I am setting up a new computer. I've installed and signed into Adobe Digital Editions, but cannot see the ebooks I have purchased.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Ninaa43224110 what version of Illustrator are you installing? Are you using the serial number registered under your account at http://www.adobe.com/? For information on how to locate the registered serial number under your account please see Find your serial number quickly.

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I just set up a new computer running Windows 8.1. When I go to my icloud photostream, the pictures are in PNG format NOT JPG. When I open and upload photos from the photostream, the resolution is so low that the image quality is terrible. Help?!?

I just set up a new computer running Windows 8.1. When I go to my icloud photostream, the pictures are in PNG format NOT JPG. When I open and upload photos from the photostream, the resolution is so low that the image quality is terrible. Help?!?

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

please help me thank you!!!
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

Thank you for your help, it is now fix.
Envoyé de mon iPad
Le 2014-11-15 à 15:45, kglad <[email protected]> a écrit :
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????
created by kglad in Downloading, Installing, Setting Up - View the full discussion
attaching a screenshot of the exact error message would help, if the link below does not.
Sign in, activation, or connection errors | CS5.5 and later
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I am not able to see toolbars, when I open a new window that window is not visible, if I open from bookmarks and there is music playing I hear it but canNOT SEE the websites.

I am not able to see toolbars, when I open a new window that window is not visible, if I open from bookmarks and there is music playing I hear it but canNOT SEE the websites. I was able to get window open from the help "window" and open sites from there just not from new: window tab or bookmarks those stay invisible? I tried the help suggestions, safemode,etc.

Hi CMorenoOT,
This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. You'll want to run through the additional steps to setup your country, and payment information.
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For more information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M.

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV

I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV . My photo apps is Version 1.0 (209.52.0)

Have you tried deleting the photo cache from your computer and then re-trying the photo sync and see if they all then copy over (you need to select and sync all the photos that you want on the iPad together in one go, as only the most recent photo sync remains on the iPad) ? The location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Don't know about the Facebook photo emailing, but there are a number of apps that allow to upload photos to their site (e.g. the 'official' Facebook app).
(For future info, typing all in capitals is considered SHOUTING - you are more likely to get help/responses if you don't.)

My iPod classic 7th Gen will not sync with my new computer. itunes is installed and updated.

fellow iPod classic owners,
                                       the problem is a failure to sync with the new computer. the conditions are as follows: the new computer is a pc. it has the latest iTunes software installed. the iPod is installed properly. i'm fully recognized by my iTunes account. there is nothing lacking other than my iPod's refusal to sync with my new computer. what have i left undone? i could be suffering from a duh, but i'm not the only one. nothing in the apple world is as difficult as this one is, at least on the surface. if it were that simple an issue, no one would be having any problems with it. any more information needed can be provided by request. by the way, the computer being used has been authorized. that is a non-issue.
                                                                                                             your help is appreciated,
                                                                                                                 hardphil.

I believe the IPOD (Classic) uses USB 2.0, and my new laptop uses USB 3.0. I think they are not compatable because of this. If you find a solution to this please let me know.
Thanks,

TS2972 Homesharing- can see new computer's library on old one, but cannot see the old computer's library on the new one(which is the one i need to transfer all my music)

Other info- both have latest version, have restarted itunes, the computer, etc multiple times...have turned homesharing off and on multiple times..nothing is working

If the aim is to move the library from the old computer to the new one, don't use home sharing. See this migrate iTunes library post.
tt2

I have I tunes installed on Windows 7 but cannot access the music store to purchase. Set up an account but cannot access that now. Suggestions?

Can someone give me some feedback on how to access the itunes store from my itunes music library using Windows 7 operating platform? Sometimes nothing happens. Other times rectangular boxes appear on top half of screen and words like "Today's Music" and song names appear but then computer locks. Other times the bar across the top acts like it is accessing the store but nothing opens.

How to get iTunes Store to Work with Windows 7
First, Remove all iTunes and supporting software – and all “remnants” using Revo Uninstaller. Ensure you set Revo Uninstaller on its “Advanced” setting.   You should be able to download a Revo trial software version at no cost. Recommend one follow the directions posted at this website:   http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
The goal/intent of these directions/procedures is to ensure complete removal of all iTunes and its supporting software. Make sure you get all of it, or you will end up repeating this lengthy procedure.
Next, before reinstalling iTunes:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run the Command Prompt as Administrator then type in:
netsh winsock reset, hit enter, restart PC.
After this procedure, then reload the latest version of iTunes Software and see if you can access the iTunes Store.
If the iTunes Store does not open or completely open after installation, then run this procedure:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run the Command Prompt as Administrator then type in:
netsh winsock reset, hit enter, restart PC, open iTunes… then open iTunes Store (yes, this is a repeat of the command line you ran prior to installation).
After this procedure, you may find the iTunes Store’s “initial page” will open. However, you may not be able to access any music within the iTunes store…   Ensure you are logged in with your name and password…
Once you know you are logged in with your name and password, then:
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and choose Run as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
But wait, there’s more! Now you need to go to the “Edit Button” of iTunes and select “Parental”.   Under “Parental”, check “Allow access to iTunes u” and then ensure iTunes Store is “unchecked”, then press “OK” to ensure this configuration “takes”. Then, stop and restart iTunes. You should now have a smooth running version of iTunes with full access to the iTunes store. If not, then please modify these directions for those requiring a solid solution. Thanks

