I am running FireFox on a new HP laptop with Windows 8.1. My email program ATT yahoo.mail is constantly showing error message "Mozilla Firefox is not responding

Only happens with the email program

Hello,
Sometimes antivirus extensions cause browsing issues in Firefox. Try disabling McAfee while on your email program to see if it still crashes.
If after disabling McAfee the site still crashes, enable that plugin again if you wish. Please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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