I am trying in vain to update itunes on my pc, any suggestions please

I am trying in vain to update itunes on my pc, any suggestions please

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • Hi when I try to update any apps I have recently had errors and could not update them. Anyone got any suggestions please?

    hi when I try to update any apps I have recently had errors and cannot complete the update - anybody got any suggestionS?

    Mac OS X Lion 10.7.3
    QREncoder App
    Talk To Me App
    Screensaver App
    All apps don't seem to download or update.
    Only recently has this started happening
    It starts to either update or download then stops and a small box pops up saying it has errored and would you like to retry or cancel

  • Downloading app seems to have crashed ,now have striped screen and wont turn off, tried the 2 button10sec trick but still nothing dturn off, tried the 2 button 10secill not turn off tried the 10sec two button trick still not working any suggestions please

    while downloading apps seems to have crashed ,now have striped screen and wont turn off, treid the 2 button 10sec trick but still not responding any suggestions please ?

    Try here:
    iOS: Not responding or does not turn on
    If not successful, let the battery fully drain. Then charge for an hour and try again.

  • HT5654 Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Hello, Jdragone. 
    Thanks for the question.  Start with completely uninstalling iTunes and all of it's components in the order specified in the article below.  Once this is done, download and install iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H.

  • HT6001 I have tried numerous time to update iTunes to Version 11.1.4.  Each time it has failed. I get the message of "This application has failed to start because MSVCR80.dll was not found".  Also I get a message of "Error 7". Advise please.

    I have tried numerous time to update iTunes to version 11.1.4.  It has failed every time.  Now I can't even get into iTunes on my PC.  The message I get is "This application has failed to start because MSVCR60.dll was not found.  Re-installing the application may fix the problem."  Okay. Which application?  What steps are needed for this process?
    Also, I get this message "iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 126)"  Could someone please assist me in the steps necessary to remedy this issue.  Thanks.

    For many users at this point in time (iTunes 11.1.4.62) uninstalling iTunes alone is not enough and they may need to undertake further steps...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    i've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    I've had all kinds of trouble keeping my iTunes software current over the past year, but have found the easiest way to remedy the issue is to simply download the latest version of iTunes as though I am a first-time user and then just install it into the directory my current version of iTunes is using. Doing this has allowed me to update my software without losing any of my media/data. Hope this helps! Best of luck!!!

  • Months ago I tried to uninstall itunes from Windows 7 after an update failed. I couldn't do it because two files, ShellStreams.resources and ShellStreams.dll were in use. Any suggestions, please?

    Months ago I tried to uninstall itunes from Windows 7 after an update failed. I couldn't complete it because two files (ShellStreams.resources and ShellStreams.dll ) were in use. I'm ready to try again. Any Suggestions, please.

    See Troubleshooting issues with iTunes for Windows updates for tips on repairing the iTunes installation. One of the tools mentioned there, Unlocker, should be able to force delete the files that you are having trouble removing.
    tt2

  • My iPhone 3GS is not showing in "devices" on my iTunes. Tried everything that Apple advize but still not working. Any suggestions please? :)

    Hello, hope someone can please help. I've had my iPhone 18 months, not had any problems with using it. Trying to update the software to 4.0 on iTunes but it's just not recognizing it at all. It's not there under devices (infact, even the heading "devices" isn't shown), Tried a different USB port but that didn't solve it.
    Have changed my startup (using msconfig) as Apple suggested, but again still nothing. Have downloaded the latest iTunes and *again* not working!!!!
    Any suggestions please?

    Perhaps you have already done this, but I'd be sure to verify that it's not your cable...try a different cable and that will eliminate that as a source of the error.

  • I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    Do the update using iTunes on your computer.
    Plug your iPhone into iTunes (current version), let it sync, then click "Check for Updates" on the iPhone's summary page in iTunes.

  • I am getting run time error 6034 after updating iTunes to new version.Any help?

    I am getting run time error 6034 after updating iTunes to new version.Any help?
    I tried different ways to resolve it like uninstall/install itunes
    I am also getting error message on iTunes helper.exe

    Hi isush!
    I have an article for you that will help you troubleshoot this issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I can't burn a cd of my own created music. I either get the error 4261, or after "Checking media" the process stops and nothing further happens. Have tried different burn speeds and cds. Have re-installed iTunes.Any suggestions please?

    I can't burn a cd of my own created music. I either get the error 4261, or after "Checking media" the process stops and nothing further happens. Have tried different burn speeds and cds. Have re-installed iTunes.Any suggestions please?
    wm0203

    Sounds like the CD drive died. Luckily they cost next to nothing to replace. Or get an external LaCie instead. I have a dual G4 1.25 and the CD drive was always so anemic I use a LaCie Porsche with it.

  • Adobe digital does not recognise my Kobo e-reader following update.  Tried factory reset of Kobo and re-installing adobe.  Any suggestions please?

    Adobe digital does not recognise my Kobo e-reader following update.  Tried factory reset of Kobo and re-installing Adobe.  Any suggestions please?

    The lack of response is deafening. Im guessing then that Firefoix has serious issues then?..well it'll be there loss if more, like me, opt for Internet Explorer and Google Chrome (both these browsers work fine with the latest Flash Player installed)

  • Currently running Mac OS X version 10.5.8, would like to update to 10.8.2 in order to also upgrade to itunes 10.7.  Any suggestions ?

    currently running Mac OS X version 10.5.8, would like to update to 10.8.2 in order to also upgrade to itunes 10.7.  Any suggestions ?

    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer)
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
             3. MacBook Pro (Mid/Late 2007 or newer)
             4. MacBook Air (Late 2008 or newer)
             5. Mac mini (Early 2009 or newer)
             6. Mac Pro (Early 2008 or newer)
             7. Xserve (Early 2009)
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
         Am I eligible for the free upgrade?
             See Apple - Free OS X Mountain Lion upgrade Program.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • Just installed CS6 and trying to update, Windows 8.1 tried disabling security still not updating. Version 13.0 any suggestions ? Thank you

    Just installed CS6 and trying to update, Windows 8.1 tried disabling security still not updating. Version 13.0 any suggestions ? Thank you

    Once in awhile, they do have bug fixes for CS6. The only thing I can think of that was an upgrade for CS6 was a newer version of camera raw. For now they are allowing CS6 to have the latest version of camera raw, but when they are done with supporting CS6, I imagine that will be the last of the upgrades. I don't know of any dates, but I heard it wasn't for a long time if at all. So I guess we will all have to wait and see.
    As for getting updates, I think you will like the manager. It makes it much easier. Frankly I didn't know the manager worked on the perpetual license. I knew it worked on the subscription. So it is good to know that it works for you as well.

  • Unable to text after update.  Also, the dock buttons are frozen.  I've tried restoring, but it doesn't fix problem.  Any suggestions?

    I am unable to text after update. Also, the dock buttons are frozen. I've tried restoring, but it doesn't fix problem. Any suggestions?

    You posted in a thread that has not had any activity in 2 years!  Please start your own topic.  Also, please describe in detail all you have attempted to do in order to resolve the issue. 
    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
    Please complete or update your system profile so the users here can properly help you. 

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