New install Express on Win 8 can see the Server name but cannot see the instance

I am doing this over the phone with a client who is not sure what he is doing we have installed Ok the folders exist and we have enabled TCP/IP
The instance is MSSQLServer when we try to connect all we get is 'ComputerName' I am expecting 'ComputerName \MSSQLServer'
The user does not have administrator rights and he installed SQL Server without the administrator (I think, I am not sure he knows)
I am looking for clues as to what may cause the instance name to not appear
thanks in advance
jnc

Thanks, that is useful but the list of instances just matches the details in SQL Configuration manager
What I need is to understand why, if the server is listed and is running it is not visible when we try to connect
jnc
Hi jnc,
Could you please verify that if the instance name is not listed in “Server name” drop-down list of SQL Server Management Studio (SSMS)? If so, does the instance list in the Local Servers tab in the “Browse for Servers” dialog?
If you cannot see the express instance in the Local Servers tab in the “Browse for Servers” dialog, the reason may due to SQL Server cannot get the appropriate registry entry information in the System Registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft
SQL Server\Instance Names).
To work around this issue, you can manually input the instance name which will be show in the Local Servers tab. Also make sure that right click on SSMS and then choose “Run As Administrator” to start it.
However, if the express instance is listed in the Local Servers tab in the “Browse for Servers” dialog, but not in the “Server name” drop-down list. Then if you have never connected with the instance name before, its entry will not listed in the drop-downlist.
Or if you have connected to server with a wrong instance name, you cannot see its entry the next time.
Thanks,
Lydia Zhang
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How do I download Adobe Digital Edition to microsoft 8.1 computer

How do I download Adobe Digital Edition to Microsoft 8.1 on my computer. I am trying to get my sony reader working on my new computer. It was working fine on our old XP computer but I am not having any success downloading Adobe Digtial Edition. Any suggestions

You'd better ask in the Digital Editions forum, Adobe Digital Editions. This is the Reader one.

Adobe Digital Editions 2.0 language setting on Win 7 Japanese?

For Adobe Digital Editions 2.0 on Win 7 Japanese, is there a workaround for having the app language in English, while keeping Japan regional settings as is? Thanks!

Moving this discussion to the Adobe Digital Editions forum. Are you trying to have Adobe Digital Editions in English while the rest of your computer is using the Japanese language?

How do I activate a new device in adobe digital editions?

How do I activate a new device in adobe digital editions?

This is the Adobe Reader forum; the ADE forum is http://forums.adobe.com/community/adobe_digital_editions
But without any details I doubt they will be able to help there either.

When I log in to my hotmail account on mu apple Ipad, I see inbox only and cannot see the word ''new'' to send emails. So I can read my emails but cannot send. Where is the feature to send emails.

QUESTION : when I log into hotmail on my new ipad, I only see inbox where I retrieve my messages but cannot see the word ''New'' which would
allow me to send emails the way it would be on a desk pc. So I can retrieve my messages but cannot send ???
Thank you in advance for help.

The icon in the upper right of the screen (assuming you are using the Mail app) that looks like a square with a pen is the new message button. Tap that to create a new mail message.

Where on my computer is my Adobe Digital Edition?

I recently downloaded and installed Adobe Digital Edition but I cannot find it on my computer under programs. Every time I want to open a book I have to download it again. Where do I look for this on my computer? Thanks.

Hi,
Which operating system is your computer running?
If you are using Windows, navigate to My Computer->C:->Program Files (or Program Files (x86) if running 64-bit version of Windows)->Adobe
In the Adobe folder, look for Digital Editions. In the Digital Editions folder you should see a digitaleditions.exe file.
Create a shortcut of this on your desktop and you should be able to launch digital editions by clicking on the icon in future.
In case you don't see the digital editions folder, I would recommend that you reinstall the software by using this link : Adobe Digital Editions
During installation, you will have the option to choose if you want to create a shortcut or add the application in your list of programs.
Hope this helps.

I set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same ID). how do i consolidate the two users on my new mac book?

i set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same apple ID). how do i consolidate the two users on my new mac book?

Well if you use the Finder Go menu to Computer, a window opens up double click on your boot drive and then on Users folder, open the other user folder and open Public and drop your files into DropBox
When you do this it will copy them and change the permissions and user assigned to it, so log into the other user and place them into your respective normal folders.
Once you have all your files over and don't need the old user, use System Preferences > Accounts to delete it if you wish, however it's good two Admin accounts on the machine in case something bad happens in the other. Some people for security reasons on use a Standard account for most uses and a emergency Admin account.
One can still do most Admin things in Standard user.

I am setting up a new computer. I've installed and signed into Adobe Digital Editions, but cannot see the ebooks I have purchased.

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