunes to the newer version but now when I try to install it, it comes up with Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. How do I fix this?

Hi LyfsGD!
Here is an article that can help you troubleshoot this issue with the Apple Mobile Device Service:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for using the Apple Support Communities!
Cheers,
Braden

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

TS1702 i am using iphone 2G, i have updated IOS 3.1.3, but i am not able to use whatsapp. the newer version of whatsapp is not working in my phone. please give me the solution.

i am using iphone 2G, i have updated IOS 3.1.3, but i am not able to use whatsapp. the newer version of whatsapp is not working in my phone. please give me the solution.

As newer iPhones and iOS versions are made, apps start to drop support for the older versions of the iOS. It looks like you have fallen victim to this. I commend you for sticking with the original iPhone until now, but it looks like it's time for an upgrade if you want to use apps that have dropped support.
Also the new iPhone provides hundreds of new features and spec upgrades from the original. Check it out! http://www.apple.com/iphone/

HT1414 I updated my i phone 4 to the new version but i want the old one how can i have the old one back

I updated my i phone 4 to the new version but i want the old one how can i have the old one back. Thank you

Sorry, Apple has no approved method to downgrade the version of iOS on your iDevice. You can voice your displeasure with the iOS by leaving feedback at the appropriate subsection from the link below.
http://www.apple.com/feedback/

I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

Do I understand correctly that I have to buy the new version for $149.00?
You can upgrade for $79.
Products

Firefox states I have downloaded 4.0 version but when i sign on it states I need to update to 4.0. Is there a problem because I sign on manually to network?I did download after signing on.

I have downloaded Firefox 4 twice and saved it. It states I
successfully downloaded however each time I sign on to the
network firefox states I should upgrade to firefox 4 and that I am running 3.6 version.Why does this happen? I do manually
sign on to the network but the firefox notice only appears after
I am signed on to the internet.

See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder. 
You may need to delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version and remove the Firefox program folder to do a clean install of the new version.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

How can I reinstall the earlier version that should have been replaced by the new version but has been wiped off of my 10.4.11 and left me with only sufari mac

I attempted to install the new version of Firefox as it would not load my Hotmail account. I clicked 'replace' only to be told the new version could not be installed; I now have no Firefox at all to run on my (10.4.11) Mac Book Pro.
Can anyone let me know if I can reload my previous version of Firefox to use for internet purposes?
Thanks.

Current Firefox versions require an Intel processor, which you have, '''''and''''' OSX 10.6, 10.7 or 10.8, you have OSX 10.4.11.
*OSX 10.5 and lower version numbers are no longer supported by Apple, you no longer receive stability or security updates from Apple, and using those old versions expose you to significant security risks online.
*Additionally, more and more software will not work with the old versions of OSX.
*See - https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
*See - https://www.mozilla.org/en-US/firefox/20.0/system-requirements/
One suggestion in the first article above is to continue using Firefox 3.6.28 (no longer supported) and could expose you to known security risks online while using Firefox 3.6.28. All Firefox versions that will run under OSX 10.5 and lower make you vulnerable to attack by hackers when you are online.
Your best option:
#upgrade OSX to 10.6 or 10.7 or 10.8
#<s>try using TenFourFox, a third-party build of Firefox for older OSX versions ('''''may not take away the associated risk of using the older OSX versions''''')
#*See - http://www.floodgap.com/software/tenfourfox/
#*Plugins not supported (extensions are supported), and there are options on this page as to how to install replacements for Adobe Flash and Quicktime, if you use those Plugins - https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported</s>

My Numbers program changed yesterday while I was working on a document and now I can't open it. I get a message telling me I need a newer version to open the document. All the others seem to open OK. I HAVE NOT PURCHASED THE NEW VERSION. What happened

OK, this is the first time I have used this so I may not have started correctly, so here goes another try. I opened a Numbers Document and noticed the presentation was different from when I worked it before. Since there have been a number of auto updates since I had worked in Numbers, I assumed I had an updated program. I found it hard to figure out so I closed the document and went on to other things. When I went back to it I found a message saying I needed a newer version of the program to open it. Fortunately, the document was backed up and when I opened the backup it came in my familiar form. I have not purchased the new version of Numbers but suspect that is what was using for that brief period yesterday. Anyone know haw that happened?

Hi Sailor,
It is pretty amazing you got a new version without even knowing it.
In System Preferences > App Store you can turn off the automatic updates by unchecking "Install app updates" as I've done here:
If you're using Numbers across platforms and displaying dynamic output on the iPad or doing data entry there, you'll be *much* happier with Numbers 3.0 than the old version. If you're doing a lot of traditional printing of heavily formatted documents, the old version is much better. For most day-to-day uses in between it's a toss-up. The new version, despite its flaws, is a powerful application that can enhance productivity in ways the old version can't.
For more on the differences between the two, see the features gained, features lost, and workarounds threads, plus Apple's support document on features to be reintroduced in the coming months .
SG

I AM RUNNING FIREFOX 3.6.21, HAVE DOWNLOADED THE NEWER VERSION BUT WHAT DO i DO NEXT, DO i HAVE TO UNINSTALL THE OLD ONE FIRST?

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