I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?
Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?
I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?
Similar Messages
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain
FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again. -
Some songs in my Ipod classic get get off after a few seconds of playing, but they work fine in ITunes and other Ipods. I have reset the classic several times and same issue happens, any ideas?
I have that exact same problem! It plays albums fine. But individual songs including ones downloaded from iTunes either skip or play the music of another totally different song. All play fine on iTunes and my iPhone... Got this one to replace my dying 5th gen classic.
I hope there is a fix for this, cause it *****!!!! -
Hi
I had my iTunes hacked recently. My account has been disabled. Changing passwords and ID I cannot upgrade all my existing apps purchased on my own pad! Help please.Did you create a completely new account or update the existing one ? If you created a new account then any
content bought/downloaded via the old one will remain tied to that old account, and it can't be copied or transferred to a new account, so you will need to get your old account re-enabled in order to download updates to its apps.
You might be able to get it re-enabled it via this page : http://iforgot.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/
If you've changed the password on the old account but the iPad isn't recognising it, then try logging out of your account on it by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' it on the iPad. -
Need help making my push notifications and facetime work.
Contact AT&T. Make sure your account is provisioned properly for an iPhone (use those words... otherwise all they will do is look to see what you're paying for, which is not the same thing).
It should work just fine so long as you're not trying to use a go-Phone SIM. -
HELP I cannot remember old password which is required in order to make new password work????
Are you using Mail or iPhoto as mail client?
I'd try to use a different default mail account than Yahoo! mail in iPhoto. Open the list of your account in the "iPhoto Preferences > Accounts" and drag a different account to the top of the list.Yahoo! mail is giving many problems recently with always prompting for passwords, not only in iPhoto. -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?
See this article how to go about restoring your device from recovery mode:
http://support.apple.com/kb/HT1808
Good luck! -
Hey, I'm trying to install Adobe Flash on my Macbook Air. At a certain point it asks for my password but it doesn't take it. So I cannot continue installment. I have reset my password already. Still the same problem. How can I continue to install when it keeps asking for a password it doesn't recognize over and over again? How many times do I have to reset it then? Advice please
You have to provide your computer's administrator password in order to install Flash Player.
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repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page. Nothing has worked. Now I have this stupid app and some of my music is still not being shared on both of my computers.
I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected] and this screen reset to [email protected]
If you don't have an apple device you may be out of luck. I don't know. I'm still waiting for help just as you are...good luck to both of us though. -
On my iPhone no matter what i always get a message "Your Apple ID has been disabled" even though i can log on on my laptop...
That won't help. You need to contact iTunes support so they can re-enable your account. They only work via email or live chat: http://www.apple.com/emea/support/itunes/contact.html
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help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud??
Windows 7Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled -
my iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.
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