I am setting up a new iMac but am unable to sign into Apple.

Error message is "a server error"
So I chose do not sign in and was able to continue with the setup.
Please explain.
Thanks

You should be able to go to this site and register your product (if you haven't done that already):
https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/wa/classicLogin?appIdKey= 58ef9db8ff4d201409e7270a68e4408ae1678e1618204c476572a1b5e5fb3518&path&language=U S-EN

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HT204053 I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. SHould it be the itunes or iCloud id?

I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. Should it be the itunes or iCloud id?

Welcome to the Apple Community.
Preferably your iTunes account, but it shouldn't really matter for getting homesharing turned on, as long as it's a valid ID.

I am tryin to set up a new 5S but it is stuck on the apple logo. Is there a way round this?

I have just bought a 5S. I have opted for the restore form icloud backup but it is now stuck at the logo screen with no movement on the status bar for over 2 hours. I have tried holding down the home button and the power button and restarting from there but it gets stuck earlier on in the process!
Any ideas on how to get it working would be much appreciated.
Thanks

This is happening to me, too, on one of our new company phones. I tried resetting but it is still hanging on the Apple logo with progress bar not advancing. I would assume connecting to iTunes to restore to factory would be the next step to try?

Set up of new iMac - need to sync existing iPhone & iPad but cannot

I have set up a new iMac and cannot get any of my itunes backups to sync my iphone and ipad to the new mac. My iphone & ipad were all synced to my old windows laptop via itunes and everything synchronized - mail, calendar, music etc. Now I am setting up a new iMac and I signed up the itunes via iCloud. This has only set up anything purchased through itunes and about 90% of my music was not purchased through itunes so most of it is missing. So I have spoken to apple support on the phone and they guided me to transfer my old windows media to the new iMac using migration assistant. Unfortunately this wouldn't connect, so I am back to square one.
So now I have manually moved all of my photos and music manually using an external hard drive - so that has taken over the largest amount of files to the new iMac but my issue still remains that nothing will sync to the new iMac. I am totally lost now and have no idea how to approach it.
I tried to back up the iPad and iPhone to iCloud but even that won't happen - so basically everything is still syncing to my old windows laptop and nothing is syncing to my new iMac.
Does anyone have any suggestions how to approach and where to start. I am based in Dubai and there is no apple store here so I can't even take it all in and just get it all sorted and I am not getting much help on the phone as the tech support is 9-5pm work days only and I am at work and not in front of the iMac to try any troubleshooting.
Any suggestions are WELCOME!
thanks,

sign out of the itunes on the PC and then sign into the itunes on the ipad iphone and imac w/ the same apple id make sure that all 3 devices are authorized to the same apple id and then you should be able to start syncing the phone and pad to the imac.

Need help with setting up a new iMac

I tried to use Migration Assistant to set up my new iMac. I transferred data from PPB G5 10.5.8 but MA hung at "less than one min. remaining" so I closed the window. Is there any way to erase what has been transferred and start over again with transferring from G5 to iMac? Can I partition the iMac disk to put Boot Camp on one disk so I can use my WIndows applications?

Personally I would just try to Migrate the data again, if it hangs just leave it to it, its more than likely trying to work out where to put the files or even might be re-writting bits of data to move your files from the older OS to the newer OS, given that the file structures are bound to be slightly different. Give it a chance and see how it goes.
As for boot camp as fas as I know it comes with it installed so I don't see any reason you couln't install windows on the iMac, why you would want to it another matter.

Catastrophic failure with setting up a new iMac

I'm kind of at my wits end here. I bought my wife a new iMac to replace her 6 year old iMac. When trying to set up, using the prompt to copy from another Mac when her old one and the new one were connected with an Ethernet cable, they just couldn't find each other. Thinking that maybe the cable wasn't good, I took an Ethernet cable from our Time Capsule. However, I unplugged the cable that got us Internet from AT&T UVerse. Of course we lost our Wifi in the process. So I put the cable back. I have repeatedly recycled both the Time Capsule and the UVerse router. AirPort Utility now insists that the Ethernet connection is not there between the UVerse router and the Time Capsule. I connected my iMac by Ethernet and all is OK on my iMac. But I simply cannot restore the connection between the UVerse router and the Time Capsule. And I cannot get the new iMac and the one being replaced to recognize each other, even though they are connected by Ethernet. Given that I don't have a way to connect them by FireWire (hers has a FireWire 800, which could be used, I guess), I cannot set up her computer. And, since I can't connect her to the Ethernet, setup is not going to be completed. So it's a bunch of problems that have rendered our household without Wifi and the inability to set up the new iMac. Anybody have any tractable solutions? Thank you.

First off get the old iMac up and running. I am amazed that so many users have this much diffaculty.
I AM sure you will probably need this.
http://support.apple.com/kb/TS1398
Next all you need to transfer the contents is a USB on both ends and there are several ways to do this but I find the Migration Assistant works the best. be sure you do not have any applications open on either machine when you do this.
http://support.apple.com/kb/HT5872
This will take a little time so don't get flustered.
Don

Problem description: I have ordered a new iMac but my current one seems to be running very slowly. I believe it to be a memory related problem but can't seem to identify what is causing it. Help is greatly appreciated.

