I am running Photoshop CC 2014 on iMac OS X and have recently had to reinstall the OS following upgrade to an SSD.  I cannot update Photoshop as it says it is unable to extract the downloaded files (U44M1/2010).  Should I reinstall Photoshop and Bridge fr

I am running Photoshop CC 2014 on iMac OS X and have recently had to reinstall the OS following upgrade to an SSD.  I cannot update Photoshop as it says it is unable to extract the downloaded files (U44M1/2010).  Should I reinstall Photoshop and Bridge from scratch or is there an easier way?@@ !

Sounds like you transferred programs from another drive? This isn't a very good way to do it. Yes, re-install the Adobe apps.
Benjamin

Similar Messages

  • When I try to update I get an U44M1I210 error message, "Unable to extract the downloaded files" - help please, applies to latest Indesign, Illustrator and Photoshop CC

    When I try to do a CC update I get an U44M1I210 error message, "Update failed - Unable to extract the downloaded files. Press retry to download again. (U44M1I210)" - help please - re-downloading makes no difference, applies to latest Indesign, Illustrator and Photoshop CC, others seemed to update without problems. I can see the disk image files in AAMUpdater folder but they will not open and come up with "couldn't be opened - resource busy" message.

    Yes Jeff, I did all those several times to no avail.
    I've included a small error snippet from two installs here. In Creative Cloud when updating the Apps, all 3 get to 50%, then the failure occurs. Retrying starts at 50% and fails the same way each time.
    This first one is a segment from the Indesign updater - I have always had the all hard drive folders with read and write privileges allowed and I checked again, this is still the case so I do not know why this particular error message is arising. The second snippet if from the Illustrator update.
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Installer Operation: PayloadUninstaller
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/21/14 09:27:20:522 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Session {CB2632B8-D44B-11E3-88A6-77388C8F654B} modify request for AdobeCode: CommonUninstall
    08/21/14 09:27:20:527 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Effective AdobeCode for: CommonUninstall is CommonUninstall
    08/21/14 09:27:20:528 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Payload  8.0.0.15 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | INSTALLDIR property not found in database
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    08/21/14 09:27:20:531 | [INFO] |  | OOBE | DE |  |  |  | 25152 | UninstallSeq property not found in database
    08/21/14 09:27:20:531 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 1)
    08/21/14 09:27:20:531 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    08/21/14 09:27:20:531 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 2)
    08/21/14 09:27:20:531 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 3)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 4)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 5)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 6)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 8)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 9)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 10)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 11)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    08/21/14 09:27:20:532 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 12)
    08/21/14 09:27:20:532 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 13)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 14)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    08/21/14 09:27:20:533 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    08/21/14 09:27:20:533 | [INFO] |  | OOBE | DE |  |  |  | 25152 | Physical payload uninstall result:0
    08/21/14 09:27:20:623 | [INFO] |  | OOBE | DE |  |  |  | 24018 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    08/21/14 09:27:20:623 | [INFO] |  | OOBE | DE |  |  |  | 24018 | :: END TIMER :: [Payload Operation :CommonUninstall] took 101 milliseconds (0.101 seconds) DTR = 79.2079 KBPS (0.0773515 MBPS)
    08/21/14 09:27:20:624 | [INFO] |  | OOBE | DE |  |  |  | 24018 | User specified overrideFile:
    08/21/14 09:27:20:625 | [INFO] |  | OOBE | DE |  |  |  | 24018 | The csu inventory was not updated for payload  8.0.0.15 CommonUninstall, value of local var is -1
    08/21/14 09:27:20:625 | [INFO] |  | OOBE | DE |  |  |  | 24018 | Calling the ROLLBACK custom action code for pre-remove for payload  8.0.0.15 CommonUninstall
    08/21/14 09:27:20:698 | [INFO] |  | OOBE | DE |  |  |  | 24018 | No operation.  We're done:
    0/22/14 11:18:46:937 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    10/22/14 11:18:46:938 | [INFO] |  | OOBE | DE |  |  |  | 77654 | UninstallSeq property not found in database
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe/dynamiclinkmediaserver". Check and correct folder & parent directory permissions and then try again.(Seq 1)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop". Check and correct folder & parent directory permissions and then try again.(Seq 4)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 5)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
    10/22/14 11:18:46:942 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
    10/22/14 11:18:46:942 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
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    geetib, others,
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    I had the same problem on a Mac (CC update failing with a U44M1210 error.
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    Hi during Indesign Update, I am getting this message. I press retry and it happens over and over again.
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    Hi!
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    Cheers!
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    when trying to update I get a message: Update failed unable to extract the downloaded files U44M1I20

    geetib, others,
    It should be here:
    Error U44M1I210 | Install updates

  • InDesign Update Failed. "Unable to extract the downloaded files."

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    I click the Update and it stalls at 50% then returns a msg, Unable to extract.  ??  My other computer is working fine.

    Hi,
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    Sheena

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