I am running windows 8.1 and I have purchased PS Elements 13 on DVD but Icannot install the Software, I get as far as 2% on the installation and I get an Exit Code 15 with ERROR; Media DB Error : 6

I have also started my PC in safemode with Network enabled, as recommended by adobe, but to no avail! I just get to the 2% installation stage again, with the same error.
I have checked all the system requirements, all is OK. I am not a techie, I just like photography! but it now seems to me that Adobe like making the simple installation of a software programs impossible for normal computer users, can any body help or offer a simple solution! or do I have to return my software to seller again!

Installation and launch log errors | CS5, CS5.5, CS6, CC -
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

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