I am selling my 5S I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased

I am selling my 5S    I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased

Here's what you do: What to do before selling or giving away your iPhone, iPad, or iPod touch

Similar Messages

  • My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help

    My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help

    Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
     Cheers, Tom

  • HT1430 i recieved an ipod touch 2nd generation as a gift and they have reset it to factory settings and now its stuck on a screen showing an adaptor with itunes music symbol on it. I do not know where to go from here.

    I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.

    Restore...
    Connect via cable to the computer that you intend to use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • I purchased the display version of my mac pro and it had the Pages app.  I just reset it to factory settings and the app is no longer on it.  Is there a way I can get it back for free?

    I purchased the display version of my Macbook Pro at a navy exchange.  The woman working at the store did not know how to reset to factory so I took it home as was.  I have been using it for about a month and the laptop had Pages and Keynote on it already.  I just reset to factory settings and it now has neither.  Is there a way to get these back for free?  I think my computer purchase makes it eligible to have these apps for free but since I reset it they are gone.

    Go to the App Store where you can purchase copies of the apps. You cannot get them for free. The ones installed belonged to the previous owner. You will need to purchase using your Apple ID.

  • My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing., My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing.

    Since yesterday my Iphone 4 does no longer connect to the Wifi. It recognises it, but doesn't connect. It is not the rooter, have checked that. Have restored iphone to factory settings and it still doesn't recognise the wifi connection.
    Any suggestions? Is there a solution?Thanks

    All Wifi networks. It recognises the name of the networks, then thinks and thinks and doesn't lauch the wifi mode.

  • I have just bought a 2nd hand MacBook pro and need to wipe the previous owners details. How do I do that?

    Hiya, so I've got this old MacBook Pro and need to wipe the admin user but have no password to work with. Can anyone tell me the easiest way to get rid of her and set myself up please? Thanks.

    You will need the original Tiger installation disks.  Insert the install disk, open Disk Utility from the UTILITIES menu, erase the HDD and inatall the OSX.  That will create your own Apple ID.  The second option is to use a retail Leopard or Snow Leopard disk instead, but they do not come with all of the applications.
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Ciao.

  • HT1414 my daughter has iphone 3gs and it required an update , so i connected the iphone to itunes for update and the iphone locked up, I had to reset back to factory settings and now the iphone will not activate , what can i do

    My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 

  • I have photos on my phone and need to e-mail a bunch of them, how do I find them in photo stream and how do I mail them

    I have photos on my phone and need to e-mail a bunch of them, I can't find them on my computer where did they go?

    Welcome to the Apple community.
    Any photo stream photos will be streamed to iPhoto on your Mac providing that photo stream is enabled in the iPhoto preferences.

  • HT201441 How do I reset back to factory settings a phone issued by Samson Investment to an employee upon termination?

    I have a iPhone 5c returned by an employee after he terminated his employeement with Samson.  Now I need to set it back to factory settings to reassign.  How do I do this after he set it up on his iTunes account?
    Thanks
    Skeeter

    Welcome to the Apple community skchilton.
    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • We have a 3rd generation iPod nano which we have forgotten the password to.  How do I reset it to factory settings so I can sync it with our iMac and iTunes?

    How do I reset our iPod nano 3rd generation to factory specs so we can sync it to our iMac and iTunes?  We have forgotten the password and have given up on the guessing game after too many attempts.  I have been through the support, tried trouble shooting, but it doesn't seem to sink in...  What is the "simple" way to get our nano back for a new set up?

    I should add that I have tried the online on how to restore but it says it has to be through iTunes and iTunes doesn't even recognize the iPod at this point. The iPod is an iPod 2 classic I believe.

  • I need help with past purchases, as i had to return my laptop back to factory settings and lost them all

    I have recently had to reset my laptop to factory setting and wasnt able to backup any of my downloads, i have tried to download my music and videos however it keeps saying that i have already downloaded them, does anyone know if i can re download them ?

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • I forgot my password and can't download itunes on my computer so how would i restore it to factory settings?

    Forgotten Password and No itunes?

    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Otherwise you need a computer with iTunes and an internet connection

  • What is the factory set restriction passcode? I need to erase all content and settings on my handset as I have just upgraded to 4S and need to wipe my old handset off all content.  It keeps asking for a passcode even though I never set one. Thanks

    Restrictions passcode for iPhone 4. I need to erase all content and settings for handset

    There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPhone User Manual for iOS 5

  • HT1310 would like to reset computer to factory settings and don't have a disc

    please help

    Phone AppleCare and order replacement disks; alternatively, if the computer is an Intel Mac which shipped with 10.6.2 or earlier, a retail Mac OS X 10.6 DVD can be used but won't install iLife.
    (94011)

  • I have the newest Apple TV is there a way to reset it to factory settings and sync my itunes library to it

    I Have the newer Apple TV I have had it for awhile is there a way to reset  even if I do not have itunes open I can sync only the episodes I want of shows?

    Except for the earliest model, Apple TVs stream; they don't synch, because they don't have much storage of their own.
    Please explain again what you hope to accomplish.

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