I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.

https://etivity.sul.com.au/
It's to access my work rosters.

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I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.

I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher

I'm trying to open the latest i-tunes but it keeps saying I need quick time 7.5 or higher (which I do) and I have no updates available for quicktime

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync it to one library. I want to sync it to the previous library but how do I get it to go there?

I am trying to sync my ipod but it keeps saying that a previous library exists and that I can only sync to one library. I want to sync it to the original library bc that is the one that has all songs. It keeps giving me a library with just songs that I have bought on itunes. I never created a new library so I am not sure why it is doing this. How do I get it to sync to my original library? I have already tried to restore a previous version of itunes but that did not help.

It appears that something happened to yur computer/iTunes files. It happens sometimes. To recovery:
- Import the old music into the current iTunes library
- Make sure all the apps are also in the library
- If in the USA and therplaces where iCloud has benn released you can redownload most iTunes puchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are singned into the same iTunes account the originally purchased them.
- After all the suff in in the iTunes library, make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPOd under Devices in iTunes.
- Restore the iPod from backup and restore as necessary.

I am trying to set up icloud but it keeps saying my account is disabled

I am trying to set up icloud but it keeps saying my apple ID account is disabled? I have already changed my password....

go to Apple.com. click the support tab. click contact apple support. fill in the needed information on the issue, then you can request a call. Someone will call you, then they can help you unlock your apple ID account.

HT1212 my friend gave me is old ipod touch that had a password that he forgot..ive tried connecting it to my itunes, but it keeps saying i need the password..help?

My friend gave me his old ipod touch that had a password that he forgot..ive tried hooking it up to my itunes, but it keeps saying i need the password, how do i rest it? help?

Then get the previous owner to remove the iPod from their account
Apple's new iCloud tool can show if a used iPhone is stolen
If you can't get that done then all yo have is a poor flashlight. You are running into
Find My iPhone Activation Lock
Which is an anti-theft feature. Apple will not help since you are not the original purchaser of the iPod
knownstranger wrote:
Will this work with iOS 8 because I factory reset but still need original owners ID which I can't get . I got iPod 5

I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?

I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?

Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?

thanks Razmee...I wasnt aware of this. For some reason I thought it was all backed up in itunes and sitting somewhere in the cloud, not on a hard drive. Should spend more time looking into this things....how have people time for this? I mean, I dont even have time to go to the shops and pick up my 4S upgrade!!
Thanks so much for your help

I am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need a updated flash player? Any help?

i am trying to watch a video on youtube but i have no flash player? I downloaded ADOBE but it keeps saying i need to update my flash player.

    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

I am trying to download adobe standard but it keeps saying reliable source serving corrupt data and will not download

i am trying to download adobe standard but it keeps saying reliable source serving corrupt data and will not download

Hi John,
Please try downloading from this direct Link (Download Acrobat products | Standard, Pro | XI, X ) and let me know if you still face the same error message:
Regards,
Rahul

My iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this

my iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

I have forgotten my security question answers, i have tried to reset them but it keeps saying i need to save changes before i leave the page, i try to but it does nothing. help?

i have forgotten my security question answers, i have tried to reset them but it keeps saying i need to save changes before i leave the page, i try to but it does nothing. help?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

TS3992 "This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi." What do I do if I see this message and it will not go away even when I click OK? I cannot access my Ipad because of this wind

I am having problems accessing my Ipad because this pop up window will not go away even when I click OK. Any ideas?

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I am trying to upgrade my itunes but it keeps saying the old version cant be removed cant anyone help me

I have a dell laptop with windows xp on it, i have been trying to update my itunes so i can update things on my phone but I keep getting the message that the old version can not be removed, any suggestions how to fix this problem?

Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.

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