I am suck in an app on my phone due to guided access however i dont know the password
i am currently stuck in an app due to guided accsess however i dont know the password ... how do i end guided access asap !?
If you've forgotten the Guided Access passcode, I believe you'll have to restore the device: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Similar Messages
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my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?
You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
My bitfriend who has an iPhone 5 just had his phone stolen, he has an iCloud account with find my iPhone app downloaded but we do not have access to a computer only the safari on my iphone 4s, where do I need to go and what do I need to do to access his
You need to download the free Find my iPhone application from the App Store.
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Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone. So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.
Do you guys use the same computer with itunes on it? And the best way to get them off is to go into the Setting>Itunes & App Store and sign out of her appleid if it's listed there. Also just delete all of the apps from her appleid off your phone.
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I accidentally deleted the facebook app off my phone, but it won't let me go into the app store and DL it again it says it's already installed. Does anyone know how I get facebook back???
Meg St._Clair wrote:
Facetime ≠ Facebook
Some really should have thought about how confusing that name would be!
Thanks Meg... -
I have an app on my phone where I sometimes purchase coins to play. The last time I tried it told me to contact iTunes support. Is there a limit and can you change it?
There is no one from Apple here, thus no one here can answer your question. Why don't you contact iTunes support, as directed, to get an answer.
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Hi. Bought recently iphone5 from singapore. but the one who sold us the phone has set restriction. now i cannot download any apps from my itunes. I dont know the restriction code so i think i need to reset my phone. does resetting remove the unlock?
You need to restore it with iTunes or wipe it from the phone itself... Settings > General > Reset > Erase All Content and Settings. Either of these will create a factory fresh phone, thus removing the restrictions. Note that ALL user data will be wiped.
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i bought an ipad for my 6 yr old granddaughter. While exploring and pushing buttons she inadvertently went to settings and turned on restrictions. now i do not know the password to turn off. any way to reset so i can get app downloads?
http://manuals.info.apple.com/en_US/ipad_user_guide.pdfhttp://manuals.info.apple.com/en_US/ipad_user_guide.pdf
will tell you how
Also see this thread
https://discussions.apple.com/message/17406664#17406664 -
I've tried many times to get rid of my old iTunes account. I have made a new Apple ID and I do remember the password. My 2 main problems are, i can't update ANY of my apps (and I have 53 to update now), and I can't get rid of my old old email that I forgot the password to. Every time I try to reset the account and start a new iTunes account, it will ask me for my new email. I've tried multiple times to change it, bbut every time i do, it asks me to put a password when for my old email that I forgot the password to reset the account.
Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.
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I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I tryed resetting my phone but it did'nt work tryed kogging out and log inn aganon but my app store still shoes a different account and cøas a password I dont have.. What shall I do?
If you are being prompted for the password for a different Apple ID when you update apps, it's because you have one or more apps on your phone that was purchased with that ID. Apps and their updates are permanently tied to the ID used to purchase them. The only way to stop this prompt is to delete the app(s) that were purchased with this ID from your phone.
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I have created an apple ID whiuch has been verified however when I go to download an app mit reverts to an old apple ID and asks for a different password which I do not have. How can I edit or delete the old (alternate) password and ensure that it only refers to the current Apple ID when requesting confirmation. Note the old Apple iD is a gmail account and I read somewhere that you can not edit or delete gmail or me.com apple IDs? Is this the case?
Did you create a brand new account or change an existing Apple ID?
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I Downloaded an app that keeps all address' in one place. I went to add my iCloud email and when asked for my password, nothing I tried worked. It is obviously not the same password that I use to login to my Apple or iTunes account. How do I find out my password?
Hi Kim,
The password for your iCloud account and your Apple ID are one in the same, as the iCloud email account is an alias for your Apple ID as well.
After you set up your @icloud.com email address, you can use it to sign in to iCloud. You can also sign in using the Apple ID you used to create your iCloud account.
iCloud: Set up an @icloud.com email address
Cheers,
Alex H. -
How do i log out off the app store as it has the wrong email and I can't do my updates as i don't know the password
Go to Settings > iTunes & App Store, tap on the Apple ID, and choose 'Sign Out'.
However, logging out of the iTunes & App Store won't change the Apple ID you need to use to update an app. It only affects what Apple ID you're using to download a new app.
Apps always have to be updated using the Apple ID that was used to download it originally. Go to iforgot.apple.com to reset that password. If you cannot do so, then contact Apple Account Security, or delete the app and redownload it using an Apple ID and Password that you know.
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