Problem description:
I have ordered a new iMac but my current one seems to be running really slowly. I believe it to be a memory related problem but can’t seem to identify what is causing it. Your help is greatly appreciated.
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 4:01:26 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (24-inch, Early 2008) (Verified)
    iMac - model: iMac8,1
    1 2.8 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR2 SDRAM 800 MHz ok
        BANK 1/DIMM1
            1 GB DDR2 SDRAM 800 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 2600 Pro - VRAM: 256 MB
        iMac 1920 x 1200
System Software: ℹ️
    OS X 10.10 (14A389) - Time since boot: 23 days 18:5:35
Disk Information: ℹ️
    ST3320820AS_Q disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 319.21 GB (195.05 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    HP Officejet 6000 E609n
    Apple, Inc. Keyboard Hub
        Primax Electronics Apple Optical USB Mouse
        Apple, Inc Apple Keyboard
    Apple Inc. Built-in iSight
    Western Digital External HDD 500.11 GB
        My Passport (disk1s1) /Volumes/My Passport : 500.11 GB (200.60 GB free)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Popcorn 4/Popcorn.app
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.accountsd.plist
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.bird.plist
    [killed]    com.apple.CalendarAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.coreservices.uiagent.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.secd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.GSSCred.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.periodic-daily.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    [killed]    org.cups.cupsd.plist
    20 processes killed due to memory pressure
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.sonos.smbbump.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    Jawbone Updater    Application (/Applications/Jawbone Updater.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
    Citrix Online Plug-in [Click for support]
    Flash Player [Click for support]
    UE Smart Radio [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 319.21 GB Disk used: 124.16 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 3.00 TB
        Total number of backups: 98
        Oldest backup: 2013-08-28 05:45:36 +0000
        Last backup: 2014-12-30 19:39:32 +0000
        Size of backup disk: Excellent
            Backup size 3.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
         5%    com.apple.WebKit.Plugin.64
         3%    WindowServer
         2%    sysmond
         0%    AppleSpell
         0%    com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
    41 MB    Finder
    41 MB    iTunes
    37 MB    Safari
    32 MB    com.apple.WebKit.Plugin.64
    32 MB    mds
Virtual Memory Information: ℹ️
    53 MB    Free RAM
    501 MB    Active RAM
    463 MB    Inactive RAM
    398 MB    Wired RAM
    78.46 GB    Page-ins
    3.04 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 7, 2015, 12:41:34 PM    /Library/Logs/DiagnosticReports/Inkjet4_2015-03-07-124134_[redacted].crash
    Mar 5, 2015, 07:42:29 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-05-194229_[ redacted].crash

That certainly looks like a low memory issue, 2 GB ram is barely enough to run Mac OS X versions from Lion through Yosemite. The high number of Page Outs and killed processes show very high memory pressure.
Try adding memory, but be sure it is high quality, Mac certified memory such as that from OWC, http://www.macsales.com or Crucial, http://www.crucial.com

I want to install my adobe creative suite 5 on my new imac, but it has nu cd-rom drive. How can I do this?

I want to install my adobe creative suite 5 on my new imac, but it has nu cd-rom drive. How can I do this?

Download from Download CS5 products
Install then enter your serial number when prompted.

I am setting up a new iMac and need help syncing files to Dropbox. On my old computer I had it set where when I saved a document, it was saved on my hard drive, as well as to a folder in Dropbox. I can't remember how I set this up. Any help?

I am setting up a new iMac and need help syncing files to Dropbox. On my old computer I had it set where when I saved a document, it was saved on my hard drive, as well as to a folder in Dropbox. I can't remember how I set this up. Any help?

The way that Dropbox works is that it keeps a copy of all your files in your local Dropbox folder on your hard drive (which is, by default, directly under your home folder). Adding files to that folder will sync them to the Dropbox server.
You do of course have to download the Dropbox application to enable this (download link at the top right of http://dropbox.com ).
Matt

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
Rick

Hi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

I'm setting up my new imac and

Hi
I'm setting up my new imac and have migrated files from my old windows pc okay. the problem is that the migration utility created two different users for my music and my pictures. i want to combine all files under one user. any suggestions? (sorry, first time mac user). Cheers

You have to decide to use one account. To move your data, you can use an USB drive or Shared folder

Trying to install Elements 11 on a new iMac but keep getting the the Installation Status error "Inconsistency in the installer database"

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Tried loading the same DVD on a macbook pro laptop all works fine, don't require the program on the macbook pro but why doesn't it install on the brand new iMac?
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TS3899 my iphone does not connect to my email provider and fetch my email. I have set up a new account but get the message "server is unavailable"..I have been getting emall ok previously, this occurred when I changed my password on my email account

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Did you ever fix this problem? The same thing happened when I just changed my kids passwords and now can't access their mail on their iPods or my iPad but I use the same email provider and mine is fine however I did not change my password. If you fixed it how did you?

I have a new iMac but having problems installing final cut express 4 from old macbook pro ?

i have a new iMac but having problems installing final cut express 4 from old macbook pro ?

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I am setting up a new iMac but am unable to sign into Apple.

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