I am still in the stone age and using CS4. Looking to upgrade to creative cloud. Will I have any issues and what can I do to keep the files I have created in CS4 active with the new software?

I want to continue to use my CS4 created projects while upgrading the Creative Cloud. I have an Imac, Ipad, Iphone 6 and Macbook Pro. Am I going to lose or not be able to bring those .ai files from CS4 into the new software?@

Please refer to:
Can You Save/Open CS6 Files on CS5, CS4 or CS3 – and Vice Versa? | ProDesignTools
Can You Open/Use/Export/Save Adobe CC Files on CS6 – and Back? | ProDesignTools
It has important information.
Regards
Rajshree

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I just downloaded The Rolling Stones Hyde Park concert from ITunes. All songs play, except Street Fighting Man, which I am supposed to authorize on my computer, but after doing so, it still doesnt work. Why and what can I do.

I just downloaded The Rolling Stones Hyde Park concert from ITunes. All songs play, except Street Fighting Man, which I am supposed to authorize on my computer, but after doing so, it still doesnt work. Why and what can I do.

Hi,
Probably corrupted on download. Delete from library and go to iTunes Store > purchased and redownload.
Jim

I have a account and when i want to install adobe creative cloud i got a error code 62 what can i do?

i have a account and when i want to install adobe creative cloud i got a error code 62 what can i do?

Error 62 https://forums.adobe.com/thread/1573853

If I buy the Creative Cloud, will I have access to the CS6 apps as well?

I was just wondering if the Creative Cloud Student bundle comes with both the CC versions and the CS6 versions of the apps. I am most interested in the CS6 version of Photoshop.

Previous via Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

What is going on with my phone and what can I do to fix the problem?

This is the second time this has happened to my phone. For some random reason, it decides to shut off on me. No matter how many times I press the home button or the lock button, it still acts as if it's powered off. It makes no sound, nor any vibrations. Like I said, it acts as if it were powered off but if someone else were to call my phone, you would still here a ringing as opposed to being sent directly to voicemail, all while my phone continues to remain dead. Last time this happened, it didn't end up working until the next day. FYI, battery power is still running while this is going on, and if I were to connect my phone to the charger, it would still remain dead... Why is my phone reacting this way, and what can I do to keep this from happening?

Hi there harely95,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

I am changing from Word to Pages. I have created my custom template with all my styles etc and that is what comes up when I go for a New Document. Fine. How do I get it to use the same Custom Template when I use Pages to open a Word document?

I am changing from Word to Pages. I have created my custom template with all my styles etc and that is what comes up when I go for a New Document. Fine. How do I get it to use the same Custom Template when I use Pages to open a Word document?

The template is a document in itself, it is not applied to an existing document whether it is a Pages document or a Word document converted to a Pages document.
You would need to either copy and paste content, using existing styles, or apply the styles to the converted Word document.
You can Import the Styles from an existing document and those imported Styles can be used to override the current document's styles:
Menu > Format > Import Styles
The process is simplified if the styles use the same names, otherwise you will need to delete the style you don't want and replace it with the one that you do want when asked, then the substitution is pretty straightforward.
Peter

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this?

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.

''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

16 GB is a rounded up or rounded down value -- it makes it easier when advertising a product. I don't have an iPhone but almost always it is a rounded up value, so you start off with a bit less.
See the link by Stedman1 about how computer mathematics makes this less. When advertising they use 16 GB in base ten terms, but when your device uses base 2 which means it is shown as less.
Don't forget simply formatting a drive for use in an electronic device will use some space. No files on it yet that you see.
Your phone comes with some version of iOS. This will take up space and that is not factored in advertising a device.
This kind of space reporting has taken place since the first computers were sold. It's nothing new and all electronics manufacturers do it.

HT4623 I couldn't download the new software to my ipad or iphone because not enough storage so I paid the $20 for additional storage. The purchase went thru and both phone and ipad are showing 15 GB of storage but I am still getting the message

I couldn't download the new software onto my iPad or iphone because I didn't have enough storage. I paid the $20 for additional storage. Both devices are showing 15 GB of storage but both are still saying that I don't have enough storage available for the new download (3.3 GB req'd) What else can I do?

Delete some apps or stuff off your devices. The 'not enough storage' doesn't refer to iCloud space but space on your device.
If you have a bunch of downloaded music from iTunes, delete it to make room, you can always redownload it after the update. If you have movies, I'd go for them first since video takes up tons more room than audio (delete less movies is the same space as lots of music)
If you have apps you don't use, you can delete those, as long as you don't mind losing any data associated with them.

HT204053 I have a big problem in my account in Game Center .. I have been an account before in the game center and i change it to another one ...when i play any game its change by itself to the last account not still to the new one and i lost my update in

I have a big problem in my account in Game Center ..
I have been an account before in the game center and i change it to another one ...
when i play any game its change by itself to the last account not still to the new one and i lost my update in my game
How can i keep the new account in my game center and didn't change again ?
My new account is :[email protected] ............Thats i wanna to keep it
The old one is :michael-adel [email protected]
Thank you

I have a big problem in my account in Game Center ..
I have been an account before in the game center and i change it to another one ...
when i play any game its change by itself to the last account not still to the new one and i lost my update in my game
How can i keep the new account in my game center and didn't change again ?
My new account is :[email protected]. ............Thats i wanna to keep it
The old one is :michael-adel [email protected]
Thank you

I need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back

I tried restoring my Ipad 2 and when it was trying to update the new software, this thing pops up saying an error has occured cannot update software. My ipad is still stuck on the apple logo.

I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?

If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.

HT201365 How can the iMessages and FaceTime be activated with this new ISO 7 update? When I enter my Apple ID & password it won't do anything. Says waiting for activation!! Help!

How can the iMessages and FaceTime be activated with this new ISO 7 update? When I enter my Apple ID & password it won't do anything. Says waiting for activation!! Help!

Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W.

Like a fool I tried to download the new software for my 3GS. Now oI can't get the dam thing activated. I'm in Portugal but my phone originates from the UK.

Like a fool I tried to download the new software for my 3GS. Now oI can't get the dam thing activated. I'm in Portugal but my phone originates from the UK. Help.

I actually interpreted this as a carrier lock issue. If that is the case the OP needs to contact the UK carrier who owns the rights to lock the iPhone. Only that carrier can unlock it.
Was the iPhone unlocked by means of jailbreak software? If that is the case, then the reply from Phil McCafrey would apply to this as well.

HT1430 guys, I need help, im trying to the the new software IOS 7.0 and it requires 3.7 GB free space. im using the IPhone4 and it had 6.4 GB capacity. i've deleted so much and it still says I only have 1.4 GB, I dont understand where the 5GB are being us

guys, I need help, im trying to the the new software IOS 7.0 and it requires 3.7 GB free space. im using the IPhone4 and it has 6.4 GB capacity. i've deleted so much and it still says I only have 1.4 GB, I dont understand where the 5GB are being used.
has any one experienced that? I cancelled my icloud account coz i tot the 5GB where there. im so confused. please help.
Dee

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I am still in the stone age and using CS4. Looking to upgrade to creative cloud. Will I have any issues and what can I do to keep the files I have created in CS4 active with the new software?

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