I am running Firefox 9.01 yet my home page says I am using a old version?

I re-installed 9.01 several times yet my home page has not been updated to the new version and there is an error message that I am not using the current version, yet if you go to help about firefox it says it is 9.01

This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox. I think that Google assumes that you are using an older version of Firefox, as they hard-coded that "upgrade" message into that page - all versions of Firefox see that message.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

Similar Messages

I have the latest version of Firefox (8.01), yet it still tells me I am using an old version.

I have installed Firefox 8.01 (latest currently), yet on my start-up page, it is still saying "You're not on the latest version of Firefox. Upgrade today to get the best of the Web! " What gives?

Your User Agent says you're using - Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 '''Firefox/3.6.3'''
Your UserAgent string in Firefox is messed up by another program that you installed. 
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter 
''If you see the warning, you can confirm that you want to access that page.'' 
Filter = '''general.useragent.''' 
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. 
Then restart Firefox

It says I am using an old version of firefox, when I have the newest version.

Every websites (including firefox.com) is telling me that I am using an old version browser, but I am sure that I am running Firefox 10.0 (the latest version for now).

Hi,
This could be because the browser [https://en.wikipedia.org/wiki/User_agent user agent] got overridden/corrupted by an add-on or manually. You can try to [http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default reset it].
Type '''about:config''' in the location (address) bar, press enter twice and start typing '''useragent''' in the '''Filter:''' on top.
[http://kb.mozillazine.org/About:config about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]

Firefox is taking a long time to open and load my home page, didn't happen while the old version. Also stops responding frequently.

Hello there,
I have been a loyal user of Firefox since 2005 and have never had and issue with this browser. It has been my top choice when it comes to using it in my devices along with suggesting to other people. The problem I have recently began to experience happened after updating to the newer version...4 or 5, not sure which. My Adobe Flash player is up to date and have no add-ons running that are not part of the default browser.
When I click the icon it takes a long time for the window to show up and a good minute before the homepage shows up and is functional to use. I never had this issues with previous versions so I am assuming there might be some bug causing this particular problem. Also, when I am playing games Firefox decided to stop responding and I have to force quit so my games don't suddenly slow down. I am running Mac OS X 10.6.7; I also tested opening Safari and it opened and loaded the homepage is about 3 seconds, I don't wanna have to switch unless I have to. Any help is appreciated, thanks. :)

Hi Donekes,
First off I need a little more information to help with troubleshooting. You say that an error occurs when you "try to re-open the same problem app before the old session completely exits". Does the error have an error code or dialog display? It may also be possible to receive an error log. Here is a knowledge base that explains how to retrieve error logs.
http://digital.ni.com/public.nsf/websearch/54E361E3FF477EC186256C320068184F?OpenDocument
If you are able to get that information then please post. Have a good day.
Brian K.

I upgraded to Firefox 8. Now my home page says this: "Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.jar!/browserconfig.properties.

This is what it says on my screen when I open Firefox:
Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.jar!/browserconfig.properties.

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Why can I not use my Norton Toolbar... It is a very important item... If I can not run norton toolbar, then I do not want the new version of firefox.... How do I go back to my old version..

Question
Why can I not use my Norton Toolbar... It is a very important item... If I can not run norton toolbar, then I do not want the new version of firefox.... How do I go back to my old version..

Norton has had over 5 months to work in their Firefox extensions, since the API's were locked for 4.0. Ask Norton why they pull this crap every time Mozilla releases a new version of Firefox. When Firefox 3.6 was released mid-January 2010, it took Norton until almost April to come up with a working version of their Firefox extensions.

Running Firefox 35. Unable to load pages or view videos without moving mouse.

Running Firefox 35. Unable to load pages or view videos without moving mouse.

A possible cause of this issue is the presence of malware on your computer.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Just finished update. While in the Tips, why did it tell me I have an old version? Hey there! Looks like you're using an old version of Firefox. Don't miss out on the latest technology & security features. Get the free upgrade in less than a minute.

The top of the screen has an owl like icon & then the following message:
Hey there! Looks like you’re using an old version of Firefox.
Don’t miss out on the latest technology & security features.
Get the free upgrade in less than a minute.

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

I upgraded to 6.02 and still get this message from Gmail: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version."

When I opened Gmail in my Firefox browser, I got a message I've never seen, before: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version." I clicked on upgrade to a new version and was taken to the Mozilla site, where I downloaded the latest version of Firefox... then, when I restarted my computer, Gmail still gives me the same message!! What's going on?

Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.
*http://www.mozilla.org/firefox/12.0/system-requirements/
For an unofficial Firefox ESR 10.0.4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
*http://www.floodgap.com/software/tenfourfox/
*http://www.macupdate.com/app/mac/37761/tenfourfox
Be aware that TenFourFox doesn't support plugins.
*http://code.google.com/p/tenfourfox/wiki/ReleaseNotes1004
*http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
*http://code.google.com/p/tenfourfox/wiki/AAATheFAQ

Although I have the latest version of Firefox installed, I'm constantly getting the warning message that I AM USING THE OLD VERSION; what could be the issue here?

I usually upgrade Firefox within a couple of days when the new version is issued. Nevertheless, I can't seem to get it right. Although when I check "About Firefox" tab in the Help menu it says that my version is 9.0.1 (i.e. the latest version available) - still on the Firefox Update page I always get this annoying msg:
"''Hey there! Looks like you’re using an old version of Firefox.
Don’t miss out on the latest technology & security features.
Get the free upgrade in less than a minute.''" And, I see that your "educated guess" about my browser recognises it as a 3.5.5 version (far being it from the truth!).
I don't believe that the fact that I'm still using Windows XP should have anything to do with this problem, but fyi - my OS is Win XP SP3, regularly updated and upgraded.
Also, even though I live in Croatia, I prefer my Firefox (and other programs) in English, so I use UK version of Firefox.
I do have some problems updating MS .Net Framework - could this be the issue with Firefox too?
Anyway, I've already tried uninstalling and reinstalling Firefox, even tried installing Croatian version - nothing helped.
As a result of this, I also have a problem with Gmail - I can only use standard, basic HTML view. Also annoying as hell.
Btw, as for "Installed plugins" - I'm not sure which of those are right, but I do not have Netscape installed, and never had one on this computer. I even ran the search for term "Netscape" and it came out empty.
There, I think I've provided as much information as I could think of - so, please help me to sort this out - if you can.
Thanks

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).
http://help.fastbrowsersearch.com/
http://www.pccybertek.com/2009/05/remove-fast-browser-search
thank you

Why does Firefox keep opening a separate Firefox tab along with my home page when I start it, and how do I stop it.

When I click on the Firefox icon, it opens my home page, but in a separate tab it opens a Firefox page. I only want my home page to open when I click the icon.

Firefox can store multiple home pages, make sure the other sites are not listed as home pages - https://support.mozilla.com/kb/How+to+set+the+home+page

Firefox will not open to home page as directed in options and settings. Opening in safe mode makes no difference, either. Any ideas?

Firefox will not open to home page as set in the settings. Even in safe mode, it still will not open to home page as directed. It seems to want to open to last set of tabs, even though that is not the way it was set in settings. It seems as though the settings do not have any impact on the way it behaves!!!

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I have firefox 7 and still get warnings "You are using an old version of Firefox which Gmail no longer supports or Google Plus incompatible. How can I fix?

When I tried to join Google Plus I get the message Browser no longer supported. First Happened when using firefox 6.0.2 and still happens now with FF 7.
Also Gmail shows "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly"
and at the bottom of this page the "educated guess" about my browser shows 3.0.15

Your about:config has been modified with the lines
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.15; .NET CLR 2.0.50727; ffco7) Gecko/2009101601 Firefox/3.0.15 …
That is why Google is reporting old version.
You need to ether find out why or create a new profiles and see if this line is gone. [[Profiles]]
There is some verbose about MS, but I don't know of any MS add-on that would do this.

Yahoo is my home page. I updated to the new version of firefox per yahoo and now my tool bar has changed. I want the old tool bar back? The old one had an X when I wanted to stop something.

yahoo is my home page. I updated to the new version of firefox per yahoo and now my tool bar has changed.
I want the old tool bar back? The old one had an X when I wanted to stop something (I just clicked on the X). Also, the old toolbar has a "home" that I clicked on and it went staight back to yahoo main page

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

I downloaded firefox 5 but lost my tool bars, how can i get the old version back?

I downloaded firefox 5 but lost my tool bars, how can i get the old version back? It said my tool bars are not compatible. I want them back.

That is the new appearance Firefox 4 and now Firefox 5, you can easily put things back because Firefox is customizable.
You can make Firefox 4.0.1 and '''Firefox 5.0''' look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]

I am running Firefox 9.01 yet my home page says I am using a old version?

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