I am setting up my Iphone 6 but keep getting an error message "cannot restore backup from Icloud...I backed up my old Iphone 5 just yesterday...Any suggestions?

During setup of Iphone 6 I keep getting error message "cannot restore backup" from Icloud. I backed up my old Iphone 5 yesterday. Is it because of different operating systems? Please help. Thanks!

Does your iPhone 5 IOS is later than iPhone 6 IOS?
If true, you need to update your iPhone 6 before you can restore from your backup.
If not, is iPhone 6 connected to power supply?

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Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
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sheltonrt wrote:
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