I am still using an iphone 3G. Every time I try to upgrade to itunes 9.x it completely locks the phone up (did the same to my ipod touch), requiring a 200 mile round trip to the MAC service center. Any ideas?

It would not even allow me to restart, reboot....nothing. Twice with the phone and once with the ipod I had to take it to a service center for a complete reset. Any idea how I can fix this? I'm afraid to upgrade past my old version of itunes!

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

Similar Messages

Updated itunes then restored my pc and now I can't sync my iphone. Every time I try clicking on something itunes shuts down

I tried updating my itunes and it stopped working so I restored my pc to before the update but now I can't sync my iphone to it. It keeps saying I need to sync but it wont and everytime I try clicking on something the side bar it shuts down.

Cancel that... I uninstalled Quicktime and it started working. Will cross the reinstalling of quicktime down the track I suppose... thanks again

HT1338 I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help?? Please...

I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help?? Please...

You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
Make sure your system meets Snow Leopard's requirements:
Mac OS X 10.6 "Snow Leopard" System Requirements
To install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharing
At least 1 GB of RAM (additional RAM is recommended)
A built-in display or a display connected to an Apple-supplied video card supported by your computer
At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

I cannot open the store (using Windows 7). Every time I try there is a blockpage.

I cannot open the store (using Windows 7). Every time I try there is a blockpage.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

See: http://support.apple.com/kb/TS3694#USB
However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality.

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

IPhone stuck in restore mode error 17 keeps coming up every time i try to restore with iTunes help?

iPhone stuck in restore mode error 17 keeps coming up every time i try to restore with iTunes help?

Hopefully this article will assist you:
≈≈≈≈≈≈
http://support.apple.com/kb/TS3694
≈≈≈≈≈≈
Please do reply with results/questions.

I keep getting "Unknown error has occurred" every time I try to login, but Itunes is working fine.

I keep getting "Unknown error has occurred" every time I try to login, but Itunes is working fine. I have now called support twice with no help.

Ok.. try restarting your Mac.
If that doesn't help, temporarily disable anti virus software.
Apps such as Little Snitch, Net Nanny, and Hands Off can prevent access to the App Store as well as third party download managers.
Try installing the Mac OS X 10.6.8 Update Combo
That will reinstall the App Store for you which may help. It's ok to do this even though you already have v10.6.8 installled.

I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!

I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!

someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works

Installed Lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.

Installed lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.

Hi sksinner,
You might want to refer : http://helpx.adobe.com/x-productkb/multi/lightroom-3-cant-upgrade-photoshop.html

I get error every time I try to update my iTunes to 11.5.2 on my mac mini w/lion

I get an error message every time I try to update ITunes on my mac mini 10.8.3 while connected to the ap store....help?

You should probably post this in the iTunes forum to get a better chance of answers.

I downloaded eminems new album and two of the songs on the album wont play at all every time i try to play them itunes asks for me to autherize my computer when it already is autherized what do i do

I'm having trouble with eminems new album I downloaded it and two of the songs wont play at all every time i try to it asks me to athourize my computer again when it already is what do i do?

Delete and redownload them if doing so is free in your country.
(100771)

Ipod classic unregisters from mac every time i try to restore with itunes

i have a 7th generations 120 g ipod. every time i try to restore it, you hear an audible click as it unregisters itself from my computer. And it will keep appearing and disappearing in that manner until i physically remove it from my computer. even when i hit eject, it just re registers itself then a few seconds later it un registers itself again. i have tried everything i have read from this forum. i have erased it's contents, i have put in in disk mode, I have put it in recovery mood holding buttons for 12 seconds. nothing works. as soon as its almost done restoring it un registers itself and i am unable to restore it. and the computer keeps telling me its corrupt after i've erased it with disk utility. please help. i have also gone into the configuration and looked at the stats. i don't see anything thats says there is anything wrong with the hard drive.

Hopefully this article will assist you:
≈≈≈≈≈≈
http://support.apple.com/kb/TS3694
≈≈≈≈≈≈
Please do reply with results/questions.

Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall. Itunes doesn't show up in the Add/remove prog list at all. tried to roll back over a month, still crashing.

So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.

I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

HT1766 I purchased two apps for my iPhone and every time I try to install them on my phone I keep getting a message saying that the file is over 50MB and I need to connect to wi-fi or use iTunes on my computer to download. How do I do that?

I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

I am still using an iphone 3G. Every time I try to upgrade to itunes 9.x it completely locks the phone up (did the same to my ipod touch), requiring a 200 mile round trip to the MAC service center. Any ideas?

Similar Messages

Maybe you are looking for