I am selling my Macbook and am trying to erase and do a clean install of 10.6. I keep getting an error that says I can't install OSX on this computer and can only restore from a back up. I've tried repartitioning the disk and made sure it was GUID.
After restoring the disk from a back up, I'm still getting the same error. Why won't it let me erase and re-install??
Are you using the original gray-faced OS X DVDs that came with the system (if so, what OS X level does it say on the disk) or a retail copy of OS X 10.6 or another gray-faced OS X disk from another system? You can't use a gray-faced OS X disk from, for example, an iMac or MacBook Pro, to install on your MacBook.
Was it originally delivered with an OS X level that is greater than what you're trying to install? You can't install an earlier level than what came with the system.
Did you boot to the DVD, and use Disk Utility to create one disk partition, then reboot and try to install?
Similar Messages
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trouble uploading to shootproof, keep getting an error that says "internal error, name not unique, color" any idea what this is and how to resolve it?
Note that you should be cautious when you get the 'untrusted' error message and that you should never create a permanent exception in cases like this without investigating the cause.
If you have created a permanent exception then best is to remove it in the Server tab in the Certificate Manager.
*Tools > Options > Advanced > Certificates/Encryption: View Certificates -
I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
How do I sync a movie downloaded to iTunes, but I get a message that says "Cannot sync movie to iPod because this computer is not authorized"? How do I fix this?
And I assume you have already checked to see if your iTunes purchases are authorized by choosing Store -> Authorize This Computer?
Some have been able to resolve this issue by removing the downloaded purchase and redownloading it again at no cost via iCloud. See this article for more information on redownloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
hi I cant activate my ipad, I have restored it through iTunes 5 times but keep getting a error that says cant connect to server. Laptop is connected to pocket wifi but I cant get passed that screen on my ipad. Im not real computer literate but would appreciate any help.
Thank youiTunes 5?
That may be the problem.
update iTunes
which iPad is this? 1st generation? -
I am trying to download iTunes 10.xx and keep getting a message that says I have an older version of bonjour on my laptop. I thought I removed everything associated with apple. Where is it hiding?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to re-install Itunes. I keep getting an error message that says....
"Apple Moblie Device failed to start, Verify you have sufficiant privileges to start system services"
Does anyone know what this means, or how to fix?
ThanksHello pongo19,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
Best of luck,
Mario -
Hope someone can help.
Same problem here.
This has happened on two individual computers both running elements 13 printing to the same printer.
As mentioned above, the users have taken to printing using windows print and fax viewer.
I've done a clean install of elements 13 and restarted the print spooler. no joy
Adobe, we need a solution!! -
I tried to run the new update to iTunes and I got the error....iTunes was not installed properly. Please reinstall iTunes. I have tried that twice with no success. Anyone have any ideas what the problem is?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
could someone please help
"access services"
This indicates use of an online service. Adobe has several online subscription services under acrobat.com.
The forum for those is at:
Document Cloud PDF services
Be well... -
After installing itunes on my pc i get an error that says that i have to uninstall and reinstall itunes. I finally got it to down load and now it says that I need an upgrade. It's getting very frustrating as I've never had this kind of trouble.
What is the precise wording of the message that is appearing?
What OS is on the computer? -
I am trying to edit a project originally started on another computer, by someone else and saved onto an external h-drive, but keep getting 'general error 48' when I try to render it to work further. Can anyone help?
Is this problem only occurring with the project you copied from an external drive, or with any FCP project?
For example, if you were to create a new project, do you still have this problem?
In FCP, if you go to the menu FInal Cut Pro > System Settings and look at the Scratch Disks Tab, is it set where you expect it to be? Have you tried switching the scratch disk to a different disk?
MtD -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?
Disable your antivirus and firewall, and try again.
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