I am suffering by Lumia 1320

17-May-14, I purchased a Lumia 1320; after a couple of days I noticed that I am having trouble whiling receiving calls. I need to press the power button twice to swipe the screen to get the text "Answer" as active. In this scenario I took the handset to Nokia Care on 7-June-14. Day-before-yesterday was 23-Jun-14 when 16 days passed, but I did not get proper solution, yesterday the nokia care representative was telling me that I have to use the phone without flip cover or make a hole in flip cover on the part which covers the sensor. I saw a colleage of mine who is using lumia 1320 with flip cover and without making any hole. What do you think, isn't it a faulty handset? Is it a good customer service?
What should I do, please suggest me.

Thank you very much for your reply. I have checked and see my feedback.
Make or receive a call with the phone. -OK
Once the phone is in a call, place your hand 1cm above the screen and the display will switch off. - Display does not switch off when I put my hand 1 cm above. No change
Remove your hand and the display will switch back on. - No change
Repeat steps 1, 2, and 3 three times to verify the proximity sensor function.
Please tell me what I can do now?

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Hi
Even I suffered the same problem. I was out and when I checked my phone it was switched off. I tried to switch on by pressing the power key but it dint start. After a while it started and colorful vertical lines came up. After that I pressed power key many times and finally the phone started but many settings were changed. I am so panicky

Nokia Lumia 1320 random restarts after Denim updat...

Dear Microsoft / Nokia,
I am writing this forum post because my nokia lumia 1320 is suffering some problems. Since the update, the phone is restarting itselve randomly.Today, the phone restarted itselve 3 times already, which was the provocation to send you this message.
I think it is a problem resulting from the recent Lumia denim update, before the lumia was significantly more stable.
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Ps. I am not sure if this is the right place to report bugs?!

This is a user to user forum where we try to help each other, so reporting bugs is not the purpose of this community, that should be done direct to your local Microsoft Mobile support. However your problem is not a bug, just a technical issue with your handset and we can try to help.
Have you checked that all your system apps are up to date after the Denim update ? The easiest way to do that is from settings > applications > store > check for updates. If everything is up to date, I would do the following troubleshooting if I had this problem:
1.Remove the microSD memory card temporarily and monitor whether the reboots continue
2. Get a new replacement SIM from your network
3. If none of the above works, the next step would be a hard reset (settings > about > reset my phone), but since you say you have already done it, you can try a complete full reinstall of your firmware using the Software Recovery Tool. Please note this will completely wipe you phone, so a backup is highly recommended.

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Hi, as this is the official discussion forum, we cannot discuss warranty voiding actions such as self repair.
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http://forums.wpcentral.com/ask-question/297654-display-backlight-flickers-when-brightness-setto-aut...
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The thing is though that from what I've read online other people have this issue aswell. Which means that I don't have a faulty device. Which leads to the conclusion that it's either software related or a general hardware issue of all (or at least a batch) of L1320. Either way, this device has been on the market for over a year. Shouldn't this issue have already been addressed?
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Long press the back key to check applications running in the background. Swipe down or tap on the X mark to close the apps that you no longer need. You may also block apps by going to settings > battery saver > swipe left > recent battery usage > tap on any app to manage it. Hope this helps.

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hi guys
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Go to Solution.

That code determines the firmware variant you have. It is the identification number of that ‘im-mea3-1150 … 000-ir’ stuff you see in the menu. 059V7J9 is the generic country-variant for Iran which explains 000-ir as operator. Lumia Black is the latest firmware version for this firmware variant. To get Windows Phone 8.1 (Lumia Cyan), you would need another firmware variant.

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Solved!
Go to Solution.

johnwinchester wrote:
IMO, this whole idea of disabling 4G on certain devices is stupid.
When i purchase an operator unlocked phone, I should be able to use it with any operator anywhere in the world.
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This is classic Windows. It does the same on the computer too!
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Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Hi Stuportuguese,
As I know, this problem is not related to development issue. I would recommend you post new thread on community forum for effective response.
http://answers.microsoft.com/en-us/winphone.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

Nokia lumia 1320 off and continuously vibrating.

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I contacted shop and they agreed to replace my mobile. But I think the issue was when I used IM+ and Skype and when I get messages. When we close thses apps and we get messages as push notifications. I think not all but some of these push notifications are causing the issue. I don't know if this is present with all windows os.

Nokia Lumia 1320 data coonection problem!

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so APN works
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I do not want hard reset!!!
Nokia Lumia 1320
OS v.: 8.10.12393.890
firm.: 3058.50000.1424.0003
radio: 3.2.28072.7
montenegro t-mobile

Hi Stuportuguese,
As I know, this problem is not related to development issue. I would recommend you post new thread on community forum for effective response.
http://answers.microsoft.com/en-us/winphone.
Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
the survey.

Nokia Lumia 1320 does not recognize media files properly

Hello
I have the following problem with my Nokia Lumia 1320:
media files (either music or video) are not recognized properly and therefore seen in "other" section of Storage.
There has been a discussion here a while ago here:
https://social.msdn.microsoft.com/Forums/en-US/042cc9fb-ea9e-444c-98f0-8c1d0930e326/sd-card-problem-with-my-nokia-lumia-1320-unable-to-use-it-properly?forum=winphoneosissues
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The phone is really nice but it's pretty annoying to meet these problems.
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Details of my phone are:
- Nokia Lumia 1320
- OS: 8.10.12393.890
- Region Set: United Kingdom

We have moved our support forum for OS Consumer Support, i.e. almost any support of the Preview for Developer release that is not related to developing an application, to the Microsoft Community website here: http://answers.microsoft.com/en-us/winphone/forum/wpdp
Eric Fleck, Windows Store and Windows Phone Developer Support. If you would like to provide feedback or suggestions for future improvements to the Windows Phone SDK please go to http://wpdev.uservoice.com/ where you can post your suggestions and/or cast
your votes for existing suggestions.

Nokia Lumia 1320 Wifi error Could Not Connect To T...

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Solved!
Go to Solution.

Hi, AdamTh. Make sure that your phone's software and system apps are updated. You should see 'Lumia Cyan' under Settings> extras+info to confirm that you have the latest software update. For your system apps, go here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. After checking that, you can visit this link: Nokia Lumia 1320 - Troubleshooter and try the workarounds listed. The link is intended for the US. Keep us posted. By the way, welcome to our forum.

I am suffering by Lumia 1320

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