I am running OSX 10.5.8 on a Power Mac 5 (non Intel) and get a message that "FF4 is incompatible on this platform."

I have a G5 (late) running OS 10.5.8. I downloaded FF4 and tried to install in my Apps. folder. The FF app. icon shows a white do not enter type sign on it. and a message that says, FF4 is not compatible with this platform.

Firefox 4 requires at least OS X 10.5 and an Intel Mac.You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

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I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this.

I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!

Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR

II downloaded the OS X version 10.9 and my iPhoto version 9.2.3 will n.ot open. I get a message that I can't use this version of the application I photo with this version of OSX. What do I do now and how do I get the photos out of the old version?

I downloaded the OS X version 10.9 and my Iphoto version 9.2.3 will not open. I get a message that I can't use this version of the application I photo with this version of OS X. How do I upgrade to a i photo that will run on 10.9. Do I purchase a new program or can I do just an download?

Check the "Purchases" page in the Mac App Store and see if there is a more recent version there already waiting for you.

I'm trying to update iTunes to 10.5.2 and I get the message that "a program required for this install to complete could not be run". I've tried all of the steps to try to resolve this (I have a PC) but nothing works. Help please!

I'm trying to update iTunes to 10.5.2. I have a Windows 7 64-bit Dell laptop, and when I try to update it, I get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went to the troubleshooting page and did all of the steps they listed: uninstalled iTunes, deleted by Temp files, even disabled AVG while I downloaded again and tried to install. I still get the same message. If anyone can help me, I would really appreciate it!

You must have gone to the old microsoft post.
Here is the link:
http://support.microsoft.com/kb/2438651

I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?
== This happened ==
Every time Firefox opened
== I got my new dell laptop four weeks ago with window 7 installed

See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding

I downloaded Firefox 4 onto my PowerPC G4 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application "Firefox" because it is not supported on this architecture. I can't find my Firefox 3.6.16 I'm on Safari.

I just want to download Firefox 3.6 again
I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.

Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.

I have an iMac model 4,1 running OSX 10.6.8.   The CD/DVD drive went bad and I have replaced it. However I can not get disks to eject.   I have asked about this before and tried all all the suggestions I have received but I can not eject.

I have an iMac model 4,1 running OSX 10.6.8.   The CD/DVD drive went bad and I have replaced it. However I can not get disks to eject.   I have asked about this before and tried all all the suggestions I have received but I can not eject.
Yesterday I opened up the iMac and reinstalled the drive to make sure that it was not an alignment problem.   I still can not eject.   When I try to eject the drive makes noises like it is ejecting but the disk does not come out.
How do I solve this problem?

Hi again Hal
Link to your other thread > The slot loading CD/DVD drive in my...: Apple Support Communities
You have also tried resetting the PRAM as I suggestion in your other thread...?
See resetting the PRAM > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.

I'm running OSX 10.8.5 Mountain Lion. What version of QuarkXpress and Microsoft Word run with this level?

I'm running OSX 10.8.5 Mountain Lion. What version of QuarkXpress and Microsoft Word run with this level? My older versions are no longer supported.

Hi Jrehoboth,
please see here: http://forums.quark.com/viewtopic.php?f=14&t=4608
At the bottom of the post we summarized which version you can run on each version of OS X:
So if your operating system is OS X Mountain Lion (10.8) then you can use QuarkXPress 9 & QuarkXPress 10 and soon QuarkXPress 2015.
Thanks
Matthias

I tried to download Firefox 4.0 on my Mac Intel running OS 10.6.6. I get a message that it can not download because libsmime3.dylib is open. And now FirFox 3.6 has disappeared. What do i do?

I tried to download Firefox 4.0 on my Mac Intel running OS 10.6.6. I get a message that it can not download because libsmime3.dylib is open. And now FirFox 3.6 has disappeared. What do i do?

FireFox can't open lots of files it isn't suposed to. DMG is opened by the Mac osx as a virtual volume file you just drag the FireFox icon to where you want it installed. Check your desktop for a FireFox volume... like a drive. Double click the DMG file if it is not there. This is how Mac works it has nothing to do with FireFox, many apps install this way!

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

I am running Firefox 3.6.24 on a Power Mac G5 Quad, OS 10.4.11. I have to run Classic. Can you recommend a browser to use since you won't be updating 3.6 anymore?

I am running Firefox 3.6.24 on a Power Mac G5 Quad, OS 10.4.11. I have to run Classic. Can you recommend a browser to use since you won't be updating 3.6 anymore?

Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; yours is a PPC Mac) '''''<u>and</u>''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
'''''The good news''''' is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs. Firefox 8 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

HT1338 I'm getting a message that my Java is not updated, but when I run the update check, I'm told all is updated. Some web materials won't open because my Java is not updated. What do I do?

I'm getting a message that my Java is not updated, but when I run the update check, I'm told all is updated. Some web materials won't open because my Java is not updated. What do I do?

Hi Ginny,
There are no more updates for Java from Apple for 10.5.8, the only way to get a Java upgrade is updating your OSX.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they do still have it:
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
And it's been reported that if you have a MobileMe account Apple will send one free.

How do I install itunes on a windows 8 computer. I keep getting the message that the app cannot run on my computer.

I cannot install itunes on my windows 8 computer. I get the message that the app cannot run on my computer.

Hi mlheidt,
If you are having trouble installing iTunes on your Windows 8 computer you may want to use the following article to help you get it up and running -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

I am running OS X10.4.11 Recently I have been having trouble opening entourage, word, safari, excel, etc on a cold start It has been taking 3 attempts each time getting a message that the program quit unexpectedly. Seems like a virus. What can I do?

1st attempt to open an application after the computer has been shut down a message says(as an example)" the application PowerPoint quit unexpectedly. Mac OS X and other applications are not affected. Click reopen to see more details or send a report to Apple." Next attempt it says "The application PowerPoint quit unexpectedly after it was reopened. Mac Os X and other applications are not affected. Click Try Again to temporarily restore the application's default settings and open it again. Click Report to see more details or send a report to Apple." When I click "Try Again" the app opens normally and usually runs ok sometimes it will quit unexpectedly but when reopening at that point it opens ok. Never had this issue until about 2 weeks ago. *** When I close the program myself I get a message that says "PowerPoint-New Settings
New settings have been created for this application. Do you want to use these settings from now on? Then there are 2 buttons below the dialogue box that say "Use new settings and Use original settings" This happens every time I try to open Power Point, Excel, Safari, Entourage the first time each new day. If I have been running any of those programs and have not shut down the laptop then the program will reopen normally but may shut down unexpectedly on its own and sometimes not. What changed and how do I fix this problem? Running OS X10.4.11 and software updates are current. Ran diagnostics and checked out ok.

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I am trying to install an update of Microsoft office and I get a message that says. This application must be closed ETC..... I am running Parralell and I think it is there. The two programs are "Microsoft Database Daemon" "SyncServicesAgent"....

I am trying to install an update of Microsoft office and I get a message that says. This application must be closed ETC..... I am running Parralell and I think it is there. The two programs are "Microsoft Database Daemon" "SyncServicesAgent". How do I close these programs?

If the Office updates have to be run through Win in Parallels, there's not really a section here that covers that , because Neither Office or Parallels are Apple products. There is only a small chance that you'll find someone with BOTH your conditions who just happend to look into a forum on older iMacs.
Parallels has a forum here:
http://forum.parallels.com/forum.php
I think you'll get a faster response there.

I am running OSX 10.5.8 on a Power Mac 5 (non Intel) and get a message that "FF4 is incompatible on this platform."

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